
Szott Ford
Holly, MI
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Recently bought a explorer from Austin at szott, at first he came off a little fruity but was nothing but helpful, he made my buying experience the easiest it could have been and was super nice. I would 10/1 he came off a little fruity but was nothing but helpful, he made my buying experience the easiest it could have been and was super nice. I would 10/10 recommend and I will definitely be purchasing my next car from him! More
The dealership screwed up ordering the car, it should have had navigation, which I requested when I ordered it. Unfortunately I took the car, believing it had Navigation since it has the touch screen. No have had navigation, which I requested when I ordered it. Unfortunately I took the car, believing it had Navigation since it has the touch screen. Now I am told, I didn’t order the car that way, navigation is not available on my Explorer (even though Szott Ford has them on their lot) I have lost my trust with Szott after many years of being a Loyal Customer If you order a car from them check and double check the paperwork yourself and when it comes in verify that the car has what YOU ordered More
Dispute having told multiple people I was keeping my car I continued to receive an annoying number of calls. When paying off my lease we were initially charged an extra $1000. When we inquired about where t I continued to receive an annoying number of calls. When paying off my lease we were initially charged an extra $1000. When we inquired about where the extra charges came from the representative went and consulted with the manager. We believe he/she made up fees to total $1000. A charge for keys, tires and some acronym the representative couldn’t explain. I won’t be doing business with this dealership again. The only reason I gave 4 stars is when I first signed the lease the service was great. More
This is my third or fourth vehicle from Szott Holly and each event has been seamless. From the sale to service, employees have done what they said they would do. Everyone is honest and courteous. I highl each event has been seamless. From the sale to service, employees have done what they said they would do. Everyone is honest and courteous. I highly recommend Szott Ford!! More
Needed a quick oil change and tire rotation for my new mustang. Didn’t have a appointment but they fit me in anyways. My car had some grass clippings stuck to the paint. Sandy had the guys spot wash the mustang. Didn’t have a appointment but they fit me in anyways. My car had some grass clippings stuck to the paint. Sandy had the guys spot wash the grass clippings off and tack dry it. Thanks Sandy and the rest of the crew for taking thoughtful care of my car. I will be back again!👍 Jeff More