Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Swope Chrysler Dodge Jeep
Elizabethtown, KY
62 Reviews
Filter Reviews by Keyword
By Type
Showing 62 reviews
July 19, 2016
nor as great as I hoped! We bought a used car and went with all the warranty's they offered. How ever when we went to pick up our car (they had it for 2 days before I picked i We bought a used car and went with all the warranty's they offered. How ever when we went to pick up our car (they had it for 2 days before I picked it up) it was rushed to be detailed and the Cilajet and other things where not done so I had to bring it back over there once again to get it the way we where originally supposed to have picked it up. More
by EMH1992
Employees Worked With
Not saying names
July 18, 2016
Outstanding service! Kevin and the Swope Chrysler team made my truck buying experience easy with no pressure. Kevin was extremely helpful in showing all the options and ho Kevin and the Swope Chrysler team made my truck buying experience easy with no pressure. Kevin was extremely helpful in showing all the options and how to use them on my new western brown Ram 1500. This was the first time buying a vehicle that I was not pressured with buying extras that I didn't need or want. I have never recommended a dealership until now. More
by karl thorpe
Employees Worked With
Kevin, Scott
July 10, 2016
They Bent Over Backwards To Make Me Happy! My car was totaled in an accident and I needed a new car as soon as possible without the "new car expense". Swope Chrysler in Elizabethtown met that My car was totaled in an accident and I needed a new car as soon as possible without the "new car expense". Swope Chrysler in Elizabethtown met that need. I live in Louisville, but found what I wanted on their lot and proceeded to make a deal. It was a no-brainer and my salesman, Kevin Karr did everything in his power to see that my experience was a good one. Collectively, they managed to get me a better interest rate and to get my new car in right away for the CilaJet and Window Etching!!! Great service!!! I could not be happier!!! I strongly recommend Kevin Karr and Swope Chrysler of Elizabethtown without reservation!!! More
by ladybyte
Employees Worked With
Kevin Karr
July 05, 2016
Sales Department Ryan Bratcher made my experience easy and efficient for me and the dealership. Ryan answered all my questions and kept himself and me on track to put Ryan Bratcher made my experience easy and efficient for me and the dealership. Ryan answered all my questions and kept himself and me on track to put me in the automobile I wanted while working with my budget. I got the car I was after, payoff on my trade, all rebates and discounts to allow me to stay within my budget and now own the car that I have been wanting for the past year. I want to thank Ryan and his team for making this stress free, efficient, and the deal done in two days start to finish. Thanks Ryan Jerry Wilson More
by Jerrytwilson
Employees Worked With
Ryan Bratcher and his supervisor
June 20, 2016
Over the top! After years of owning used cars, I finally decided to buy a truck. I have never done this before so it was a real challenge, especially because I am After years of owning used cars, I finally decided to buy a truck. I have never done this before so it was a real challenge, especially because I am not mechanically inclined. So I brought my brother-in-law who runs a 40+ bay garage. We sat down with Ray Santiago, and he listened and we talked and he pulled up truck after truck after truck. We finally went for a long test drive, I mean long test drive. Then the real test began as we looked at different trucks, and styles, and features, and "toys" and the list goes on and on. Ray was patient and just keep pulling them up with no pressure. Then when I thought I had found "the one", it was sold....but not dismayed Ray called and said he found one that had all the same features and colors etc. So today I stopped by signed all the paperwork and am now a proud owner of a Dodge Ram 1500 Laramie! Thanks for your patience Ray, and for making the process fun, even the finance guy, Paul was helpful and my friend Gary Shumate. I highly recommend Swope to anyone who is looking to buy a car/truck. More
by Charles Hinckley
Employees Worked With
Ray Santiago, Paul Davis, and Gary Shumate
June 12, 2016
new SUV crossover trated in after 3 month End of Feb. 2016, I purchased a 2016 Doge Journey crossover plus. After taking possession of the car, it ride ok. Many problem accrued, but every time End of Feb. 2016, I purchased a 2016 Doge Journey crossover plus. After taking possession of the car, it ride ok. Many problem accrued, but every time I went to the service dep. of the dealership, I was created friendly. Never, was I treated like....oh my gosh, she is back....> everyone especially Greg Ach and the service manager Larry. I did not like the car , because it had flaws, (..bad MPG) I was not willing to live with, for the life of my loan. I decided, to trade it in for a Durango STX AWD. I put myself in this situation. The the car, was not in a shape, like a new car supposed to be. ( like getting a new fuel pump, after 3 weeks installed......and the list goes on.). Chrysler cared less about my problems and my Lady case manager, was very arrogant and rude to me. Larry the service manager came through and got a momentary amount, from a Chrysler Rep. which I am very thankful for. The Durango, is now the 5th vehicle, (including a truck) we are purchasing form the very best Sales Consultant...Mr. Ray Santiago. He is a wonderful person, who gives you the feeling, you are the only one at the dealership, he is working with. He gives you 125% of his attention and goes above and beyond to get you, what you like/wish list/price and what is available. He has always a good word for you and a smile. I have bought cars before, but never encountered, a awesome sales person like Ray before. My husband and I consider him as a friend. He is not just in to make quota,......but also to be there for the customer. I will not consider a different dealership for my needs. Also, Mr. Ray Santiago, will be "our" "Go to Person for good. I am sharing my experience with this Dealership now, as well as I did in the past. The help and encouragement, I received from the GM, service manager as well as Finance manger. was absolutely excellent. They helped me through, and taking paperwork of my hands. This Dealership got 5 Stars from me...well deserved. More
by Tall German
Employees Worked With
Ray Santiago, Service manager, Finance manager, GM, Greg Ash and so many more.
June 01, 2016
The end of a 2 month search After searching the internet and walking a lot of car lots, specifically in the Louisville area, searching for a Chrysler Town & Country van, my searc After searching the internet and walking a lot of car lots, specifically in the Louisville area, searching for a Chrysler Town & Country van, my search took me to Swope Chrysler Dodge Jeep in Elizabethtown. Brandon Marker responded to my online inquiry, and after a bit of searching, together we found a van that satisfied 3 of the 4 most important features my wife and I wanted. Brandon and Russ were most patient 'attending to' and addressing our concerns, and while it took a couple long drives from Louisville, together we made it happen. They will work with you, but you must make your wants and desires known to them so they can 'work' for you. Thanks fellas. More
by "Papaw Bob"
Employees Worked With
Brandon Marker and Russ
May 20, 2016
Return Customer Our second purchase at Swope with Brandon. Fine young man and great dealership. Manager, Dexter was also great to work with. Came in to look and bough Our second purchase at Swope with Brandon. Fine young man and great dealership. Manager, Dexter was also great to work with. Came in to look and bought two vehicles. More
by Don
Employees Worked With
Brandon, Dexter
May 15, 2016
Efficient, friendly and speedy. I've used Swope for the last several years now. I've always been able to find a good deal, friendly staff to deal with and an all around pleasant e I've used Swope for the last several years now. I've always been able to find a good deal, friendly staff to deal with and an all around pleasant experience. I always recommend the Swope dealers in Elizabethtown KY to everyone. Ray Santiago and his colleagues are the best!!! More
by VWelsh
Employees Worked With
Ray Santiago
May 14, 2016
Sports car of my dreams Had a wonderful experience at swope dodge in elizabethtown ky have to say brandon marker and dexter went way above our expecting 1st they allowed us t Had a wonderful experience at swope dodge in elizabethtown ky have to say brandon marker and dexter went way above our expecting 1st they allowed us to take the vehicle home overnight to see if we liked it and the day of the sale went above our expectations to make sure we got a price we satisfied with thank u so much for allowing us to get the car we've always dreamed of having again great salesmanship and great place to buy a car!!#sohappy More
by Dyer38
Employees Worked With
Brandon Marker and Dexter Golden
