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THE COLLECTION

Coral Gables, FL

4.0
545 Reviews

200 Bird Rd

Coral Gables, FL

33146

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Showing 545 reviews

May 27, 2017

Great shopping experience I recently purchased an Aston Martin in my home state before I moved here to Florida. I had a few questions on how to operate my car . I stopped by Th More

by Martin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Klein
Jun 12, 2017 -

THE COLLECTION responded

Hi, thank you for your gracious review of Peter Klein - we couldn't agree with you more. Peter is a true asset to our team and we are extremely fortunate to have employee's of his caliber, as evidenced by your comments. We look forward to working with you in the near future. If there is ever anything we can do to provide you with a better experience on your next visit, please feel free to let us know. Thank you kindly

January 23, 2017

Pleasantly surprised by being able to achieve my goal William Fernandez was curtious and pleasant, and I actually felt there was an intent to reach a compromise where I could be happy. I had six previous More

by Gubacelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fernandez, Giuseppe Todisco.
December 14, 2016

10 stars! "The Collection" had the finest example of the car I was looking for! It was 4 years old, yet completely pristine! Benny in sales is a curtious, kno More

by Big T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
September 01, 2016

Request Scott Rodriguez I just purchased the Jaguar F-Pace from The Collection. My experience was the best I ever had, due to the salesperson. My plan was to buy from a deale More

by Cleveland Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rodriguez
August 29, 2016

The Collection Miami, THE WORST ! The sales guy said I got aproved for the 85G car with 45G down, I said "man you crazy" ! Found out later, the company they said approved me, never did More

by porsche
Recommend Dealer
No
Employees Worked With
G.N. & the finance mgr
July 21, 2016

Finally...a good service rep Charlie handled the service of my Maserati, and in South Florida, a person who doesn't dodge responsibility is rare. Charlie called me everyday (or an More

by Mpodalsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie and Winston
June 21, 2016

Worst Jaguar Sales Staff i've ever encountered. Dissatisfied with the sales agent He was rude and did not pay attention to the customers needs More

by HammadRahman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Richards
March 30, 2016

Total waste of time! I went to The Collection for routine maintenance (15,000 mile service) of the Audi A7 I purchased approximately 6 weeks ago. What should have been tot More

by No longer a customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Michael Rodriguez, Finance Manager Natalia Echeverry and some guy who recently transfered to the service department from the loaner care division - I believe his name starts with an L
Apr 01, 2016 -

THE COLLECTION responded

My name is Mike Garilli, General Manager at THE COLLECTION Audi. I am very sorry to learn of your unpleasant experience servicing your Audi A7. Time is truly a great luxury and I apologize for the disappointment and inconvenience you experienced during your visit. Please allow me to review your concerns with our team after which I would appreciate the opportunity to speak with you personally.

January 22, 2016

Bad experience I am a customer of Mercedes Benz and BMW and worst experience I never had bad service at The Collection Audi. Very bad attention and unprofessional. A More

by Master
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Montero and Supervisor Michael Slyman
January 08, 2016

PESIMO Y HORRIBLE SERVICIO DEFINITIVAMENTE EL UNICO QUE DESDE UN COMIENZO, BUSCO COMO SERVIRNOS PROFESIONALMENTE Y DEBO TAMBIEN MENCIONAR Y AGRADECER, ES EL SENOR MANAGER DE SE More

by IDAIS
Recommend Dealer
No
Employees Worked With
PETE RISI
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