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Tacoma Dodge Chrysler Jeep RAM - Service Center
Tacoma, WA
129 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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129 Reviews of Tacoma Dodge Chrysler Jeep RAM - Service Center
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March 19, 2025
I have been getting my Jeep serviced in this dealer for the last 3 years. Every time is a fantastic experience with professional service, amazing customer service, and kindness! the last 3 years. Every time is a fantastic experience with professional service, amazing customer service, and kindness! More
by emilymelissabosh
Employees Worked With
Kayla
March 15, 2025
Courteous, helpful and professional every time I schedule an oil change. Accepts MOPAR coupons which I know the dealership absorbs the loss on these. Thank you an oil change. Accepts MOPAR coupons which I know the dealership absorbs the loss on these. Thank you More
by towered-33.manners
Employees Worked With
Express lube service advisors.
March 15, 2025
Very happy with the service department. They took the time to explain what was wrong and kept me notified about how everything was going. They took the time to explain what was wrong and kept me notified about how everything was going. More
by tjkgolf1
Employees Worked With
Brandon Gordon
March 15, 2025
Last time I came in to buy a new truck your sales people tried to play me for a fool after buying a hellcat 2015 and a 2021 redeye lm Gonna buy my new truck some were else I’d be only to interested to tried to play me for a fool after buying a hellcat 2015 and a 2021 redeye lm Gonna buy my new truck some were else I’d be only to interested to talk to the owner I’m sure he’d like to know what happened More
by Pjdef1999
Employees Worked With
March 12, 2025
I’ve been going to Tacoma dodge for years for both new cars and service. They alway come through for their customers. Dave is an awesome adviser who provides top customer service and ensures you drive awa cars and service. They alway come through for their customers. Dave is an awesome adviser who provides top customer service and ensures you drive away with all issues resolved and a smile on your face. Christina Jones is a great service department manager who is also committed to providing superior and quality service. More
by James R.
Employees Worked With
Dave Buchanan
April 29, 2024
My needs were met they backed their word, service department was very accommodating, went above and beyond department was very accommodating, went above and beyond More
by babeer1959
Employees Worked With
March 31, 2023
This dealership falls far below the industry standards. My experience has been a total xxxx show from the start. I had my Jeep gladiator serviced They rotated my tires, on my way home on the freeway, tak My experience has been a total xxxx show from the start. I had my Jeep gladiator serviced They rotated my tires, on my way home on the freeway, taking the exit my front driverside wheel and tire came off slamming the jeep to the ground the jeep is lifted on 32 tires.. The dealership had it towed back to them. They provided me with a Jeep gladiator while they fix my jeep. 5 weeks go bye I don't hear nothing from them I mean not courtesy call nothing. So I reached out to thire insurance they provided the estimates. Two days latter the dealership wants the Jeep back TODAY and will allow me to go get a rental car. I feel like ya you get your jeep back when I get mine back. Not the case. They have absolutely shown zero consideration for the situation. My jeep won't begin to be fixed untill May 28th More
by Karhuleanne
Employees Worked With
Christina Jones Steve Crosetti the GM
October 30, 2022
Took my car in for recalls in the mourning around 11:00 am they called me that afternoon about 2:30 and said it was ready went down and picked up my car and it didn't make it 10 blocks until it went in to am they called me that afternoon about 2:30 and said it was ready went down and picked up my car and it didn't make it 10 blocks until it went in to limp mode car ran perfect when i dropped it off cant imagine why did they not road test it? Not to mention how am i supposed to get this car ready for Mondays work week doesn't run properly and they cant even look at it until sometime Monday i biggest thing that concerns me is not road testing or some kind of test to ensure the car is running like it should when i brought it in to them xxxx poor service More
by leylajames
Employees Worked With
Andrew
