Szott M-59 Dodge LLC

I bought a used car Robert "Rocky" Pendel was great to work with. He called or texted me back every time. I would highly recommend him to my friends, Very friendly Robert "Rocky" Pendel was great to work with. He called or texted me back every time. I would highly recommend him to my friends, Very friendly More

3 Time Buyer My experience with Szott M59 Dodge was great as were my previous 2 visits, each time I visited, I purchased the vehicle I went to look at. My used car My experience with Szott M59 Dodge was great as were my previous 2 visits, each time I visited, I purchased the vehicle I went to look at. My used car salesman, Rocky Pendel, worked with me even though I knew my credit situation was not great... The used car manager, Ron, helped me out by paying the amount I needed for my trade in order to complete the deal and Jerry, the Finance Manager, got me approved at the rate I needed to keep the payment in my price range! I cannot say enough good things about all of the people who make this dealership run the way it does. Thank you everyone involved! More

Straight talk, respectful, made the experience enjoyable We worked with Robert and his sales manager Ron on the purchase of a late model Jeep Grand Cherokee. We drove the vehicle, talked directly and with Ro We worked with Robert and his sales manager Ron on the purchase of a late model Jeep Grand Cherokee. We drove the vehicle, talked directly and with Ron's help put the deal together in short order. Robert and Ron offered a very fair deal and made sure the details were handled with ease. More

Rocky & Ron = Great Team! No nonsense team. Very satisfied with my experience and purchase! Enthusiastic, but not pushy and very willing to help out in any way to make a good, No nonsense team. Very satisfied with my experience and purchase! Enthusiastic, but not pushy and very willing to help out in any way to make a good, fair deal for buyer and dealership. More

Super helpful and friendly I was in the market for a TJ for around 6 months. Working with Rocky was a blast. He made the purchasing process simple and fun! I would highly recomm I was in the market for a TJ for around 6 months. Working with Rocky was a blast. He made the purchasing process simple and fun! I would highly recommend anyone to work with him in the future! More

Excellent customer service! I received nothing but excellent service from the moment I stepped into the dealership! Steve was very patient with me being that I traveled 35 miles I received nothing but excellent service from the moment I stepped into the dealership! Steve was very patient with me being that I traveled 35 miles and had to juggle my time from my full time job to come down and close on the deal! I would definitely recommend Szott Chrysler to anyone looking to purchase a vehicle! My fiancé Roger would like to give a special thanks to Steve, Ron, and Jerry plus staff for making this a pleasant buying experience! Thumbs up with the fist bump! More

satisfied customer Steve was friendly and helpful with the 2010 Dodge Nitro I picked out. He fixed the back bumper and a few paint issues without me even asking about th Steve was friendly and helpful with the 2010 Dodge Nitro I picked out. He fixed the back bumper and a few paint issues without me even asking about them. The process was easy and smooth. I would highly recommend Steve to family and friends. More

Buying Used - Learning experience I enjoyed my Saleperson but when asked about Tires on my Used Jeep got not answer on brand. Also great help from Jerry for finaniacing that was a 1 I enjoyed my Saleperson but when asked about Tires on my Used Jeep got not answer on brand. Also great help from Jerry for finaniacing that was a 1 stop shop. The Manager of Used Car Sales wasn't anymore forth comming on tires and No one knew but they cost $1600, which online at Belle Tires where under $150 a tire. Also no manual in car , car was not cleaned out just ran thru a car wash . I had to stop for gas (only a quarter tank in it, my oil is at 50% and notice that stone chip in glass and my brakes squeal after driving more than a test drive. So no sure not checklist on what the $595 check to qualify for the warranty. But you think it would be clean, filled up, oil capped and have the any noticeable stone chip in glass fixed. Also was told that they would take off this black stuff on the wheels, grill etc and wasn't completed either. Dealership contact and did follow up with my grievances by picking up my Jeep, at my work location, provided me with loaner, and treated me with respect by actually listening to my concerns. The follow up has deposited trust back to this skeptically buyer and I would recommend this dealership for long term relationship. I received the checklist which instills confidence that work was done at this time per CPO. Thank you Jerry and Brian for your service. That ending left a sour taste and could have been easily avoided. Do what you say, do it right . Brian very nice person but not sure what happened with promises to delivery. More

Great Place to shop Steve was very helpful - worked with our difficult situation and made the experience fun! I called after finding the car I wanted online, did a test Steve was very helpful - worked with our difficult situation and made the experience fun! I called after finding the car I wanted online, did a test drive later the day and was able to put it on hold while I went to the bank to get the funds. It was quick, easy and being a dealership they were able to transfer the registration so it didn't require another trip to the secretary of state! More

Outstanding customer service We found our new to us used vehicle in your used lot. Ron "Rocky" is an exceptional employee. Rocky will be our go to guy for future car needs and we We found our new to us used vehicle in your used lot. Ron "Rocky" is an exceptional employee. Rocky will be our go to guy for future car needs and we will recommend our family and friends pay Rocky a visit for their car needs as well. Rocky is very personable, easy going, and down to earth, I found him to be very easy to talk to. He listened to our wants and needs and Rocky exceeded our expectations. Overall we had an amazing experience and found a great new van at an amazing price. Ronnie the manager worked within our budget and made sure we were happy with the deal we got. Great group of guys!!! More