Tacoma Dodge Chrysler Jeep RAM - Service Center
Tacoma, WA
122 Reviews of Tacoma Dodge Chrysler Jeep RAM - Service Center
Recall I took my vehicle in for 2 safety recall issues and the service writer told me it would take 2 1/2 hours..I was surprised to hear it would take that l I took my vehicle in for 2 safety recall issues and the service writer told me it would take 2 1/2 hours..I was surprised to hear it would take that long. It only took a little over thirty minutes. I was quite happy about that. More
Oil Change & Recall Update I made an appointment for the oil change & recall & received great customer service both on the phone & when I dropped off my vehicle. I had a concer I made an appointment for the oil change & recall & received great customer service both on the phone & when I dropped off my vehicle. I had a concern about my Jeep's steering & the service manager was willing to take a ride with me to see if he could address the problem. It didn't recur but he made a note about it & told me to come back to see if they could diagnose it if it happens again in the future. I usually wait for my vehicle to be serviced & the waiting area is clean & comfortable with snacks/drinks for purchase. I prepaid for my oil changes & appreciate being able to save some money! More
truck service Christina is so nice and polite that it was really nice going there to get service on my truck I cant thank her enough :) I will see u next oil change Christina is so nice and polite that it was really nice going there to get service on my truck I cant thank her enough :) I will see u next oil change and by the way I sent my dad there to buy his jeep so yes I recommend this place and they took good care of him More
Oil Change My service was awesome, my service rep, Brandon Gordon, keeps me informed on my vehicle, and always reviews my overall check points with me. It is so My service was awesome, my service rep, Brandon Gordon, keeps me informed on my vehicle, and always reviews my overall check points with me. It is so easy to get my service done there, I drive from Olympia to Tacoma to their service shop. More
Jeep service I have been having my Jeep Cherokee serviced by your dealership every since the Jeep guys further down South Tacoma Way moved out. I have been happier I have been having my Jeep Cherokee serviced by your dealership every since the Jeep guys further down South Tacoma Way moved out. I have been happier with both the cost and quality of your service dept. Kathy Taylor has been particularly helpful. More
Service Appointments I have used Tacoma Dodge for years. I bought a 2005 Grand Caravan from them and had it serviced on a regular basis. They have always been wonderful to I have used Tacoma Dodge for years. I bought a 2005 Grand Caravan from them and had it serviced on a regular basis. They have always been wonderful to deal with. I now have a 2014 Chrysler Town and Country. I have brought it in twice for service. Both times, Christina Gregg the first time and Kahlan Cheyney the second time were so very nice, professional, courteous and a pleasure to do business with. The work was very well done and I left a "Happy Camper". More
Pleasant and Professional Service Came in for a scheduled appointment on Friday morning and Christina took charge of my vehicle service. With Christina's help I was able to make an app Came in for a scheduled appointment on Friday morning and Christina took charge of my vehicle service. With Christina's help I was able to make an appointment for the following day to handle un-scheduled warranty work on our other vehicle. It couldn't get any easier working with the Service Advisor group as that weekend was. More
Vehicle service Christina took my service order right after I walked in the door. Was told it would be approx. one hour. My vehicle was ready to go in about 35 Christina took my service order right after I walked in the door. Was told it would be approx. one hour. My vehicle was ready to go in about 35 minutes. I get my vehicle serviced at this dealership and never go to anywhere ele due to the excellent here. Ralph Parker More
Bulb Change We went in to have a light bulb changed. We were told it would be 30 minutes to an hour wait - ok because we didn't want to go around with a headligh We went in to have a light bulb changed. We were told it would be 30 minutes to an hour wait - ok because we didn't want to go around with a headlight out. Brandon Jones helped us and less than 30 minutes later he had our car ready to go! Fabulous, friendly and customer-oriented service. Thanks very much. More
Good Service : Kathy has been my service adviser since 2004, she has always given me good advice concerning my vehicle. I didn't ask her a question about my veh Kathy has been my service adviser since 2004, she has always given me good advice concerning my vehicle. I didn't ask her a question about my vehicle that she didn't have an answer. She is 100% my rep. More