Tacoma Dodge Chrysler Jeep RAM

We were able to obtain the van with stow and go that we need We were able to come to a solution that provided us with a van that had stow and go seats in both the rear and middle section of the van. We overcame We were able to come to a solution that provided us with a van that had stow and go seats in both the rear and middle section of the van. We overcame a misunderstanding of what stow and go included with the first van we purchased but we were able to work out an agreement that provided us with the van that we needed and thought we were purchasing the first time around. Wayne & Carol Gruen More

Just ok I was told by the dealership that if I gave an excellent review of my experience I would get a free oil change and tank of gas. I was also told that I was told by the dealership that if I gave an excellent review of my experience I would get a free oil change and tank of gas. I was also told that because someone who had been driving my "new" car before me had set up the Sirius radio several months before I bought the car, I would get a free year reimbursed to me. I looked at several cars on the lot and test drove two of them. I was not aware that the one I decided to purchase had been a demo until I went to sign the papers. (Mileage was about 3000). (I know, my fault for not being more thorough, but still, I wouldn't have agreed to the price I did, had I known. I am a single mom on limited income, so every dollar counts for me). Before I wrote this review, I emailed my salesperson to ask about the survey, oil change, gas, and Sirius reimbursement, and no response. To get help with the Sirius in the first place was like pulling teeth. My salesperson sent me to Service (who never called me back) who sent me back to my salesperson. I will have to say that my salesperson was very sweet and did sit on the phone with Sirius radio for about 1/2 hour trying to get it all straightened out after I purchased the car. I have been back to the dealership on several occasions and never felt welcome. And watch out for those "giveaways". Because I had already bought my car, I won a whopping $2, not even enough to cover my bridge toll. Who cares that I am still in the market to buy or trade because we ended up getting a huge dog that doesn't fit so well in my Dodge Dart. I was not offered any of the oil change or additional warranty packages at the close of my sale. More

Service The service was excellent and friendly. Our questions were answered in a professional and intellectual manner.Mr. Turner was a very nice person to wo The service was excellent and friendly. Our questions were answered in a professional and intellectual manner.Mr. Turner was a very nice person to work with on our problem. Nance 12-12-2015 More

Great dealership Very helpful they went above and beyond there super friendly I was in and out faster then expected I would definitely recommend them for all your. Car Very helpful they went above and beyond there super friendly I was in and out faster then expected I would definitely recommend them for all your. Car needs More

Great job! Affordable, on time, and well done. Thanks for understanding that service is as important as the sale. We have been customers for 19 years because Affordable, on time, and well done. Thanks for understanding that service is as important as the sale. We have been customers for 19 years because we trust the service department. More

Car buying My husband and I had the best experience buying my new car, from Fred the salesman, Shane, (who was the best) the slaea mananger and Gary the finance My husband and I had the best experience buying my new car, from Fred the salesman, Shane, (who was the best) the slaea mananger and Gary the finance person. This is the third car I have bought from this dealership and I would absolutley do it again. More

Recall I took my vehicle in for 2 safety recall issues and the service writer told me it would take 2 1/2 hours..I was surprised to hear it would take that l I took my vehicle in for 2 safety recall issues and the service writer told me it would take 2 1/2 hours..I was surprised to hear it would take that long. It only took a little over thirty minutes. I was quite happy about that. More

Oil Change & Recall Update I made an appointment for the oil change & recall & received great customer service both on the phone & when I dropped off my vehicle. I had a concer I made an appointment for the oil change & recall & received great customer service both on the phone & when I dropped off my vehicle. I had a concern about my Jeep's steering & the service manager was willing to take a ride with me to see if he could address the problem. It didn't recur but he made a note about it & told me to come back to see if they could diagnose it if it happens again in the future. I usually wait for my vehicle to be serviced & the waiting area is clean & comfortable with snacks/drinks for purchase. I prepaid for my oil changes & appreciate being able to save some money! More

truck service Christina is so nice and polite that it was really nice going there to get service on my truck I cant thank her enough :) I will see u next oil change Christina is so nice and polite that it was really nice going there to get service on my truck I cant thank her enough :) I will see u next oil change and by the way I sent my dad there to buy his jeep so yes I recommend this place and they took good care of him More

Oil Change My service was awesome, my service rep, Brandon Gordon, keeps me informed on my vehicle, and always reviews my overall check points with me. It is so My service was awesome, my service rep, Brandon Gordon, keeps me informed on my vehicle, and always reviews my overall check points with me. It is so easy to get my service done there, I drive from Olympia to Tacoma to their service shop. More