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Swickard Honda

Gladstone, OR

Overview
Reviews
4.5
547 Reviews
Call Dealership (503) 722-5000

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 547 reviews

August 22, 2024

Good friendly, ptofessional customer service. All maintenance services done properly and within the estimated time. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claire Llane
Report | Print
Aug 23, 2024 -

Swickard Honda responded

David, thanks for highlighting the friendly and professional service you received at Swickard Honda. We're glad to hear everything was done efficiently!

August 21, 2024

Employee was rude and he had really bad altitude I told him I have a discount coupon and he refused to apply it I told him I’m not coming back and he ignored me I’m very disappointed of the customer serv More

by Victor vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey O. Hassan Ali
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Aug 23, 2024 -

Swickard Honda responded

Victor, I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short this time. I'd like to discuss this further with you, but I cannot locate you in our database; please reach out with your best contact number so that a member of our team can get in touch with you. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 19, 2024

Everything ok , they’re very nice, happy hearing, talking for services , we are very like them . But when we done and we leave there , they don’t gift all season floor mats with Honda Pilot elite 2025 More

by huynhkiet777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian 5 stars
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Aug 22, 2024 -

Swickard Honda responded

Kiet, we're glad our service at Swickard Honda has exceeded expectations, and I'm very glad to hear that we were able to get you some floor mats for your new Pilot. Happy driving! We're looking forward to serving your automotive needs for years to come!

August 17, 2024

I’ve experienced Swickard Honda doing their best to underpromise and over deliver. Thank you! More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Aug 19, 2024 -

Swickard Honda responded

Here at Swickard Honda, we always value and appreciate our customers' feedback. Thank you for your kind review!

August 17, 2024

Very good service and the service agent was very helpful and got the job done More

by mjewelry63
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 19, 2024 -

Swickard Honda responded

Thank you for your business and kind review! We hope to see you again at Swickard Honda.

August 16, 2024

Everyone at this location was very kind & did everything in their power to help me out with my situation! I forgot most of the peoples names but the manager from the location and Ramone were beyond helpful More

by dessalvarezz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramone Watson
Report | Print
Aug 19, 2024 -

Swickard Honda responded

Thank you for the kind words! We're glad to hear that our team, including Ramone and the manager, provided excellent service at Swickard Honda. We appreciate your support!

August 16, 2024

Fantastic work and fast didn’t wait long for the job to be completed as promised More

by Kingdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Report | Print
Aug 19, 2024 -

Swickard Honda responded

Thank you for your positive review of Swickard Honda, Kingdan! We are thrilled that your service experience was quick and satisfactory.

August 15, 2024

Good Dealership to bring in vehicle for service work. Decent availability for appointments when needed More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADA
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Aug 16, 2024 -

Swickard Honda responded

Thanks for the feedback! We're glad to hear you found our service at Swickard Honda convenient and accommodating. We appreciate your support!

August 13, 2024

Communicates well. Had a very long wait prior to being offered a courtesy car.Would like to have had that happen sooner. More

by njpattin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Report | Print
Aug 13, 2024 -

Swickard Honda responded

Thanks for your review and feedback. We appreciate the compliment on our communication and will work to improve wait times at Swickard Honda. Safe travels from all of us!

August 12, 2024

Luis was very helpful and was our advocate during the deal. We are very glad he was our sale person More

by catsfive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Report | Print
Aug 12, 2024 -

Swickard Honda responded

We are glad to hear that Luis provided excellent sales support. Thanks for choosing Swickard Honda.

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