
Szott Ford
Holly, MI
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The service department at this dealership does a horrible job communicating. When I dropped it off at my appointment time, I was told it wouldn't even be looked at for a couple of days. That turned into two job communicating. When I dropped it off at my appointment time, I was told it wouldn't even be looked at for a couple of days. That turned into two weeks without any communication. Then, they left two voicemails in the same day and said, "We've called FOUR times and left messages without hearing back from you." When I picked it up today, I was the only customer in the entire service center and the woman still made me wait so she could put some paperwork away. This was while another employee sat behind the counter with his phone sideways playing a game. I urge you to take your vehicle to another service center. More
Dan Kittle has been our salesman for about 25+ years! He is courteous, knowledgeable and knows what we want and need. The transaction took no time at all. Dealership is clean & close by, though not as He is courteous, knowledgeable and knows what we want and need. The transaction took no time at all. Dealership is clean & close by, though not as close as their former one car showroom years ago. Lol. More
Teryn was a pleasure to deal with! What a nice person! She took care of all my questions and was extremely prompt! 10 out of 10, thank you Teryn…. What a nice person! She took care of all my questions and was extremely prompt! 10 out of 10, thank you Teryn…. More
Everything went great at first til I get a letter saying my credit went down 35 points because they never turned in my Jeep lease when I got the Bronco. It’s been almost two months and I still don’t have my my credit went down 35 points because they never turned in my Jeep lease when I got the Bronco. It’s been almost two months and I still don’t have my backseat carpet mats that the guy was supposed to bring me because there was none in the vehicle. You would think a manager or someone would call and apologize for the big mess that they made for you but none of that happened. I’m so disappointed in this place. It was great at first and then went to xxxx. More
Liam did an amazing job locating and finding my new Bronco Heritage. He did everything possible to make the purchase extremely easy. Szott Ford is lucky to have him on their team. Bronco Heritage. He did everything possible to make the purchase extremely easy. Szott Ford is lucky to have him on their team. More
Szott had better selection than other dealers. Worked with me on price and trade in. Mac Brown was helpful and professional. Once we had an agreement I took the truck home that afternoon. Worked with me on price and trade in. Mac Brown was helpful and professional. Once we had an agreement I took the truck home that afternoon. More
I am pleased with the outstanding service received! This was my second visit. They are polite and true professionals. I highly recommend Szott Ford. This was my second visit. They are polite and true professionals. I highly recommend Szott Ford. More
I bought my truck and couldn't be happier. I had a trade in and wanted to get a certain amount for my car to use as the down payment. Kyle worked hard on getting my price on my car to fit my I had a trade in and wanted to get a certain amount for my car to use as the down payment. Kyle worked hard on getting my price on my car to fit my budget for my truck. Everything worked out exactly how I wanted it to and would highly recommend using Kyle for any future purchases!! More