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Tacoma Dodge Chrysler Jeep RAM
Tacoma, WA
541 Reviews
Proudly Serving Tacoma, Spanaway, DuPont, and Surrounding JBLM Areas
Located conveniently next to Joint Base Lewis McCord (JBLM), Tacoma Dodge Chrysler Jeep Ram proudly serves the brave men and women who call JBLM their home. We feel it’s our duty to provide these brave men and women with quality vehicle options, and happily offer military incentives to all who shop with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 541 reviews
May 24, 2010
Bought a 2009 Journey from Mike. He told us it was on sale for $26,999. Took it home. Next day found it on cars.com (same vin, same everything) for $20,998. Wow! On Sale? For $6000 more? 3 days later B sale for $26,999. Took it home. Next day found it on cars.com (same vin, same everything) for $20,998. Wow! On Sale? For $6000 more? 3 days later Billie, in finance, called & said we needed to go in and sign the final papers. We get there and she tries to tell us monthy payment will be $200 more than the contract states. Why are dealerships not held to the contract? We haggle with her (again) and get payments down to about $50 more than original contract. Not going to work. I pointed out the $6000 difference and Billie said it was mispriced. We took our original vehicle back. Mike, the salesman, called the next day and tried to get us back in there, even told me they would be losing money on it. How? When the total price on my contract was $31,000! That's $10,000 more than the asking price of the car. We are about $4000 upside down on our car, but that doesnt explain the $10,000 difference in price. If they had been honest and kept the price at $20,998 as advertised we would have gotten the payment we wanted and would have bought the car. I'm glad now that we didn't. Today (3 days later) they have re-listed the Journey on cars.com at the $20,998 price. Stay Away from Tacoma Dodge! They are dishonest and will cheat you! More
by tblubaugh2003
Employees Worked With
Mike and Billie
