Tacoma MINI
Tacoma, WA
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Great Experiance There is such a negative connotation about car salesmen so when I started looking for cars I was a little hesitant to actually go to any lots. Northwe There is such a negative connotation about car salesmen so when I started looking for cars I was a little hesitant to actually go to any lots. Northwest MINI was without a doubt the best experiance I have ever had when buying a car. I never felt pressured to buy, and when I was ready Rocky and the rest of the team worked hars to make sure I could get the MINI I wanted. If you are looking a MINI look no further, you will not get better customer service then at Northwest MINI. More
Excellent Job! They were very friendly and helpful! It took a couple of visits to get everything taken care of but they went the extra mile and made it worth the wai They were very friendly and helpful! It took a couple of visits to get everything taken care of but they went the extra mile and made it worth the wait. I would 100% recommend them to anyone for a car! More
Awesome, Awesome, Awesom I would recommend Elliot to anybody at NW Mini. I am very indecisive when it comes to such a large purchase and wanted to make sure that I was getting I would recommend Elliot to anybody at NW Mini. I am very indecisive when it comes to such a large purchase and wanted to make sure that I was getting an overpriced vehicle. But Elliot helped come up with every financial option to allow me to get a new or used mini, he dealt with probably 10 test drives some in the same car over and over and also dealt with me changing my mind back and forth. Now I will get my dream mini!! I cannot wait to pick it up after the stripes are removed. Brad helped so much with the financials and also went through what they had in stock and broke down all the information so we were not going out of our budget. CANNOT WAIT TO DRIVE MY MINI!! Also the person who talked to me about mini in the beginning was my customer at Bigfoot java (I work there) and he completely helped me fall in love with the mini! More
Superior experience! I thoroughly enjoyed my experience at NW Mini. We had been car shopping and had come to the MIni dealership looking to compare their offerings to ot I thoroughly enjoyed my experience at NW Mini. We had been car shopping and had come to the MIni dealership looking to compare their offerings to other similarly priced and styled cars. Our experience at NW Mini is essentially what sold us the car: professionalism, time and attentiveness to answer our questions, the patience and exceptional attention to listen to our needs. It was a seamless process from start to finish, which exceeded my expectations and previous experience at car dealerships. While the automobile is fully capable of selling itself, it truly was the level of care and fun environment that sold us on the "mini lifestyle". I would strongly recommend the NW Mini dealership and Steve Zilkey to anyone considering purchasing a new car. More
Awesome Brandon B. gave great customer service and took care of us from start to finish. He was very professional, knowledgeable, willing to take the time to Brandon B. gave great customer service and took care of us from start to finish. He was very professional, knowledgeable, willing to take the time to explain and to put the customer first. Made sure I was entirely comfortable before my purchase. Would definitely highly recommend. More
Great experience not buying a car. Met with Brandon to talk about a used Mini...he didn't come across as the typical car salesman many people envision. He's a friendly down to earth guy Met with Brandon to talk about a used Mini...he didn't come across as the typical car salesman many people envision. He's a friendly down to earth guy that did his best to get us into a Mini. He was great with my 7 y.o. daughter and brought her some snacks. Mini's are cool cars, Had we been a little closer in price and add-on warranties, we would have bought a car from Brandon. More
easy and fun experience buying a car Buying my (new) car was totally the easyist thing I had done in a while. I had brought my 2007 mini in for service. I was on the lot looking at used Buying my (new) car was totally the easyist thing I had done in a while. I had brought my 2007 mini in for service. I was on the lot looking at used cars and found a 2011 the same color as mine, which I loved. The 2011 had some extras my 2007 did not. Mike started the ball rolling and I wasn't sure I would qualify. When he came back and he said ok it's all done I almost fell of the chair. He and Brandon came out to help me clean out the 2007 & get it put in the 2011 (which was no easy feat) but when I drove home in my new car I was elated. They made the process so easy and pleasant. If I decide to trade this car in I will go back to NWMini. More
Skeptical I walked onto the Mini lot excited about car shopping but nervous about the type of salesman who would approach me as I always feel pressured and skep I walked onto the Mini lot excited about car shopping but nervous about the type of salesman who would approach me as I always feel pressured and skeptical about what I'm being told by the salesman. I was proven wrong at Mini. I was approached by Brandon, a Motor Advisor (not a salesman). He had a warm smile and a gentle way about him. He made the car experience comfortable and easy. I appreciated that he took the time to show me all the features of the car without pushing a sale. The car sold itself, he was just there to guide me along. Ron, the Finance Director was also very nice, thorough and helpful. Overall, it was a pleasant experience and I would recommend other dealerships take some notes from these guys. More
Love my Mini I was able to trade my 2005 hardtop for a 2012 countryman with such ease. I had a great time buying a new car. Friendly fun people. Thank you Brandon I was able to trade my 2005 hardtop for a 2012 countryman with such ease. I had a great time buying a new car. Friendly fun people. Thank you Brandon and Brad for making a usually stressful time into a good time. More
Love my new Mini! Brandon was super helpful in making sure I found the right car that fit into my budget. He put a lot of work in to make sure I left happy!!!! Like ev Brandon was super helpful in making sure I found the right car that fit into my budget. He put a lot of work in to make sure I left happy!!!! Like everyone else said he was never pushy and I never felt like I was being "sold". He's great at building relationships with the customers and the whole time I felt like he was on my team! I highly recommend Northwest Mini and if you do go there, ask for Brandon :) Thank you Brandon for helping me find the perfect car!!! More