Tacoma Dodge Chrysler Jeep RAM

Our salesman Alexander was excellent but the rest of the sales staff were the worst. When we showed up to pick up my wifes new car there was a dent in the fender. They said they would pay for the repair. We sales staff were the worst. When we showed up to pick up my wifes new car there was a dent in the fender. They said they would pay for the repair. We ended up getting it fixed closer to our home. We gave them the pre estimate to get car fixed which they paid. When we picked the car up from the repair shop the bill was $195 over the pre estamate and they refused to pay it. I went back and forth with Danny the sales manager and he said he would take care of it. Its been a few months now and i can't even get him on the phone. These people only care about selling cars and getting them off the lot. Once you're down the road they don't care about you. I wouldn't go back to Tacoma dodge if they were giving cars away. More

Terrible place to leave vehicle. Failed to fix on first try my 2016 Jeep Cherokee so left it another night. This time they repaired the issue but vehicle broken into on their lot and about $250.00 worth of try my 2016 Jeep Cherokee so left it another night. This time they repaired the issue but vehicle broken into on their lot and about $250.00 worth of electronics taken. They had to have left vehucle unlocjed as no w UK nfows broken and it has an alarm. I in nformed them of what was taken yet they ignore it. The jnterior was trashed. Dont go there. More

Terrible company. The service department is staffed with dishonest service advisors and awful mechanics. Takes days to make simple repairs all while they dodge your calls. I will never take another car the dishonest service advisors and awful mechanics. Takes days to make simple repairs all while they dodge your calls. I will never take another car there, or buy anything from them ever again. More

This place is amazing! Stephanie and Alexander were extremely helpful. They helped me get into a new truck with the exact price point I was looking for. I would definitely recommend this place to those extremely helpful. They helped me get into a new truck with the exact price point I was looking for. I would definitely recommend this place to those that are looking for a new car or truck. Their service is second to none! Truly the best! More

I was completely SCAMMED by these guys. I bought a car from them and when it came to signing the paperwork they added a extra maintenance warranty to my contract. Even after I signed the paperwork stating from them and when it came to signing the paperwork they added a extra maintenance warranty to my contract. Even after I signed the paperwork stating that I didn’t want anything extra. When I questioned why it was still on it I was told it wasn’t an additional cost. When they called me back into the office to sign the paperwork for it because they had “forgot”, it was actually an extra $2500 plus $250 tax! When I called to have them take it off they told me that they could only prorate since I drove the car (only had the car for a week). And that they would see about getting the tax refunded. I’ve called in multiple times to check on the process and conveniently nobody is around to help. All I can say is check your contracts and make sure to have someone a with you. I ABSOLUTELY DO NOT RECOMMEND. More

I've been car shopping for months going through many dealerships and salesmen, and not once did I find what I was looking for. I came here thinking I wouldn't find what I wanted, but then a gentleman na dealerships and salesmen, and not once did I find what I was looking for. I came here thinking I wouldn't find what I wanted, but then a gentleman named Bobby helped me look around. He was a good listener and never once tried to sway me to something else. After about an hour of looking at all the lots, he looked at all their sister locations to see if there was anything matching what I wanted. As he was walking me to my car he pointed out a car that had just gotten traded in and it was the car I ended up getting. Out of all the dealerships and people I've gone through, Bobby was the one to get me my dream car. If you come to this place ask for Bobby. More

Great place to buy a car and Steve crosetti really takes care of his customers and cares about what you want I appreciate the great job he did for me. care of his customers and cares about what you want I appreciate the great job he did for me. More

01/19/2021Thank You Steve Crosetti ,for listening and 01/19/2021 Thank You Steve Crosetti , for listening and turning this situation. Steve the General Manager took time out to listen and to not only m 01/19/2021 Thank You Steve Crosetti , for listening and turning this situation. Steve the General Manager took time out to listen and to not only make things better but also went above that. It's really hard to find people who are willing to work out of a bad situation and turn it to good. I really like the car and I am glad. AJ Morton More

A horrible company that does shoddy work on vehicles. I took my car in for a check engine light, and they tried returning it with the light on and told me that many people come and leave with that light on took my car in for a check engine light, and they tried returning it with the light on and told me that many people come and leave with that light on. I told them I brought it in for the light and wanted it fixed, so they took it and turned it back to me after a week and a half with the light off; however, not a month later, the light came on, and I took it back. They kept it for another week, and a half returned it with the light off, and a little less than two weeks, the engine light is back on. Needless to say, I have elected to have my car taken somewhere else this time. More

Referred customer in July. Was suppose to get $100 check. Getting run around from Todd and all involved Sept 23 and NO CHECK :( :( Awful Customer Service!! Getting run around from Todd and all involved Sept 23 and NO CHECK :( :( Awful Customer Service!! More