Swope Nissan
Elizabethtown, KY
Filter Reviews by Keyword
By Type
Showing 54 reviews
My husband and I purchased a Nissan Maxima at the end of January. We are so happy with the customer service we received from Evan Boles!! We arrived at the dealership and found Evan. He showed us a coupl January. We are so happy with the customer service we received from Evan Boles!! We arrived at the dealership and found Evan. He showed us a couple of vehicles and we picked the one we wanted. From that point on it was totally "seamless". Evan did all of the leg work while we left and watched the Kentucky Wildcats win a basketball game! After the game we went back and signed and picked up our new car!!! In the age of less than perfect customer service, we were totally amazed by Evan. We will definitely recommend Evan to all of our friends for their future vehicle needs. Thank you so much!!! More
Very easy to work with, non-aggressive salesman, helpful and down to earth. Was impressed with the ease of the total sale and the paperwork. Would do it again and down to earth. Was impressed with the ease of the total sale and the paperwork. Would do it again More
These guys are exactly why car salemen have a bad rep. They are all your best friend until you make the deal and then if you have an issue they are nowhere to be found. They don't want to work with you on They are all your best friend until you make the deal and then if you have an issue they are nowhere to be found. They don't want to work with you on a deal, IT'S THIER WAY OR NO WAY. They might say they will work something out but don't turn your back. They are very quick to get back anything that they make you think you are gettig in your deal by adding onto a fee for something. Or they just forget to put it in the paperwork. The fiancial manager must do disclaimer commercials for radio and TV because he talks so fast that you have to ask him to repeat himself or he will get something past you and you will not know it until it's too late. Then as I said when you call no one wants to call you back or get in touch with you unless you keep calling. Don't hold your breath waiting on them to contact you. I live more than 30 miles away and they wanted me to drive to the dealership 3 times before we could finalize the deal. I guess they don't have to pay for gas! The car I got had an extra 1400 miles put on it before I was able to pick it up and they did othing about adjusting the price for it ( of course they said they would ) but nobody seemed to remember that. The best thing is to stay away from SWOPE NISSAN in Elizabethtown if at all possible. Unless you just have extra money and time and patience to give away. More
We bought a 2013 Nissan Altima. The sales staff was very helpful and knowledgeable. They got us in the right car for thr right price....best place in town. Highly recommend!!! helpful and knowledgeable. They got us in the right car for thr right price....best place in town. Highly recommend!!! More