T&T Coast Buick GMC
Sea Girt, NJ
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We have bought a number of vehicles over the years through Hank Graveman. For every purchase, visit to the showroom or chance meeting in the service department, including my recent purchase of a new through Hank Graveman. For every purchase, visit to the showroom or chance meeting in the service department, including my recent purchase of a new truck, Hank has acted in a most professional and friendly manner. His word is his bond which goes a long way for me. He clearly explains each detail of the transaction, patiently answers all questions posed and maintains a sense of humor throughout the process of purchasing a vehicle. In this recent purchase I was unable to verify via my own calculation a couple tax and other charges related to the purchase price. Hank went through each item, tax and fee and worked with me to verify accuracy and be sure I was comfortable with the processes involved. After an hour I left with a good understanding of how the final purchase price was determined. Hank's knowledge of the vehicle, his willingness to take the time to understand my needs in terms of a new vehicle, his sort of folksy easy going manner coupled with his unique brand of humor and his ability to communicate information including the vagaries of fees, taxes, etc. leading to a purchase price are qualities that make him in my opinion a superb saleman. His willingness to negotiate, find all applicable rebates and give me a good a price as is possible (I verified the price as excellent on several other websites) all speak to his considerable success in what can be a very demanding profession. For many including me, Hank is the face of the T&T dealership. Their success is directly related to the leadership, experience, integrity and trust that many many customers have in Hank Graveman. I must say my overall positive experience of this dealership is directly related to Hank Graveman as well as the mechanics and service writers in the service department. I will continue to be a customer of T&T Coast Buick GMC. More
I went in thinking of buying a new vehicle, but after discussing my budget and financing options, Hank pointed out a used vehicle that fit all my needs. It runs great and looks brand new, and allowed me discussing my budget and financing options, Hank pointed out a used vehicle that fit all my needs. It runs great and looks brand new, and allowed me to save a substantial amount of money. From beginning to end a pleasurable and effortless purchase. Thank you Hank and T&T. More
I have nothing but great things to say about T&T Coast. I've been buying my vehicles there, specifically through Hank Graveman, for over 20 years. I have always been treated with the utmost respect Coast. I've been buying my vehicles there, specifically through Hank Graveman, for over 20 years. I have always been treated with the utmost respect, and always been given the freedom to browse and/or buy at my own pace, with no pressure. I would recommend anyone to do their business here, as my family and I have. T&T and Hank are, in my experience, by far, the best at what they do. Mike Dalton More
Been doing business with coast and Hank grave man for 20+ years......always a pleasure......Would totally recommend this dealer for new....or pre-owned vehicles.....also service is A+++++. General motors man years......always a pleasure......Would totally recommend this dealer for new....or pre-owned vehicles.....also service is A+++++. General motors manufactures an excellent product....The only place I would purchase one is at t and t coast. More
I have been working with Hank and T & T Coast for many years and have always been extremely satisfied. I have leased new cars as well as purchased a used car from this dealership. My recently leased many years and have always been extremely satisfied. I have leased new cars as well as purchased a used car from this dealership. My recently leased Buick Enclave is a beautiful car I love to drive and is my 5th car from T & T Coast. I refuse to look anywhere else because Hank always takes care of me and my family. He listens to me and understands what me and my children need in terms of price, size and comfort. Transitioning from one car to the next can be very stressful. Hank appreciates that me the customer has a very busy life and not a lot of time to devote to finding a car. He dedicated many hours to finding me the right car for my family and I am very appreciative of his support and expertise. More
Very pleased with service made buying a car very pleasant experience. I was in and out quicker than expected. They started with a fair price and were willing to negotiate in a fair way that left me feeling experience. I was in and out quicker than expected. They started with a fair price and were willing to negotiate in a fair way that left me feeling like everyone was happy. They called to Make sure all was ok after I left. More
My experience with T & T was great -right from meeting Hank all the way to the actual purchase. Everyone that I ecnountered was professional and courteous. The deal that I got was fair and I did meeting Hank all the way to the actual purchase. Everyone that I ecnountered was professional and courteous. The deal that I got was fair and I didn't feel cheated like with many other dealerships I've dealt with in the past. I will be making my next car purchase through Hank at T&T!! Renee More
I came in for a new car because my lease was expiring. I was treated great by Frank who walked me through everything I needed to know about the truck I wanted. I was impressed with the price they wanted fo was treated great by Frank who walked me through everything I needed to know about the truck I wanted. I was impressed with the price they wanted for it and they worked with me to get my payment to where I was comfortable. I would deal with them again on any future purchases. More
Came from a Cadillac xxx, which were no longer being Came from a Cadillac xxx, which were no longer being made. Wanted to stay with US made, but couldn't find anything to our liking. No more Olds Came from a Cadillac xxx, which were no longer being made. Wanted to stay with US made, but couldn't find anything to our liking. No more Olds & Pontiacs. Stopped by at T & T and was surprised at how the Buick LaCrosse looked. Took a test drive with Rich. My wife & I were sold on the car, but wanted one in midnight blue metallic, which was limited. Rich called around & finally found one in Pa. & had it at the place the next day for us to see. It was prepped the day after & we took it. Rich went out of his way to help us before, during, & after we signed. We even brought our luggage into the showroom to see if it would fit in the trunk, as we travel quite a bit. The other salesmen, rather than snicker, told my wife it was a great idea to do before buying & finding out that it wouldn't work later. Rich nade himself available later to answer all the questions we had regarding how to work the various options we had. I would heartily recommend anyone interested in a Buick to go to T & T. No high pressure sales, just good advise & assistance. More
The dealer was very helpful in my search for a 2010 Sierra. I was carefull about what I expected to spend versus the options I really wanted. The vehicle was hard to locate due to my purchase being to Sierra. I was carefull about what I expected to spend versus the options I really wanted. The vehicle was hard to locate due to my purchase being toward the end of a model year. However, Lou Capasso and the management at T & T Coast searched and found what I was looking for and, for the price I was willing to pay. All of the steps along the car buying process, such as, sale, financing, warranty, and service during follow up maintainance have been a pleasure. More