THE COLLECTION

Excellent, very satisfied, surpass my expectations Because they explained me all of the options available, and taking in consideration my needs and specific criteria, assess me to what it was the best Because they explained me all of the options available, and taking in consideration my needs and specific criteria, assess me to what it was the best option. Great service. Took all the time that was necessary to answer all my questions. Did a great follow up More

Great Customer Service This is the second time I lease a car at The Collection and the great service by the sales person, Danielle Fernandez, made the difference. Very profe This is the second time I lease a car at The Collection and the great service by the sales person, Danielle Fernandez, made the difference. Very professional, efficient and very knowledgeable. More

2019 AMV Great service from Steve Barman. He was very helpful throughout the entire process. From configuring the car to the actual delivery. It’s a pleasure t Great service from Steve Barman. He was very helpful throughout the entire process. From configuring the car to the actual delivery. It’s a pleasure to work with Steve. More

Excellence The service was great. The time needed was exactly what I expected. Rafael and Luis help me today and they were amazing with the quality of the servic The service was great. The time needed was exactly what I expected. Rafael and Luis help me today and they were amazing with the quality of the service provided More

Bad, really bad dealership for service If you're going to be doing business with a car dealership, it's important to know what kind of reputation they have. In my 2 something years with The If you're going to be doing business with a car dealership, it's important to know what kind of reputation they have. In my 2 something years with The Collection the experience couldn’t be worse. Every time I have to take my car to maintenance I only think what is going to be the new thing that they will try to reap me off. If I would have known that I would have never closed the deal with them. It is not only the way they do things; after the facts nobody is able to explain and nobody answer the phones. I have four people already on my list trying to figure out what was going on with my maintenance and the loaner they gave me. I feel bad about them but I have to post their names because none of them have done anything so far. Giselle and Maria on the call center, Michael Rodriguez the service advisor and Alexandra in the loaner department. When you talk to then it looks like they are reading a script, but don’t expect any solution from them. It is really a shame that this dealership has gone so low. Stay away from them, lease your car from any other dealer, do your maintenance in any other place that you can find and of course, try not take any loaner from them, they will make you pay something from that even when they call it a complementary loaner….what a joke, as everything in this dealership. More

Isaac - audi Leased an Audi Q5 today from the collection in coral gables and couldn’t be happier. My sales person Isaac was truly amazing. He was very attentive an Leased an Audi Q5 today from the collection in coral gables and couldn’t be happier. My sales person Isaac was truly amazing. He was very attentive and helped make the whole process as easy as possible. He was VERY patient. He made my experience at the collection surpass my expectations. I highly recommend Isaac! More

Best in class Excellent Service, Rafael Valenzuela did a great job. He provided all the information needed with details. Worked with me on pricing until finalized s Excellent Service, Rafael Valenzuela did a great job. He provided all the information needed with details. Worked with me on pricing until finalized sale. Went over car information thoroughly to make it easier for me. More

Very good service from Enrique Duarte To lease a new A5 cabriolet Henrique was helpful from the start and appreciated the fact that we had leased over 10 vehicles from The Collection over To lease a new A5 cabriolet Henrique was helpful from the start and appreciated the fact that we had leased over 10 vehicles from The Collection over the last 18 years. He did his best to meet our needs and was able to achieve that goal. More

Amazing She was great and I’m leaving with the car that I wanted..I would definitely recommend Janet for my friends.. I am very happy She was great and I’m leaving with the car that I wanted..I would definitely recommend Janet for my friends.. I am very happy More

Mario @ Alfa Romeo I recently made a purchase of a new Alfa Romeo at the Collection . Mario Castillo was the salesman who took care of my purchase . He went above and be I recently made a purchase of a new Alfa Romeo at the Collection . Mario Castillo was the salesman who took care of my purchase . He went above and beyond to make me happy with my purchase and was very informative and helpful with any questions and concerns about the purchase and the vehicle. Manager Junior was extremely helpful as well. 10/10 . Thanks guys for all the assistance More