Szott M-59 Dodge LLC
Highland, MI
Filter Reviews by Keyword
By Type
Showing 412 reviews
Great customer service! A special Thank You to Brian and Andrew for all of their help with our vehicle purchase. They both gave great customer service and I will definitely c A special Thank You to Brian and Andrew for all of their help with our vehicle purchase. They both gave great customer service and I will definitely come back to Szott for my future vehicle needs. More
Recent repair Driving home from work my low battery light came on (2013 Dodge Caravan 40k miles) so I brought ti straight to the SZott to have it checked out. Come Driving home from work my low battery light came on (2013 Dodge Caravan 40k miles) so I brought ti straight to the SZott to have it checked out. Come to find out my alternator went bad (thank God for extended warranties) and had to be replaced. They were able to get my van in that day and order the parts. Picked my van up a few days later, working perfect, they did a great job. The only issue I had was that I had to rent a car for 3 days because they did not have a loaner car for me to drive. Great guys over there, would highly recommend them to anyone looking to buy a new car or have work done on their existing car. More
My Experience buying another Dodge I dealt with Will Jackson. One of the nicest, friendliest, and knowledgable sales people. I know I have been a customer of Szott for many years. Al I dealt with Will Jackson. One of the nicest, friendliest, and knowledgable sales people. I know I have been a customer of Szott for many years. Always nice to deal with whether in the service dept. with Craig or sales with George or Will. Thanks for the great job you are doing. No pressure. I like that. Let me get what I want. More
Great job I realy satisfied your job. Now everything is ok. No any problem any more. I always enjoy driving this car. Will recommend this Dilership to my frien I realy satisfied your job. Now everything is ok. No any problem any more. I always enjoy driving this car. Will recommend this Dilership to my friends. More
Great people to do bussness with. We have got two vehicles from them and would recommend them to anyone. NO high pressure of any kind. They went out of there way to get everything done We have got two vehicles from them and would recommend them to anyone. NO high pressure of any kind. They went out of there way to get everything done for us even though it was late in they day. If you don't try them it's your loss. More
Almost perfect experience Update 8/3/2015: The sales team is still OK with me, however; I am downgrading my original 5 stars to 3 instead. The office lost my new license plate Update 8/3/2015: The sales team is still OK with me, however; I am downgrading my original 5 stars to 3 instead. The office lost my new license plate. I called to verify when the new plate was going to be mailed to me. I was informed by my sales guy Brian V that they had received my plate, but somehow misplaced it. They could not tell me if it was mailed to me or not because there was no tracking. Keep in mind that my temporary plate was expiring within 2 days and it was on a Friday when I called them. I was informed that I now needed to go the Secretary of State to request a new plate. What kind of service is this???? Early Saturday morning I go to the S.O.S only to find the line is seriously wrapped around the building. I had absolutely no choice but the wait because again my temporary plate was expiring the next day. I waited one hour outside and another hour inside. I even called Brian V to express my frustration, but was sent to voicemail. Thankfully I was able to get another plate. I had to pay an additional $5.10. I know it's only $5.10, but the dealership never reached out to me to apologize or anything. Later that day the mail came. Guess what was in the mail!!!! The plate that Szott M59 had originally misplaced. Turns out they mailed it, but didn't know it. Ridiculous! Original Post: If you are looking for an awesome dealership then look no further than Szott M59 Dodge. The atmosphere is lively! Usually when buying a car I am stressed out to the max, but not this time. My salesperson, Brian V, was easy to work with. He's professional, but not that stuffy type of professional. He answered all of our questions without hesitation. The sales manager Ron was cool to work with as well! Just all around good personable people. Now on the reason for our visit...the CAR! We purchased Nissan Altima. Let me tell you this car was CLEAN, LOW MILEAGE, with a phenomenal price tag! To make my experience even better the car was low on gas so Brian threw in a Meijer Gas Card. Fantastic!!! If you're shopping make this your first stop. They will work with you! More
Great Customer Service! Purchased a Ford Edge from Szott Dodge back in June 2015. I am from Omaha, NE so was quite the distance from Szott Dodge which is in Detroit area. I w Purchased a Ford Edge from Szott Dodge back in June 2015. I am from Omaha, NE so was quite the distance from Szott Dodge which is in Detroit area. I worked with Brian Vlisides (sales person) and he is honestly the nicest/best sales person I have ever worked with. Brian went above and beyond to describe the car over the phone and answer all my questions in detail. One night I even emailed him past store hours thinking I wouldn't hear from him until the next business day, he actually called me that night after the dealership was closed to answer my questions. Talk about GREAT customer service! Ron was also great helping me get a great finance rate and helping me setup the logistics to fly into Detroit airport to have one of the employees pick me up to bring me to the dealership... Once I arrived at the airport they picked my wife and I up, and it was a short 30 minute drive to their dealership. The Edge was as described and pictured on their website. Brian immediately gave me the keys and I took it for a 10-15 minute test drive. The Edge drove perfectly and within 45 minutes to an hour my wife and I were on the road with our new Ford Edge!!! Jerry made the financing very fast and easy, and what I loved about him most was that he wasn't forcing warranties down our throats like some dealerships do. He explained the advantages/benefits of some of the warranties, but once we declined he was very respectful to not continually talk about it. Thank you Jerry! I'm not one to normally write reviews, but my experience and the customer service I received from Brian Vlisides was worth coming all the way from Nebraska to purchase from these guys. Thank you very much to both Brian, Jerry, & Ron! More
Awesome salesmen Ron and Steve were awesome! Very nice dealership and very nice salesmen. Highly recommend buying a car here!! I had a great experience here buying my Ron and Steve were awesome! Very nice dealership and very nice salesmen. Highly recommend buying a car here!! I had a great experience here buying my vehicle and will continue my business here. They were great!! More
Awesome people Ben is an excellent salesman. This is my second vehicle that Ben has helped me get into. I will not go anywhere else! I am extremely happy with the Ben is an excellent salesman. This is my second vehicle that Ben has helped me get into. I will not go anywhere else! I am extremely happy with the Szott Group. They know how to treat people. More
Leaking Lease Lease Journey R/T had sight leak in rear end. Mike set me up with a loaner for a day while they replaced the differential. A week later the viscous Lease Journey R/T had sight leak in rear end. Mike set me up with a loaner for a day while they replaced the differential. A week later the viscous drive needed replacing. Again a loaner was made available. Other than the inconvenience of bringing it in a second time, Mike was very accommodating and took care of the problem immediately. My only concern is that the dealership does not have a loaner equivalent to what I am leasing. The Dart G/T was fun but I'm used to a vehicle where I sit more upright. More