Tacoma Dodge Chrysler Jeep RAM

RIPOFF Save your money - don't shop here. Don't trust them with any hold money - they still haven't refunded mine, and I already have the plates on the new Save your money - don't shop here. Don't trust them with any hold money - they still haven't refunded mine, and I already have the plates on the new Jeep from Larson. More

friendly, honest, good service with a smile I love how hard these guys work to get me in a car that I can afford. They worked hard to find a lender who would finance me as I didnt have the best I love how hard these guys work to get me in a car that I can afford. They worked hard to find a lender who would finance me as I didnt have the best credit. Totally would recommend this place to anyone. And Willie Newcomb and Chris Bonilla were awesome to work with. More

HORRIBLE 2 HOUR EXPERIENCE After buying a new car here, I went in to get my license plates, the key they forgot to give me in the first place, a free car wash, and free tank of After buying a new car here, I went in to get my license plates, the key they forgot to give me in the first place, a free car wash, and free tank of gas. You would think that would take, what, a maximum of half an hour to do? NOT HERE!!! It took over 2 hours and 15 minuets to accomplish that. After an hour and a half I asked if it was almost done, I was getting fed up. The person "helping" me said they were just about to start the wash and it would be ready soon. Over half an hour later she comes in and says that the car is pulled up front and they are just putting the license on. If they're just now putting the license plates on, WHAT ON EARTH HAVE THEY BEEN DOING FOR THE PAST 2 HOURS!?!?! It was a Wednesday morning, they did not seem that busy, and people who came in after us kept being done before us. One of the worst things was the fact that no one apologized for the time we wasted there. She kept saying that it was almost done, almost done, just this last thing to do, but never once did she say that she was sorry it was taking so long or gave any kind of reason why it was taking so long. My only guess is that they are terrible at time management or hated me personally and wanted me to suffer. Do not ever get any work done here, especially something really simple, unless you want to spend your ENTIRE day in the waiting room. More

Makes you nostalgic for a time gone by. Absolutely changed the way I view car dealerships. We went shopping for a Jeep Grand Cherokee, looking online and stopping at a few places here and t Absolutely changed the way I view car dealerships. We went shopping for a Jeep Grand Cherokee, looking online and stopping at a few places here and there. It usually ends the same way…a pushy salesperson tries to get you into a boiler room situation with a boss who is working on a third divorce and trying to ignore the bottle in the file cabinet. Not this place. We emailed Nicole in Internet Sales ahead of time. They agreed to meet the price Dave Smith in Idaho had quoted us. When we got there she introduced us to Norm - a really nice guy who seemed kind of an odd fit for a car salesman. Norm didn't try to push us into anything. Just asked us what we wanted. He did a great job of working with us to really decide what options we needed and could live without. After a half hour of checking cars out we suggested that we go inside and see if we could agree on a price. That took literally ten minutes. Anybody can find out what invoice is now, we made what we felt was a really low but fair offer. He went to the boss one time and we had a deal. We have great credit and could write a check for the car, but with 0 percent interest why would you? Then we went to finance which took ten more minutes. Norm had our car detailed and filled it up with gas. That's it. Got a really good deal on a super nice SUV. But more importantly we met a bunch of people who actually care about what they are doing. They really want you to love your new car. Which is a lot easier if you have a great experience buying it. Thanks a lot Norm! And everybody at TacomaDodge. More

Don't Purchase At Tacoma Dodge Have bought vehicles here for 20+ years. Last vehicle was a 2011 Ram. Rear window started leaking before 36K, but I didn't catch it until 200 miles ov Have bought vehicles here for 20+ years. Last vehicle was a 2011 Ram. Rear window started leaking before 36K, but I didn't catch it until 200 miles over. Good news is I bought their "platinum" extended service plan. Bad news was it doesn't cover window leaks. Dodge said they would Goodwill it though and I signed a piece of paper that said no charge. Next thing I know us they tell me they are charging me the $100 deductible off my warranty. Then they take a week to fix it, so I am eating the storage fees for the place who took off and stored my canopy ($200). The final straw is Dodge charges me sales tax on the deductible. Never have I paid sales tax on a deductible before. Tacoma Dodge just cares about volume, and they don't care about the customer anymore! More

By marking great in every category most definitely sums up my experience with you guys. Everyone was so friendly and very helpful especially the gentleman named Austin Witters who made getting my car so ea up my experience with you guys. Everyone was so friendly and very helpful especially the gentleman named Austin Witters who made getting my car so easy and stress free! I am very pleased with my 07 Chrysler and i plan on referring you to friends and family, and coming back in if i ever need car help again. More

I am currently stationed overseas but my wife and daughter are in the U.S. looking for a car. I found a deal online at Tacoma Dodge and immediately contacted Tad Stephens. Once we settled on a pric daughter are in the U.S. looking for a car. I found a deal online at Tacoma Dodge and immediately contacted Tad Stephens. Once we settled on a price, he guarenteed it to me and gave me his word that the price wouldn't change upon my arrival. Recently I have had a dealer do that to my wife so I was extra cautious. Tad had the car squared away when my wife arrived and had her in and out in under half an hour. It was so refreshing to do business with someone who had integrity and kept their word especially since I couldn't be there. I will definitely recommend Tacoma Dodge and Tad to friends and family. Thanks TAD!!! More

Setup an appointment to drive car advertised on the Internet as a special price and when we arrived the salesman said he is sorry but the car seems to have gone missing. He then proceeded to try and ha Internet as a special price and when we arrived the salesman said he is sorry but the car seems to have gone missing. He then proceeded to try and have us look at another car in the same make and model but of course was not being offered at the special price. I specifically contacted him and asked about the car that was on special and setup an appointment for the following day to test drive. The entire experience ended up being a waste of my time. I also suspect the advertised car was a fraudulent advertisement. I would not recommend this dealership to anyone looking for an honest experience. More

Salespersons, Floor manager went out of their way to get me the right car for the right price. Actually I got a better car then I had been looking at. I negotiated a good price and fair interest rate. I am me the right car for the right price. Actually I got a better car then I had been looking at. I negotiated a good price and fair interest rate. I am extremely happy so far. My next survey will be if I need any service work or at my first 10k service whichever happens first. More

I started this buying process through the internet, Nicole my salesperson emailed and called me a few times. They agreed to accept my price certificate from Truecar. We went by the dealership to buy Nicole my salesperson emailed and called me a few times. They agreed to accept my price certificate from Truecar. We went by the dealership to buy the car on a Saturday. Nicole was a poor salesperson, over the course of the test drive she sat in the backseat and didn't utter a word the entire time. Then when I was ready to buy they came back and said that the rebates were not available on a lease. This was not true, nothing in the print said it was restricted to buying only. The sales manager didn't seem at all interested in doing a deal, nor would they listen to any kind of reason. The salespeople had to wait in line to even speak to the sales manager. To this day I'm not sure if they were just ignorant of the leasing and reabte terms or they just didn't want to sell me the car at the agreed upon price. Once it was evident that we were not going to buy Nicole got very cold and disgruntled. She didn't walk us out or make any attempt at keeping the relationship alive. I was able to drive directly to Rairdon Chrysler in Kirkland and lease the car with all incentives. More