Back

Tacoma Dodge Chrysler Jeep RAM

Tacoma, WA

4.8
520 Reviews
Proudly Serving Tacoma, Spanaway, DuPont, and Surrounding JBLM Areas Located conveniently next to Joint Base Lewis McCord (JBLM), Tacoma Dodge Chrysler Jeep Ram proudly serves the brave men and women who call JBLM their home. We feel it’s our duty to provide these brave men and women with quality vehicle options, and happily offer military incentives to all who shop with us.
Contact Dealership

4101 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

Showing 520 reviews

December 22, 2023

I found a used truck on their lot I liked, I worked with Eugene and Sydney in sales over a couple days, they were very helpful with spending time with me on the lot, a test drive and phone calls. Eugene was More

by hammer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugene Michael, Sydney Hippke, Eugene Michael
Apr 12, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

Appreciation for sharing your positive purchasing experience with Eugene and Sydney at Tacoma Dodge Chrysler Jeep Ram. It's satisfying to learn you found a suitable used truck and recommend our dealership and staff for new or used vehicles. Thank you indeed, best wishes on the road.

December 01, 2023

they had what I was looking for. the staff there are really nice and helpful. I had them email me about the car because I was on a trip. when i got back they were so helpful. More

by BNSF conductor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
the sales men
Dec 01, 2023 -

Tacoma Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback. The dedicated team at Tacoma Dodge Chrysler Jeep Ram is always ready to provide assistance and we're glad that our email communication was effective during your trip. Thank you for choosing us!

November 29, 2023

Good experience, quick, smooth process that I will recommend to friends and family in the future. More

by Kylemj02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Oyola-Deeds
Nov 30, 2023 -

Tacoma Dodge Chrysler Jeep RAM responded

We sincerely appreciate your positive feedback on Tacoma Dodge Chrysler Jeep Ram. Your recommendation means a lot to our team. Thank you and wish you well.

October 01, 2023

So i found a truck that i liked a few months ago, i live out of state, so i need to plan a trip just to go to pick up the truck. So after talking a few times, someone else bought the truck before me. Whatev More

by iboard4life22
Recommend Dealer
No
Employees Worked With
Tim
Nov 02, 2023 -

Tacoma Dodge Chrysler Jeep RAM responded

.

September 28, 2023

Was sold a transmission by this dealership and the parts manager David Bosh. Installed new transmission and it was faulty, would not shift properly. Was told by David that they would not send me another tra More

by Steven Seigal
Recommend Dealer
No
Employees Worked With
David Bosh
August 11, 2023

Everybody is exceptionally nice. Eugene and Tony especially. I was looking for a car for my sister. Apparently looking for the wrong car, as it turned out. I felt terrible that I was More

by k80shops
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene, Eugene Michael
Aug 12, 2023 -

Tacoma Dodge Chrysler Jeep RAM responded

It is pleasing to read that our Sales Team was very helpful and friendly, ensuring you had a great experience. Thank you for your positive review. We appreciate you shopping with us and are here if you need any further assistance here at Tacoma Dodge Chrysler Jeep Ram.

July 17, 2023

I contacted them and tried to deal with them and they couldn't or wouldn't respond More

by lizzard1t
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tim,steve
Jul 18, 2023 -

Tacoma Dodge Chrysler Jeep RAM responded

.

March 31, 2023

This dealership falls far below the industry standards. My experience has been a total xxxx show from the start. I had my Jeep gladiator serviced They rotated my tires, on my way home on the freeway, tak More

by Karhuleanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Jones Steve Crosetti the GM
November 30, 2022

I was silly enough to trust my sales guy who told me the truck I was buying had an extended warrantee included. He knew I was already paying more for the truck than I wanted to. Turns out that warrantee the More

by aila.hargis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Deeds & a finance guy whose name I don’t recall
Nov 30, 2022 -

Tacoma Dodge Chrysler Jeep RAM responded

Hello, Please know that we here at Tacoma Dodge Chrysler Jeep Ram take your feedback seriously and I would appreciate the opportunity to connect with you and discuss your recent experience with our Sales Team regarding an extended warranty. Please give me a call at your earliest convenience so we can discuss this in greater detail. Thank you, Steve Crosetti General Manager (253) 475-7300

October 30, 2022

Took my car in for recalls in the mourning around 11:00 am they called me that afternoon about 2:30 and said it was ready went down and picked up my car and it didn't make it 10 blocks until it went in to More

by leylajames
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew
Dec 02, 2022 -

Tacoma Dodge Chrysler Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact me at your earliest convenience? Best, Steve Crosetti General Manager (253) 475-7300

...
17
...