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Swope Chrysler Dodge Jeep
Elizabethtown, KY
68 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 68 reviews
December 17, 2019
Done Done and Done Cold day to shop for a new truck (Dec. 17) but John Stiles made the experience warm and cozy. I'm one to get to the bread and butter of things, and no Cold day to shop for a new truck (Dec. 17) but John Stiles made the experience warm and cozy. I'm one to get to the bread and butter of things, and not so much with the insignificant details. John was the guy for me that day. He showed my wife and me just the right vehicle we were looking for. To top that, it came with some extra features we weren't counting on. No stress bargaining, no run around, and none of that horrific xx everyone dreads from a car salesman. John did and explained exactly what we asked and moor. Spending over 60 large in cash on a truck is daunting. Thank goodness John and his pals were there to aid and assist. More
by nodagus
Employees Worked With
John Stiles
October 15, 2019
Service and Warranty Questions I’ve had my Jeep Cherokee Limited for a year and had some questions concerning its upcoming service and warranty coverage. I spoke to Austin in the S I’ve had my Jeep Cherokee Limited for a year and had some questions concerning its upcoming service and warranty coverage. I spoke to Austin in the Service Dept and he was able to quickly provide the information I needed for all my questions. More
by Dave.H
Employees Worked With
Austin
June 29, 2019
For me, great service by.. Austen in service department is awesome! Great guy who will give you up front qout and will inform you later if something comes up. It's rare for me t Austen in service department is awesome! Great guy who will give you up front qout and will inform you later if something comes up. It's rare for me to get this customer service. I never down my servers! Hudson, sales, is friendly and just down to earth. Very rare to me, sales are just to sell but Hudson is different. Both made my day. Thanks guys and God bless you all! More
by Timsram
Employees Worked With
Swope Chrysler Jeep in Elizabethtown
February 15, 2019
Slimy sales tactics Robert Smiley and Management at this dealership are Slimy. They Sold my mother a car 5k over market value. The sales Person told my mom she would have Robert Smiley and Management at this dealership are Slimy. They Sold my mother a car 5k over market value. The sales Person told my mom she would have the best warranty available, yet he sold her a 12k warrant. Sure there are better warranties in the market. This dealership took advantage of my Mother who is a disable Vet. They Promised the world but actually gave her the Bare Minimum. With the Price she paid for the Car, she should be covered for anything wrong with that car. We've tried to reach the dealership and ask for help on the repairs, but the dealership wouldn’t help because she recently went over the standard warrant. The car only has 20k Miles on it and is less than 2 years hold. Smh If you don’t know about the car your interested do your research before going to this dealership. They will take advantage just to get a good bonus check. Don’t expect any help once you drive off the Lot. Service and Management sucks. More
by Msoldier20
Employees Worked With
Robert Smiley
December 31, 2018
Awesome staff. Quick service. I’ve been coming here since 2005 with all my jeep needs. I’ve always been taken care of quickly and politely. Would recommend to anyone looking to buy I’ve been coming here since 2005 with all my jeep needs. I’ve always been taken care of quickly and politely. Would recommend to anyone looking to buy or get services done. More
by Jeepsy soul
Employees Worked With
Dupin
June 25, 2018
Crooks buyers beware I would not advise this dealership. They tried to rip me off by a deal and when I called them out on it and left the salesman or the manager ran 8 cr I would not advise this dealership. They tried to rip me off by a deal and when I called them out on it and left the salesman or the manager ran 8 credit apps on me and dropped my credit score. This was intentional and I have a lawyer now working this case. Buyers beware. More
by Indiana Jim
Employees Worked With
Ryan Bratcher
May 10, 2018
Home Town Friendliness The experience of buying this car was so easy and stressless. From the moment the salesman contacted me via email to phone calls until the deal was do The experience of buying this car was so easy and stressless. From the moment the salesman contacted me via email to phone calls until the deal was done, my salesman was excellent and professional the entire time. They are me feèl like family. More
by Big Sarge
Employees Worked With
Ray Santiago
April 13, 2018
Awesome!! Great Customer Service! Erik work hard to get me what I wanted with the right price! General Manager and finance manger were awesome as well!! Best e Great Customer Service! Erik work hard to get me what I wanted with the right price! General Manager and finance manger were awesome as well!! Best experience I’ve ever had at a dealership!! Another salesman took a lot of time explaining how all of the electronics work. Very impressed. Thank you, Joey Humphrey More
by JoeyH
Employees Worked With
Erik,
March 30, 2018
We really appreciate Kenny Rushins and Ray Santiago They were very helpful and kind with helping us pick our 2015 Silverado 2500HD. They even allowed us to drive it to Lexington, KY to see if it would f They were very helpful and kind with helping us pick our 2015 Silverado 2500HD. They even allowed us to drive it to Lexington, KY to see if it would fit the toy hauler fifth-wheel trailer we’re wanting to purchase. We are very pleased with the info and service we received while dealing with Swope Chrysler. We would recommend them to anyone wanting to buy a new or used vehicle. More
by Wild Bill
Employees Worked With
Kenny Rushing
November 22, 2017
Go anywhere but here. Service is garbage. Tactics include but not limited to saying the manager is off but will be in tomorrow then the next day saying he's on vacation. O Service is garbage. Tactics include but not limited to saying the manager is off but will be in tomorrow then the next day saying he's on vacation. Oh and the lovely pretending not to hear you then hanging up on you. Had the car in for the same thing 3 times within a month each time it got worse and more dangerous. More
by Timothy Patrick
Employees Worked With
Craig
