Tacoma MINI
Tacoma, WA
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Fantastic Service My husband and I loved our experience at Northwest Mini. The care and concern of the staff was exemplary, especially Rocky. He listened regarding the My husband and I loved our experience at Northwest Mini. The care and concern of the staff was exemplary, especially Rocky. He listened regarding the car we were looking for, and our desire was honored. The appropriate Mini was found and purchased! Rocky spent the time necessary to walk through the vehicle with us. He was extremely knowledgeable about Mini construction and history. All of our questions were answered. There was no pressure to buy up or add options. Rocky offered his time, beyond hours, to place us in the perfect vehicle. Stop in at Northwest Mini, and you'll find a salesman who knows his product, its history, and is full of kindness and enthusiasm. More
A pleasant purchasing experience We recently purchased a 2008 Clubman MINI from this NW Mini. Our Salesman was Brandon B. We had a very pleasant experience. Brandon made it very ea We recently purchased a 2008 Clubman MINI from this NW Mini. Our Salesman was Brandon B. We had a very pleasant experience. Brandon made it very easy with no stress when it came to making the purchase. He even worked with us on his day off. He has gone out of his way to make sure that all our needs have been met in regards to this vehicle. He has called to make sure we are happy with the way it is working. He was a great representative of this dealership and we would not hesitate to purchase another vehicle from him. More
Wonderful time during our latest purchase MY husband and I came into NW Mini just browsing not really sure if we were ready to purchase a new car. But once we had the chance to chat with Brand MY husband and I came into NW Mini just browsing not really sure if we were ready to purchase a new car. But once we had the chance to chat with Brandon and he was able show us a Countryman that would work great for our families needs we knew we wouldn't be leaving without it. And the best part was we needed to get back home to get the kids from school. So he took it upon himself to get everything going so when we returned all that needed to be done was the signitures and we were on our way with our new car. Which I can't say enough on how helpful that was with having children with very low patience with anything. Lol I definitely will be returning to NW Mini for all my future Vehicle purchases. More
Brandon is a class act I have purchased many cars over the years. The biggest problem is pushy and shady salesman. Brandon was completely the opposite! Brandon was very h I have purchased many cars over the years. The biggest problem is pushy and shady salesman. Brandon was completely the opposite! Brandon was very helpful and knowledgable about the product. This car was a surprise for my wife and Brandon worked his tail off to find the perfect car. And most importantly was never pushy! More
Mini NW is the Big Time Not many people can say that buying a new car is Fun.... But I will tell you that my experience with Steve and Brad at NW Mini was exactly that....Thi Not many people can say that buying a new car is Fun.... But I will tell you that my experience with Steve and Brad at NW Mini was exactly that....This is my second purchase at NW and there was no doubt that this was the dealership I would return to buy my next car as well. Steve is someone you can easily connect with and does whatever he can to make your car buying experience "The Big Time"! He is a guy you can build a relationship with and trust that he is always there to help assist you in any way... More
Best car buying experience thus far! Trading in my first Mini Cooper 2 door hardtop was rough. I loved that car. The buying experience from the Mini dealership in Pensacola, FL was very u Trading in my first Mini Cooper 2 door hardtop was rough. I loved that car. The buying experience from the Mini dealership in Pensacola, FL was very unsatisfactory. The sales people acted as if I should bow to them for dealing with me. Needing a bit more room I choose the awesome Countryman now that we are living in WA. Mark Sandau at NW Mini got me the car of my dreams! Totally customized exactly what I wanted from top to bottom. Better financing, better salesmanship, and top notch service. Never have I enjoyed buying a car... Mark changed that. Mini forever with NW Mini. More
good dealer Accept the fact that every dealers goal is to make money. With that said terry at northwest mini was great to work with. We came to a fair price very Accept the fact that every dealers goal is to make money. With that said terry at northwest mini was great to work with. We came to a fair price very quickly. I would recommend him to anyone. More
Great experience! Since I was getting my second Mini I knew what I wanted and I had an amazing experience working with both Steve and Joe when it came down to figuring Since I was getting my second Mini I knew what I wanted and I had an amazing experience working with both Steve and Joe when it came down to figuring all the details of ordering a custom Mini. Also I loved that I was kept in the loop about the progress of the car. When the time came to trade in my car and pick up the new one, Steve was very helpful and knowledgeable at figuring out the best option for me. The overall experience was fun and easy from day one to the day that I drove my new Mini off the lot. More
Great customer service Elliott! Thank you Elliott for your patience with us. Buying a new vehicle is never easy especially when warranties are involved, how many loan months to con Thank you Elliott for your patience with us. Buying a new vehicle is never easy especially when warranties are involved, how many loan months to consider and how much of a down payment it took to get the payment we were looking for.You and your co-workers worked with us and we are completely happy with your customer service and we love our new Mini. Thanks, Raquel and Joe More
The easiest decision I ever made. Buying my new MINI from Rocky was the easiest decision I ever made. He patiently answered all my questions and made my car buying experience fun and e Buying my new MINI from Rocky was the easiest decision I ever made. He patiently answered all my questions and made my car buying experience fun and enjoyable. I came in looking at maybe buying a pre-owned MINI and Rocky found me a new MINI that was perfect for me for the perfect price. I never felt any pressure and really felt that he just wanted me to be happy with the car that was right for me. I definitely recommend Rocky and NW MINI. I love my MINI! More