Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Symdon Motors
Mount Horeb, WI
1,152 Reviews
Symdon Chevrolet of Mount Horeb is YOUR local Chevy dealership, and closer than you think! We sell new Chevrolets, Certified Pre-Owned Chevy, GMC, Cadillac and Buick, and all makes of used. Our
GM Certified Service technicians service all makes and models, but they are specially trained on GM vehicles, and they will make sure your car, truck, or SUV is running right.
Our Collision Center handles everything from a little scratch to major body damage, and they do it well!
You're only minutes away from a better experience!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,152 reviews
December 30, 2016
Terrible Experience My wife and I had our car towed to Symdon's on November 2nd. We needed the front right fender and radiator replaced. Took two weeks to get car worked My wife and I had our car towed to Symdon's on November 2nd. We needed the front right fender and radiator replaced. Took two weeks to get car worked on, when they told us it was done my wife went and picked up the car. The headlight and blinker lights had not been replaced and the check oil light was on. Once they corrected that my wife got on the highway and no more than 5 miles the car began to overheat. Stranded on the highway in the dark, my wife called Symdon's and they came and picked her up and towed the car. We were told that we would be getting reimbursed half of our deductible for their mix up and for the inconvenience. About a week later we were told the car was done again. We live about 30 minutes away so we again drove up to pick the car up. About 20 miles later the coolant gauge began to beep and had to return the car to Symdons. We didn't hear from anyone for about week which I then called to speak to the service manager, but was given another mechanic. I proceeded to explain to him about the whole situation, he told me that he would talk to others and get back to me. He never did. About another week later we were told that the engine needed to be replaced and they were waiting on insurance to give the ok. This was finally done and we finally got our car back on Dec. 19. When we asked when we should expect the reimbursement of half our deductible they told us they weren't doing that anymore. I proceeded to call Mr. Symdon himself and explain the situation, he told me that he would investigate and look into it and get back to me. It's been over a week and I have not heard from him. Bad situation all around, terrible communicators, and promised things to their customer that they didn't back up. Felt like they didn't value our time. WILL NOT DO BUSINESS WITH THEM AGAIN! More
by Brock Gille
Employees Worked With
Multiple
April 26, 2016
Great service department and always friendly. I've purchased two cars from them, both times it was an effortless experience. Their Service department is also top notch, I take all my cars here for I've purchased two cars from them, both times it was an effortless experience. Their Service department is also top notch, I take all my cars here for repairs and oil changes even though I have another chevy dealer that's closer. I needed a new engine in a car that was a month old, They had me in a very nice loaner for the 2 weeks I was without my car. I put close to 100,000 miles on that car and would never have known any repairs were ever made. More
by spacedout
Employees Worked With
No idea, I don't ever look at peoples name tags.
