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Szott Ford
Holly, MI
651 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 651 reviews
August 10, 2024
The service department at this dealership does a horrible job communicating. When I dropped it off at my appointment time, I was told it wouldn't even be looked at for a couple of days. That turned into two job communicating. When I dropped it off at my appointment time, I was told it wouldn't even be looked at for a couple of days. That turned into two weeks without any communication. Then, they left two voicemails in the same day and said, "We've called FOUR times and left messages without hearing back from you." When I picked it up today, I was the only customer in the entire service center and the woman still made me wait so she could put some paperwork away. This was while another employee sat behind the counter with his phone sideways playing a game. I urge you to take your vehicle to another service center. More
by Disappointed
Employees Worked With
Brandon
July 13, 2024
Dan Kittle has been our salesman for about 25+ years! He is courteous, knowledgeable and knows what we want and need. The transaction took no time at all. Dealership is clean & close by, though not as He is courteous, knowledgeable and knows what we want and need. The transaction took no time at all. Dealership is clean & close by, though not as close as their former one car showroom years ago. Lol. More
by Linda L.
Employees Worked With
Dan Kittle
May 23, 2024
Teryn was a pleasure to deal with! What a nice person! She took care of all my questions and was extremely prompt! 10 out of 10, thank you Teryn…. What a nice person! She took care of all my questions and was extremely prompt! 10 out of 10, thank you Teryn…. More
by Darek.maybee
Employees Worked With
Teryn I don’t know her last name
May 04, 2024
Everything went great at first til I get a letter saying my credit went down 35 points because they never turned in my Jeep lease when I got the Bronco. It’s been almost two months and I still don’t have my my credit went down 35 points because they never turned in my Jeep lease when I got the Bronco. It’s been almost two months and I still don’t have my backseat carpet mats that the guy was supposed to bring me because there was none in the vehicle. You would think a manager or someone would call and apologize for the big mess that they made for you but none of that happened. I’m so disappointed in this place. It was great at first and then went to xxxx. More
by Justin313
Employees Worked With
Shane and managers
April 22, 2024
Liam did an amazing job locating and finding my new Bronco Heritage. He did everything possible to make the purchase extremely easy. Szott Ford is lucky to have him on their team. Bronco Heritage. He did everything possible to make the purchase extremely easy. Szott Ford is lucky to have him on their team. More
by tkroll
Employees Worked With
Liam Belill, Anthony Ketchum
February 01, 2024
Szott had better selection than other dealers. Worked with me on price and trade in. Mac Brown was helpful and professional. Once we had an agreement I took the truck home that afternoon. Worked with me on price and trade in. Mac Brown was helpful and professional. Once we had an agreement I took the truck home that afternoon. More
by Mikewassil
Employees Worked With
MacGregor Brown
