
THE COLLECTION
Coral Gables, FL
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The dealership understood my needs for a new car and the associate, Dimitru Corniscean had optimal service during the process. I was extremely happy with his professionalism. associate, Dimitru Corniscean had optimal service during the process. I was extremely happy with his professionalism. More
Steve Barmann and Junior, make our leasing experience easy, quick, and painless! We are repeat customers for this reason and will continue to lease from the Collection! easy, quick, and painless! We are repeat customers for this reason and will continue to lease from the Collection! More
Amazing service. Would definitely recommend and return. Very flexible and a joy to negotiate with them.The salesmen and management are very friendly and accommodating. Very flexible and a joy to negotiate with them.The salesmen and management are very friendly and accommodating. More
A friend of mine recommended The Collection because of their amazing customer service, and was she right. It was easy, no hidden fees, everything was very well explained. I did all the negotiation and pa their amazing customer service, and was she right. It was easy, no hidden fees, everything was very well explained. I did all the negotiation and paperwork remotely and went to the dealer to sign and take the car. Definitely the best dealer in Miami. Ask for Javier. He is great! More
Francisco Pacheco at the service dept was extremely helpful and responsive. He kept in touch with me during the entire process. Boutique staff is excellent. Thank you helpful and responsive. He kept in touch with me during the entire process. Boutique staff is excellent. Thank you More
Extremely helpful and courteous and helping me find a new car. Was able to test drive multiple cars on several days until I made up my mind which car I wanted car. Was able to test drive multiple cars on several days until I made up my mind which car I wanted More
Carlos Tamayo and Anddrez Cruz are beyond awesome. They addressed every aspect and walked me through the sales process making feel very special. It was truely a Pleasentville customer service experience. addressed every aspect and walked me through the sales process making feel very special. It was truely a Pleasentville customer service experience. More
Carlos Tamayo was amazing! Customer service, attitude, willingness and followup were exceptional. Carlos was highly referred to me and now I understand why. I would highly recommend him when purchasing willingness and followup were exceptional. Carlos was highly referred to me and now I understand why. I would highly recommend him when purchasing your next automobile! More
Worst service in 20+ years I've been a client for 20+ years with no complaints , now I believe something (ownership?manager?) internally has changed and , their service departme I've been a client for 20+ years with no complaints , now I believe something (ownership?manager?) internally has changed and , their service department sucks! One full month to take an appointment , no courtesy car (on a $250K+ luxury sportcar!) and , after 19 days calling for updates (they did not call me once!) I had to threaten to bring it elsewhere to get back my California T , partially repaired and , refusing to honor the warranty. Ironically enough , a clerk called me after the next day to collect my "positive feedback" on the service received and , when I explained my disappointment , promised to have the GM calling me.......needless to say , 3 weeks later , I'm still waiting. More
I went in with a recommandation from a collègue who told me that they are very trustable. I went out the same day with a car. Carlos was amazingly helpful, answered all my questions and showed me a couple o me that they are very trustable. I went out the same day with a car. Carlos was amazingly helpful, answered all my questions and showed me a couple of options and we had multiple test drives. Overall a great experience and a very nice dealership. Would definitely go back if I were to buy another car and would recommend to anyone I know. More