Symdon Motors - Service Center

Everything was right on schedule and the people were so friendly. The service was pretty quick and the waiting area was very comfortable. A very nice group of people. friendly. The service was pretty quick and the waiting area was very comfortable. A very nice group of people. More

Great dealership. They take great care of you from the time you buy your vehicle and anytime you have a problem. They try hard to minimize your inconvenience. Highly recommend them. time you buy your vehicle and anytime you have a problem. They try hard to minimize your inconvenience. Highly recommend them. More

As always, I received excellent service with no delays. All of the work was completed correctly and in a timely fashion. The popcorn was great! All of the work was completed correctly and in a timely fashion. The popcorn was great! More

Vehicle was in for 3 recalls, completed on time as promised. I was loaned a loaner car and used it while my truck was in service. Thank you. promised. I was loaned a loaner car and used it while my truck was in service. Thank you. More

Dead battery on 2018 Yukon--fixed with great service Had an issue with the battery on our 2018 vehicle not holding a charge. Spoke to several staff at Symdon as we tried to troubleshoot the problem, They Had an issue with the battery on our 2018 vehicle not holding a charge. Spoke to several staff at Symdon as we tried to troubleshoot the problem, They were kind enough to offer an appointment first thing Monday morning to test the battery and replaced the battery and resolved the problem. They offered me a loaner vehicle without prompting and allowed me to drop our vehicle off and take the loaner to work for the morning. Our vehicle was repaired within a few hours and they called to let me know it was ready. Outstanding and helpful service. More

Tail gate latch service I had warranty service on my tail gate latch as it was sticking and not always unlocking. My bed liner may have been causing it to bind. I had warranty service on my tail gate latch as it was sticking and not always unlocking. My bed liner may have been causing it to bind. More

Warrenty work Noise in headliner retainer loose and rattles. The work was completed while I waited. Was very happy with the results and the friendly service I rec Noise in headliner retainer loose and rattles. The work was completed while I waited. Was very happy with the results and the friendly service I received. More

Service Department The service department got my work van in and out and back on the road quickly and fixed correctly. As a small company, it is important that we have The service department got my work van in and out and back on the road quickly and fixed correctly. As a small company, it is important that we have our vehicles in and out quickly to keep us running and the service department does just that. Great job More

unhappy customer I would like to start about the repair shop of this dealer. in December of 2017 my wife had a complete front brake job including rotors, which she ne I would like to start about the repair shop of this dealer. in December of 2017 my wife had a complete front brake job including rotors, which she needed. They did charge a premium price but not a big deal since we have all our work done at Symdons. well in July of this year (2019) her rotors has gone out of round they pulsated when applying the brakes. she called symdons and they said they were only warrantied for 12 months, this was 20 months after the brake job. I did check all other parts store prices and warranties and all of them have a 2 year warranty on the rotors. They do not stand behind there work or parts. Now, onto the sales. Let me tell you that Jack the sales manager and the one who gives you a price on trade in will not give you a fair deal on your trade in and will never give you a good deal on a new vehicle you would like to purchase anymore. My opinion ever since GM got the bail out they are taking advantage of there regular customers. My wife and I and my father in-law have purchased 6 new vehicles in the last ten years not to mention having all of our work done there. This has come to and end and I am going to take my business else where since they do not even have the decency to contact me about this situation. More

We trust no one else We only take's our vehicles to Symdon in Mt. Horeb for service. They never try to push us into something that doesn't need to be done. Great service We only take's our vehicles to Symdon in Mt. Horeb for service. They never try to push us into something that doesn't need to be done. Great service we can trust! More