Tacoma Dodge Chrysler Jeep RAM
Tacoma, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great place to buy a car and Steve crosetti really takes care of his customers and cares about what you want I appreciate the great job he did for me. care of his customers and cares about what you want I appreciate the great job he did for me. More
01/19/2021Thank You Steve Crosetti ,for listening and 01/19/2021 Thank You Steve Crosetti , for listening and turning this situation. Steve the General Manager took time out to listen and to not only m 01/19/2021 Thank You Steve Crosetti , for listening and turning this situation. Steve the General Manager took time out to listen and to not only make things better but also went above that. It's really hard to find people who are willing to work out of a bad situation and turn it to good. I really like the car and I am glad. AJ Morton More
A horrible company that does shoddy work on vehicles. I took my car in for a check engine light, and they tried returning it with the light on and told me that many people come and leave with that light on took my car in for a check engine light, and they tried returning it with the light on and told me that many people come and leave with that light on. I told them I brought it in for the light and wanted it fixed, so they took it and turned it back to me after a week and a half with the light off; however, not a month later, the light came on, and I took it back. They kept it for another week, and a half returned it with the light off, and a little less than two weeks, the engine light is back on. Needless to say, I have elected to have my car taken somewhere else this time. More
Referred customer in July. Was suppose to get $100 check. Getting run around from Todd and all involved Sept 23 and NO CHECK :( :( Awful Customer Service!! Getting run around from Todd and all involved Sept 23 and NO CHECK :( :( Awful Customer Service!! More
Highly disappointed in the level of service. Made an appointment and forced to run between the Express lube and service center. Made a 12 a click appointment only to find out they don't work between 12 appointment and forced to run between the Express lube and service center. Made a 12 a click appointment only to find out they don't work between 12 and 1. I understand that people need a lunch break but why schedule during that time? Waited until 2 to get an oil change. Find a different dealer or service provide. Will be heading back to Dave Smith's when I need my next Jeep. More
I was told my vehicle would be ready in two days. I have tried to contact my service advisor and left a message to see when it will be ready. No return phone call. I called the front desk again and they wer tried to contact my service advisor and left a message to see when it will be ready. No return phone call. I called the front desk again and they were told it would not be ready. All I asked was for a return phone call so I can make plans how I will get to work. Hopefully someone will find time to call me back. Horrible customer. More
Got What I Wanted I brought my 2017 Journey Crossroad in for an oil change. It was noted that there was a small transmission leak so it went over to service for a smal I brought my 2017 Journey Crossroad in for an oil change. It was noted that there was a small transmission leak so it went over to service for a small repair. Thankfully it was a no charge deal since all was covered under my powertrain warranty. So I asked for another 2017 Journey 6 cylinder AWD Crossroad for my rental because I was used to driving one. I was given a red one, same year and model. I fell in love with the red one (is it a girl thing??) After much negotiation (after all it was a rental and not for sale), I made it known I really wanted to trade my current dark grey color with my new lovely red car. Somehow all the people involved helped me. I was approved with a lower interest rate as well. I was able to take off the Rental Tag and it's now mine. More
Best car shopping experience to date. No hassle no pressure comfortable atmosphere. Thanks Tim B. For helping my family and I get into a great vehicle. Awesome customer service and very helpful. -Jas pressure comfortable atmosphere. Thanks Tim B. For helping my family and I get into a great vehicle. Awesome customer service and very helpful. -Jason Sellers More
This is the dealership to visit if you want great selection, friendly service and real customer care. Justin White is a salesman who went above and beyond for our satisfaction. You will be very hap selection, friendly service and real customer care. Justin White is a salesman who went above and beyond for our satisfaction. You will be very happy to work with this dealership. Great service, caring staff who really listens to your concerns and needs is everything at Tacoma Dodge. Justin White is a wonderful salesman who made our very buying experience awesome. We had a lot of requirements to make our deal happen and we are very happy. Go to this dealership if you want a great deal, wonderful service and a nice selection of vehicles. More
Took our 2014 Cherokee in for warranty work and when we got it back we lost 3 MPG and the tires howled like a bearing was dry. Called immediately and took it back in. So they charged us the diagnostic fee got it back we lost 3 MPG and the tires howled like a bearing was dry. Called immediately and took it back in. So they charged us the diagnostic fee and said nothing was wrong. All we got were platitudes telling us everything will correct over time. It’s been another 2 months and nothing has changed. I’m sure not going to give them another penny of our hard earned money and will NEVER do business with Tacoma Dodge again. We had problems with the purchase too but that’s for another review. More