Tacoma Dodge Chrysler Jeep RAM
Tacoma, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 520 reviews
I found a used truck on their lot I liked, I worked with Eugene and Sydney in sales over a couple days, they were very helpful with spending time with me on the lot, a test drive and phone calls. Eugene was Eugene and Sydney in sales over a couple days, they were very helpful with spending time with me on the lot, a test drive and phone calls. Eugene was the salesman I finished up with to close the deal. This is the second vehicle I've purchased from Tacoma Dodge and would recommend the dealership and Eugene to anybody who was looking for a new or used vehicle. More
they had what I was looking for. the staff there are really nice and helpful. I had them email me about the car because I was on a trip. when i got back they were so helpful. the staff there are really nice and helpful. I had them email me about the car because I was on a trip. when i got back they were so helpful. More
So i found a truck that i liked a few months ago, i live out of state, so i need to plan a trip just to go to pick up the truck. So after talking a few times, someone else bought the truck before me. Whatev out of state, so i need to plan a trip just to go to pick up the truck. So after talking a few times, someone else bought the truck before me. Whatever cool, thats fine. But just recently found another truck that i wanted, talked to the dealer, struck a deal. Said hey, im canceling my plans, ill be there in the morning to buy the truck. Made a plan to drive the 6 hours. Took the trip, as i walked through the door, someone else is sitting down at a table signing papers to buy the very truck that we already struck a deal for. xxx. So glad i wasted my day to buy a truck that we made a deal for. Dont shop here. More
Was sold a transmission by this dealership and the parts manager David Bosh. Installed new transmission and it was faulty, would not shift properly. Was told by David that they would not send me another tra manager David Bosh. Installed new transmission and it was faulty, would not shift properly. Was told by David that they would not send me another transmission, was told to call the Mopar hotline for a warranty. Warranty company told me it would have to be seen by a dealer for repairs. The fact is that I was sold a faulty transmission by this dealership and they now want me to spend money to bring the vehicle to their shop. Stay away from the parts department if you want quality parts and don't want the run around. More
Everybody is exceptionally nice. Eugene and Tony especially. I was looking for a car for my sister. Apparently looking for the wrong car, as it turned out. I felt terrible that I was Eugene and Tony especially. I was looking for a car for my sister. Apparently looking for the wrong car, as it turned out. I felt terrible that I wasted everybody's time. However they were so nice about it. More
This dealership falls far below the industry standards. My experience has been a total xxxx show from the start. I had my Jeep gladiator serviced They rotated my tires, on my way home on the freeway, tak My experience has been a total xxxx show from the start. I had my Jeep gladiator serviced They rotated my tires, on my way home on the freeway, taking the exit my front driverside wheel and tire came off slamming the jeep to the ground the jeep is lifted on 32 tires.. The dealership had it towed back to them. They provided me with a Jeep gladiator while they fix my jeep. 5 weeks go bye I don't hear nothing from them I mean not courtesy call nothing. So I reached out to thire insurance they provided the estimates. Two days latter the dealership wants the Jeep back TODAY and will allow me to go get a rental car. I feel like ya you get your jeep back when I get mine back. Not the case. They have absolutely shown zero consideration for the situation. My jeep won't begin to be fixed untill May 28th More
I was silly enough to trust my sales guy who told me the truck I was buying had an extended warrantee included. He knew I was already paying more for the truck than I wanted to. Turns out that warrantee the truck I was buying had an extended warrantee included. He knew I was already paying more for the truck than I wanted to. Turns out that warrantee they said was included added $3800 to my loan balance. I don’t trust Tacoma Dodge at all now. Auto dealerships are known for being shady so I went in on the defense but I trusted those guys and they sneaked in charges I didn’t have information about. Lesson learned, read loan docs very closely before signing, don’t send women there alone, and don’t trust the language used to manipulate, don’t stay long enough to be exhausted by their back and forth to the point that you can’t see straight what it is you’re signing. More
Took my car in for recalls in the mourning around 11:00 am they called me that afternoon about 2:30 and said it was ready went down and picked up my car and it didn't make it 10 blocks until it went in to am they called me that afternoon about 2:30 and said it was ready went down and picked up my car and it didn't make it 10 blocks until it went in to limp mode car ran perfect when i dropped it off cant imagine why did they not road test it? Not to mention how am i supposed to get this car ready for Mondays work week doesn't run properly and they cant even look at it until sometime Monday i biggest thing that concerns me is not road testing or some kind of test to ensure the car is running like it should when i brought it in to them xxxx poor service More