Tacoma MINI
Tacoma, WA
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Great Experience! Bought my first Mini and I'm already sure it won't be my last. Not only do I love my Coupe and feel the product is over the top, but the experience a Bought my first Mini and I'm already sure it won't be my last. Not only do I love my Coupe and feel the product is over the top, but the experience at NW Mini was the best I've ever had at a dealership. Brandon Barlow was enthusiastic, knowledgeable, courtious and friendly. He wasn't at all pushy, even though it took me 2 weeks to decide which car I wanted. I feel confident recommending others to visit NW Mini. I'm very glad I did! More
Thanks Brad & Terry! I cannot say enough about this dealership! This is my 3rd car and I can see us owning MINIS for a long while. We love the personal attention we get ev I cannot say enough about this dealership! This is my 3rd car and I can see us owning MINIS for a long while. We love the personal attention we get every time we walk through the doors as much as love our cars. If you're looking for a dealership experience that feels like family, this is your kind of place. Seems hard to believe, but it's true. More
fantasitic dealer! My experience of purchasing the car at Northwest Mini dealership was satisfying. The process went really fast and easy, and I was able to find a perfe My experience of purchasing the car at Northwest Mini dealership was satisfying. The process went really fast and easy, and I was able to find a perfect car with a ideal price. Also, sells Brandon and Terry definitely made this purchasing experience even better. They are very welcoming and helpful throughout the whole time. If my friends and family are looking for cars, I would for sure suggest them to come to the Northwest Mini. More
Rocky is so good he sold us two MINIs!! Truly a nice person and my wife Paula and I consider him a friend. He is definitely tuned into customer needs and is so good he sold us two MINIs!! Truly a nice person and my wife Paula and I consider him a friend. He is definitely tuned into customer needs and knows how to put you into the car you want. More
Outstanding Dealership and Service Steve is great. Really listened to what I was looking for, and with MINI that is very important. He helped me explore all my options and made the pr Steve is great. Really listened to what I was looking for, and with MINI that is very important. He helped me explore all my options and made the process of getting a new MINI easy and stress free. They are a fun car with a ton of options, Steve and Joe did a great job of answering all my questions and educating me on the options. More
Steve's the man One of the things we liked (aside from the car itself) is that the dealership is anything but stuffy and rigid. I mean this in a good way. Steve was o One of the things we liked (aside from the car itself) is that the dealership is anything but stuffy and rigid. I mean this in a good way. Steve was on the ball when we needed him and hands off when we needed him to be. The cars sell themselves, but the service was great. Steve even came in on his day off at 5 pm so we could grab the car before the weekend. More
This guy makes car buying stress free and exciting. Terri Soumis is an incredible sales advisor, he made the whole experience of car buying fun. From the very beginning of the build till my car made i Terri Soumis is an incredible sales advisor, he made the whole experience of car buying fun. From the very beginning of the build till my car made it into the showroom floor. He keep us informed of all the details. I remember the first time I meet him I could tell that this guy knew his stuff. He help me and my husband make the best choices on what we put into the build, he didn't try and talk us into things that we really didn't need but listened to what we wanted. We are now the proud owner of a beautiful 2014 Mini S. Did I mention that we are returning customers? This is the third Mini that we have bought from this dealership, because of their reputation on how they treat their costumers. We have always been treated like family when we go there. The wonderful treatment didn't stop after we bought the car, it continues every time we walk through that door. Terri Soumis as well as the employees and staff at Northwest Mini are amazing, I would defiantly recommend Terri and this dealership to anyone interested in a new or used Mini !!!!!!!!!!!!!!!! Sincerely, Clarice More
Elliot knows Mini and Customer Service!!! Let me just say I love, no LOVE my new Mini Hardtop. And that all because Elliot Autuchovich, who was the first person I met, totally gets it. The p Let me just say I love, no LOVE my new Mini Hardtop. And that all because Elliot Autuchovich, who was the first person I met, totally gets it. The product sells itself but the customer service seals the deal. You see I haven’t gotten a new car since like 2005 let alone done the whole process myself. Mini is the first car I thought of to test drive. When I walked in, the first thing I noticed was how it wasn’t your typical car dealership. It was clean, well branded. So not cheesy. Hip. Now. Schwag I wanted to buy like right away and I hadn’t even stepped foot in a car yet. I asked who wanted to let me drive a car and Elliot was first to speak up. I wasn’t inundated with overly factual mumbo jumbo but just enough car talk to help me understand the car, its features, and just how bada$$ Mini really is. I came back 3 more times after driving a Honda Civic, “meh” like milk toast, and a VW Golf which I liked fine enough. The Mini Cooper Hardtop is where I landed. It’s fun. Hip. Quirky (like me). Super-fast. With a bunch of cool, like rock n roll skater surfer dude kind of cool, mixed in. It’s my starter Mini because I am in for the long haul thanks to this experience. Here’s the deal. Elliot asked great questions without being invasive or pushy. Elliot knew the Mini brand backward and forward. And most of all Elliot valued me and my business. As did Brad the manager and the pug loving gal Diane who helped me with the paperwork. Customer service married with a well-integrated brand and people who genuinely care. Now that’s a recipe for success. Well done Elliot and Northwest Mini! More
Rocky Matranga excels in customer service. He is the BEST sales advisor I've ever had. From the first get go, I trusted him in building my Mini and exactly what I needed for myself. He made m He is the BEST sales advisor I've ever had. From the first get go, I trusted him in building my Mini and exactly what I needed for myself. He made me and my husband really comfortable and without giving us sales pressure. Waiting for my Mini made it all worthwhile as everything worked out for the best in my favor. He truly displays a strong knowledge of the Mini; his enthusiasm and customer service is phenomenal. He excels in establishing customer credibility and is customer focused, i.e., providing me with history of the Minis', answering all my questions, doubts, etc., is what sold me. Upon arriving home, I immediately posted the photos of my Mini in my Facebook and in seconds, I have many "likes" and nice comments...and still counting. I mentioned that Rocky Matranga was the best sales advisor. I will definitely highly recommend him to all the Mini enthusiasts out there. Well done, Rocky. My kudos to you! More
"MINI" happy things to say! Sentiment for my experience in my recent purchase w/NW Mini resulted in an outcome that would lend me to provide MANY referrals to Rocky Sentiment for my experience in my recent purchase w/NW Mini resulted in an outcome that would lend me to provide MANY referrals to Rocky More