THE COLLECTION

It was a pleasure dealing with Rafael. Rafael and all staff were very attentive and cordial. We will be back for the third time around ! staff were very attentive and cordial. We will be back for the third time around ! More

I have been a return costumer for the last 20 years because they outperform my expectations. Especially the Manager and his sales and service people. because they outperform my expectations. Especially the Manager and his sales and service people. More

Great in all aspects. Eric Flores is very profesional regards his young age. He always takes care of my car needs . Well mannered and never says no . Great asset for the company. regards his young age. He always takes care of my car needs . Well mannered and never says no . Great asset for the company. More

Dumitru was fabulous! We found my dream car and he had all the paperwork processed the same day and the vehicle was shipped the next. all the paperwork processed the same day and the vehicle was shipped the next. More

Collection Pre-Owned Vehicles gave excellent, expedient service! They did not charge a dealer fee on the purchase of my Audi Q5 at the end of my lease period. service! They did not charge a dealer fee on the purchase of my Audi Q5 at the end of my lease period. More

Great service!! Easy online process!! They bring the new car to our place!! Really amazing!! Contactless purchase! Highly recommend for buying amazing cars!! Thanks Servio for the beat service for Alfa ro car to our place!! Really amazing!! Contactless purchase! Highly recommend for buying amazing cars!! Thanks Servio for the beat service for Alfa romeo! More

I had an amazing experience with Nicolas Mantilla at Ferrari of Miami. From the first day, Nicolas was outstanding in his services. He was patient, knowledgeable, and a pleasure to work with. I can’t re Ferrari of Miami. From the first day, Nicolas was outstanding in his services. He was patient, knowledgeable, and a pleasure to work with. I can’t recommend Nicola enough. I am beyond thrilled with the attention I received. A special thank you to Michael Borges, William Pena, and Andrés Cruz. Fantastic experience don’t look anywhere else. Thank you for your time. Nicolas, is outstanding! More

Excelente trato William Fernández, excelentes explicaciones, todo bien y muy rápido y tuvo mucha paciencia a nuestras preguntas, y explicó muy bien las novedades del vehículo. explicaciones, todo bien y muy rápido y tuvo mucha paciencia a nuestras preguntas, y explicó muy bien las novedades del vehículo. More

Jennifer in the Service department was just great. She is a fission friendly and very helpful. Five stars for Jennifer and the rest of the service team at the collection Service department was just great. Sh a fission friendly and very helpful. Five stars for Jennifer and the rest of the service team at the collection Service department was just great. She is a fission friendly and very helpful. Five stars for Jennifer and the rest of the service team at the Collection in Coral Gables Florida More

do not go !!! I made an appointment for my Porsche Boxster s car on the 17th of June 2020 from the service named The Collection. Radio is working but there was no s I made an appointment for my Porsche Boxster s car on the 17th of June 2020 from the service named The Collection. Radio is working but there was no sound, I told them. They returned to me in a few days, saying that they were looking at the car and that the problem was also a booster. and they asked me to mail me the invoice and accept it. In the invoice they sent, I also checked the prices of the the collection's parts department and checked the prices. the price they gave me was $ 1375.00 and the price I learned was $ 1069.70. When I communicated this situation to the official, he stated that he would meet with his manager and return, and on his return he sent an invoice that I was right and had a reduced price. The number of this part is [7PP-035-223-AA]. I said that I accepted the adjusted invoice as $ 1845.38 including part, labor, shop fee and tax. and I also asked the employee if there would be any other wages. The employee informed me that they were controlling the vehicle and that everything would be improved as a result of changing this part. I also trusted this situation and responded via e-mail and gave my approval. one day after this correspondence, they returned to me again and they told me that the seat was not working and that the part they were going to replace was under the seat and they wanted a fee for this additional fee of $ 195.00 plus they did not accept this fee. They reported that they charge you $ 975 plus fee as the cleaning fee, they just reported it to be the cleaning fee. When I asked them to charge them an extra fee, they last sent an invoice of $ 5,520.80. The last bill they sent, initially apologized, had raised the booster price 1375.56 again. Let me listen if there are interested or authorized people who read and follow this. I have all the correspondence available, I have the invoices you sent. I will be purified when my legal right [covid 19] is over. I came to your service with my lawyer to pick up my vehicle. I had a meeting with your Ferrari manager. If your MANAGER tells me that your lawyer will meet with your lawyer with a cocky attitude, I can not take my car back as I gave it, and at the same time, the right seat is delivered in a dysfunctional and upright position. I would like to point out that nobody can sit in an upright position where the seat is standing, which is more important to prevent me from using the right mirror. When I shared this situation with the employees there, they asked me to take my car and go and they said there are no masters. if my car has a malfunction, the service I came from had to tell me that if I wanted to request control money when I wasn't going to do it, it should first tell me that it had checked and prove it. More