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Szott Ford

Holly, MI

Overview
Reviews
Vehicles
4.6
644 Reviews
Call Dealership (866) 330-2288
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8800 East Holly Rd.

Holly, MI

48442

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Showing 644 reviews

June 09, 2022

My husband and I are very satisfied with Szott’s service to their clients/customers particularly Delila. Her willingness to help satisfy her customer(s) is outstanding More

by ksuiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Delila Brown
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June 06, 2022

Awesome service. Great to work with RJ. They took care of all of my needs. Would recommend to anyone looking for a new Ford. More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riley, RJ Magiera
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June 03, 2022

Szott Ford is consistently awesome! They always take good care of me! Very friendly and very quick. More

by mjansel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall
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May 22, 2022

Lacks customer service, and appts are weeks out. Should not take 2 hours for oil change. Sales reps use profanity and seem unprofessional. More

by lapetitcupcake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know
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May 27, 2022 -

Szott Ford responded

Hello, and thank you for sharing your opinions on DealerRater.com. It sounds like your experience did not live up to your expectations, and we apologize if we fell short. We would love to discuss this in greater detail to improve going forward and do all we can to make sure you are delighted. Please give me a call at your convenience; I look forward to speaking with you. All the best, Stephen Gabbara General Manager 248-215-5102

May 18, 2022

The service department worked hard to find a recall part for a 14 year old car and get it back to me. They also had a loaner car for me during the long wait for the part. More

by mgeary
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Betsy Rackliffe
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May 13, 2022

They are the worst dealer I have ever had to deal with. Had an appointment with them and when got there they had no ideal as to why I was there. Very rude to me I will never never take my truck there again More

by Cindyupnorth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hall
Report | Print
May 13, 2022 -

Szott Ford responded

Hello Cindy, and thank you for sharing your opinion on DealerRater.com. We are sorry to hear you were not satisfied with your experience. It is important to us that we do all we can to make it better in any way we can. Please contact me at your earliest convenience so I may assit. All the best, Stephen Gabbara General Manager 248-215-5102

April 29, 2022

Friendly Staff. I was in & out in 30min for an oil change. Thank You Szott Ford More

by missyad625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Green/Smith , Steve Gabbara, Dan Kittle, Nick Riley, Michael Jones, Betsy Rackliffe
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April 25, 2022

Process was quick and easy. Delila and team were very helpful throughout. This was my first experience with Szott but I will definitely return. More

by Kraig99
Recommend Dealer
Yes
Employees Worked With
Delila Brown
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April 21, 2022

Jani was extremely helpful throughout the entire buying process. I couldn't be happier with my experience. More

by Jmetzg16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Riley, Jani Minaudo
Report | Print
April 20, 2022

Austin and the rest of the Szott team took great care of me! I'll be back! More

by Mike A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Moore
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