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Tacoma Dodge Chrysler Jeep RAM

Tacoma, WA

4.8
532 Reviews
Proudly Serving Tacoma, Spanaway, DuPont, and Surrounding JBLM Areas Located conveniently next to Joint Base Lewis McCord (JBLM), Tacoma Dodge Chrysler Jeep Ram proudly serves the brave men and women who call JBLM their home. We feel it’s our duty to provide these brave men and women with quality vehicle options, and happily offer military incentives to all who shop with us.
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4101 S Tacoma Way

Tacoma, WA

98409

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Showing 532 reviews

April 02, 2024

Although the finance guy was very rude and impatient, enough cannot be said about Eugene and Ivan! Their sales and vehicle knowledge were by far better than expected. These guys put their maximum effort More

by Francisco.v.benally
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Malanchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Michael
Apr 16, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

We're glad to hear that our team's expertise and dedication met your expectations. At Tacoma Dodge Chrysler Jeep Ram, it's our goal to ensure every customer leaves satisfied with the experience. Thank you for this detailed review; we appreciate your recommendations.

March 31, 2024

Every one there was a pleasure to work with. The staff was helpful and and seemed legitimate when answering questions and getting you squared away. Eugene rocked! More

by p.von09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Hippke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gigi , Eugene Michael
Apr 13, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

We're glad to hear about your positive experience with our team, especially Eugene. Tacoma Dodge Chrysler Jeep Ram appreciates you choosing us. Thank you for the 5-star review.

March 29, 2024

The staff and experience was absolutely superb. Very nice and very patient. Would definitely recommend them. More

by Fredg1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Michael
Apr 13, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

At Tacoma Dodge Chrysler Jeep Ram, we appreciate your high praise. Your feedback about our patient team is valued. We hope you'll spread your recommendation!

March 29, 2024

They got us in and out quick and the installed running boards look great on the truck More

by erles.gale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

Your words are greatly valued; Tacoma Dodge Chrysler Jeep Ram is pleased to hear that your visit was efficient and you're enjoying the new running boards on your truck.

March 29, 2024

Very personable and professional! Not pushy at all. Make you feel welcome and important. Love Sydney she was patient and kind. More

by Brigette0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Hippke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Malanchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback about our team at Tacoma Dodge Chrysler Jeep Ram, including the patient and kind service provided. It's important for us to create a welcoming environment. Thank you for choosing us!

Apr 14, 2024 -

Brigette0925 responded

Love the team at Tacoma Dodge!!

March 27, 2024

Customers are their number one priority. They have always treated me with the upmost respect and courtesy. Have always taken care of my vehicle issues if there were any. Will continue to get More

by FaithinChrist7707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan, Andrew, Doug, & Tim
Apr 13, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

We appreciate the positive feedback at Tacoma Dodge Chrysler Jeep Ram. Our team's pride is treating customers with respect and handling vehicle issues properly. We value your continued business.

March 27, 2024

We were pleased with the sales process, but our salesperson, Wallace, had made a promise to send us floor mats because we couldn't take advantage of the six free oil changes they usually give custo More

by wasusan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wallace
Apr 10, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

Hello, Your feedback is important to us. It is a delight to learn that you were pleased with the sale process. However, I would appreciate the chance to speak with you about the level of customer service and communication you received from our Sales Team regarding the floor mats for your vehicle. Please, could you contact me at your earliest convenience to discuss this? Thank you, Steve Crosetti General Manager (253) 475-7300

Apr 13, 2024 -

wasusan responded

As a follow up, we finally received a call from Jordin at Tacoma Dodge. She took our floor mat issue to the manager and after a couple of weeks was able to get them ordered and delivered to us. They look great. Many thanks to Jordin and her tenacity in helping us.

March 25, 2024

My salesman Eugene was absolutely awesome. Very patient and worked with us 100%. Can’t say enough good things about Eugene. My overall experience was excellent. More

by Fredg1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Michael
May 07, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

Thank you for the review for us here at Tacoma Dodge Chrysler Jeep Ram. We're pleased to hear that the Sales Team provided an excellent experience, Thanks for choosing us.

March 24, 2024

They were very easy to work with. No hassle just good friendly service. We love our jeep compass. More

by rndwktf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Casner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave the team at Tacoma Dodge Chrysler Jeep Ram a great review. We appreciate your business and are glad you love your Jeep Compass.

March 24, 2024

Stress free environment with knowledgeable staff. The dealership is clean and easy to access. Great experience. Eugene was awesome! He worked very hard to get us a great deal on our new truck. I woul More

by Derf28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Michael
Apr 13, 2024 -

Tacoma Dodge Chrysler Jeep RAM responded

We appreciate your kind words for our team at Tacoma Dodge Chrysler Jeep Ram who made sure you had a stress-free experience. We're pleased to hear that you found the dealership clean and easy to access, and we're glad Eugene was able to secure a satisfactory deal on your new truck.

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