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THE COLLECTION

Coral Gables, FL

4.1
549 Reviews

200 Bird Rd

Coral Gables, FL

33146

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Showing 549 reviews

October 10, 2021

Rick was amazing at understanding our needs and helped us with a seamless process on our lease. He is great at explaining everything and makes it so easy to make a decision. More

by chr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Duarte
Oct 12, 2021 -

THE COLLECTION responded

Thank you for trusting Rick with your business! He's happy he was able to assist with your decision! -The Collection

September 24, 2021

It was all perfect except the electronic signature of documents didn't work and after 3 attempts we had to use paper forms, unfortunately, it took an extra hour that I didn't appreciate, especially since More

by cesar.guerrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leo
Sep 24, 2021 -

THE COLLECTION responded

Hi Cesar, thank you for your purchase! We apologize for the added time it took for your signature. We hope to provide you with a more efficient appointment next time. -The Collection

Sep 24, 2021 -

cesar.guerrero responded

I understand and I am not upset at all, I just thought you should know about it in order to take action if needed. Still a Happy Customer of the Collection.

September 16, 2021

The service was pleasant and efficient. I was treated fairly and was very happy with the process. More

by MARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Visconti
Sep 17, 2021 -

THE COLLECTION responded

Thank you for your kind words, Mark! We hope you share your positive experience with friends and family! -The Collection

September 11, 2021

Huge disappointment! Very South Florida posh. Possibly the snobbiest and least friendly dealership on the planet. You have to give your car to a valet (no customer parking) and then fight your way out lat More

by Mike P
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know
September 05, 2021

Just excellent!!!!! Erick Flores by far makes everything easy for you, The collection is awesome but someone like Erick makes it great makes it excellent! More

by Rafamarine1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Flores
Sep 06, 2021 -

THE COLLECTION responded

We are so happy to hear that you had such a great time working with Erick! The Collection appreciates you!

August 29, 2021

They get the job done courteously and efficiently! A pleasure buying and servicing experience! 10 More

by Beautiful Planet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan and Jennifee
Aug 31, 2021 -

THE COLLECTION responded

Thank you so much for the great review! Your business is greatly appreciated by all of us here at The Collection and we look forward to your next visit!

Sep 05, 2021 -

Beautiful Planet responded

Great sales and great service! Need i say more?

August 27, 2021

They were very professional they explain to me the details whatever question I asked they knew the answers I’m very pleased Servio & Bobby Extremely kind and pleasant and Knowledgeable More

by Vahikbabaian23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servio t Sanchez And. Bobby Puri
Aug 27, 2021 -

THE COLLECTION responded

Thank you for the great review! We're glad our team was able to answer all your questions and we look forward to your next visit with us here at The Collection!

August 27, 2021

A very satisfying experience. Professional, courteous and excellent customer service! It is a pleasure to bring my car here for service and I highly recommend The Collection!! More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Farrell
Aug 27, 2021 -

THE COLLECTION responded

Thank you for the wonderful review! We're truly grateful for your support and appreciate you recommending The Collection team to others. Thanks again and well see you next time!

August 12, 2021

Rafael Baquero was 100% exceptional and very courteous I want to say thank you ! More

by Yhargrett43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Baquero
Aug 13, 2021 -

THE COLLECTION responded

Thank you for your wonderful five-star review! We're glad Rafael helped you have a positive experience at The Collection!

Aug 14, 2021 -

Yhargrett43 responded

You’re very welcome

August 11, 2021

My experience at the dealership was positive from the time I arrived until I left. More

by Bozzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Farrell
Aug 11, 2021 -

THE COLLECTION responded

We're thrilled to hear this! Thank you for choosing The Collection! We hope to work with you again in the future.

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