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Symdon Motors

Mount Horeb, WI

4.8
1,141 Reviews
Symdon Chevrolet of Mount Horeb is YOUR local Chevy dealership, and closer than you think! We sell new Chevrolets, Certified Pre-Owned Chevy, GMC, Cadillac and Buick, and all makes of used. Our GM Certified Service technicians service all makes and models, but they are specially trained on GM vehicles, and they will make sure your car, truck, or SUV is running right. Our Collision Center handles everything from a little scratch to major body damage, and they do it well! You're only minutes away from a better experience!
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2011 Springdale St.

Mount Horeb, WI

53572

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Showing 1,141 reviews

July 23, 2018

Maintenance - Oil Change I was very happy with the availability of appointments and the speed with which the service was completed. The Symdon Motors staff is always very hel More

by Chevowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Lauffer
July 23, 2018

Great experience Very helpful and answered questions in a timely manner and worked with me finding the right truck. They contacted me and keep in touched with me and More

by STOLZMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Acker, Tim Waterbury
July 23, 2018

excellant service experience Service visit was good, staff is always helpful. Seemed to be an odor in my car but it left as we moved away from the service writer's desk. . More

by jflesher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne, Judy Lauffer
July 21, 2018

Great buying experience Aaron bent over backwards to find us the car we wanted at a great price, and Shane worked with us to keep the options within our budget. A great car b More

by Stele
Recommend Dealer
Yes
Employees Worked With
Aaron Boczkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

Friendly, Knowledgeable and Receptive From the moment that we entered their showroom, we were met with a very friendly and knowledgeable staff - from the Tim, the salesman, to Shane, in fi More

by ROBHANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waterbury
July 20, 2018

2005 SSR THEY WERE A GREAT GROUP OF PEOPLE TO WORK WITH. THEY WERE VERY FRIENDLY AND VERY KNOWLEDIGBLE ABOUT THE PRODUCT THEY WERE SELLING. ENJOYED DOING BUSIN More

by ramchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Boczkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Purchasing and Repairs From the initial greeting when I contacted them about a car I was thinking about purchasing through the actual purchase they were courteous, friendly, More

by burse59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna Mahieu
July 18, 2018

The reason amazon will eventually replace these businesses Pictures online displayed step assist accessories. Truck did not have them in person. Unwilling to reduce price by the cost of new ones despite the fa More

by Chris and Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales “manager”
Jul 18, 2018 -

Symdon Motors responded

Hi Chris and Crystal, We appreciate your feedback and understand your frustration with the situation, as it upset us, too. Please note that we did not take the pictures of this vehicle that you saw, nor did we post them online on the other dealership's website, and we did not remove the sidestep bars. We believed we were going above and beyond by bringing this truck in from a different Chevrolet dealership at your request, since our location was more convenient for you. The ownership and management of these two dealerships is completely separate, and at the internet price from the other dealership, which we were willing to honor for you, we would not have made a dime on it. We simply wanted to take care of our customer and do business the way you wanted, in the location you prefer. Again, I am sorry you were not happy with your experience, and we will keep it in mind for future dealer trades we do for our customers to make sure nothing has changed since photos were taken. ~Angela McCully, Customer Relations Manager

July 18, 2018

Sub-par CPO inspection Horrible certified pre-owned inspection and won't honor their sub-par inspection that was performed. I have brakes that are worn to the metal and a bl More

by CrunchyBlack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela McCully
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Symdon Motors responded

Thanks for reaching out to us. All of our pre-owned vehicles, whether they are GM certified or not, go through a 172-point inspection, and when we sell a used vehicle, if the brake pads don't have at least half of their life left, we replace them. I'm sorry that single pad wore so quickly on your SUV. Unfortunately, sometimes those wear-and-tear parts need to be replaced more frequently than we would like. We appreciate the feedback, sir, and we wish you well.

July 17, 2018

Wonderful service We have been having Symdon do our service work for years and have never had a bad experience. They are very trustworthy and will go there again. More

by rlborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Koschkee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Borne
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