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Symdon Motors - Service Center

Mount Horeb, WI

4.7
489 Reviews

489 Reviews of Symdon Motors - Service Center

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September 27, 2024

Came in for an oil changen and was in and out in a short time. More

by SHARONMROSOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Symdon Motors responded

Thanks for the 5 star review! It is so helpful for our team and future customers. We will see you next time!

September 21, 2024

I was able to schedule on line. Drive right in. It was quick and easy. They were very nice. Waiting area not great but again oil change was quick so that was okay! More

by LADYCADY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Symdon Motors responded

Thanks for the 5 star review! We look forward to seeing you again!

September 21, 2024

Exceptional service and for wiping up any oil spills on the vehicle frame and the engine. In the past it was always done completely. Don't know what happened this time. More

by Jumbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Symdon Motors responded

I'm sorry that this visit did not quite meet our typical high standards! If you notice this in the future, let us know right away, and we will take care of it for you immediately.

September 10, 2024

You had the part I needed and the work was done in a timely manner. Good job. More

by EBER01DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Symdon Motors responded

Thanks for leaving this five start review! Even when we don't have the parts, we try to get them quickly, but having one in stock makes it even faster. See you next time!

September 02, 2024

The cashier was very helpful and informative in getting reward options available from GM at the time More

by grweina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Symdon Motors responded

My GM Rewards is such a great program, and it is great to hear you were able to access your rewards with the cashier! We will see you next time!

August 29, 2024

You guys did great! I’ll definitely be back and I recommend my friends and family to check you out as well. More

by LBKING514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Oates
Aug 30, 2024 -

Symdon Motors responded

Thank you! Truly the best way to know we are doing well is for our guests to refer their friends and family to us. We look forward to your next service appointment!

August 25, 2024

Fantastic service department led by fantastic people and the staff of technicians are number one when it comes to doing the job right the first time! More

by gdisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Symdon Motors responded

We appreciate hearing that from you so much! We do our best to get it right the first time, and those rare occasions we don't, we always strive to make it right. Thanks for being a great customer!

August 19, 2024

Love how quick. they are and honest. People are very friendly and helpful. Love this dealership. More

by CAMHYNEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Symdon Motors responded

Thank you so much! We love to hear that you feel taken care of!!

August 18, 2024

Excellent customer service, love the hometown atmosphere….not a bunch of stressed out employees…DEFINITELY A BREATH OF FRESH AIR DOING BUSINESS AT SYMDON CHEVEROLET. More

by rondwebb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Lutijen
Aug 19, 2024 -

Symdon Motors responded

We are so glad you enjoyed working with Brenda and our team! At Symdon Chevrolet of Mount Horeb, we know that some people dread car shopping, but we also know it doesn't need to be that way. Brenda is a new addition to our team and definitely a breath of fresh air for us, too! We look forward to seeing you again soon for regular maintenance and your next vehicle purchase.

August 17, 2024

Great body shop. The new bumper looks great and my wife appreciates the vacuuming of the interior of the car. More

by cperickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Symdon Motors responded

Thank you! Our Collision Team always goes the extra mile to make sure you are happy, especially after any event that might necessitate a trip to the body shop.

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