
Swickard Honda
Gladstone, OR
Filter Reviews by Keyword
By Type
Showing 604 reviews
Fast feedback. Good customer service . Friendly staff, good refreshments. Had a comprehensive review of the car, servicing was good Good customer service . Friendly staff, good refreshments. Had a comprehensive review of the car, servicing was good More
We visited Swickard after making an appointment through the Costco Auto buying program, we supplied the Vin# and Stock # at that time so that they would/could be prepared with the Costco Price Sheet that i the Costco Auto buying program, we supplied the Vin# and Stock # at that time so that they would/could be prepared with the Costco Price Sheet that is normally provided with Lowest Advertised sell price and any dealer add ons for a net cost except for Tax,license and doc fees. They didn’t supply that until we finally demanded it. Then they filled out the form with the total and said there would be another 957.00 for paint protection , “this was a preowned car” and they hadn’t included it on the sheet because the computer wouldn’t let them and didn,t want to write in in and mess up the total. In short “Cheating the system” and was told there is fine print on the website that allows them to charge for anything they want. We were treated like idiots by the finance guy for not buying the extended warranty And told them instead of 5 years on the paint protection we only got 1 year because we didn,t pay the full price for it. We really thought by using the Costco program they would act more professionally But got the same old false advertising, deceptive pricing that has always been the mainstay of disreputable Dealers. I would caution anyone shopping for a Honda to read the negative reviews on this Dealer. More
I'm really pleased with the service I received there and love that they don't push other recommended services but do give a printout at what services that will be needed soon would cost. love that they don't push other recommended services but do give a printout at what services that will be needed soon would cost. More
Claire, Sevice Advsior was super! She listened and understood what I was telling her when I spoke. She was not pushy but explained to me items on my 98 Accord that need to be repaired She listened and understood what I was telling her when I spoke. She was not pushy but explained to me items on my 98 Accord that need to be repaired or replaced in a way that I could understand. I have a 26 year old Honda which still runs great however does have it sqeeks and things that no longer work. I still love the car and have owned it since it was new and am not ready to give up on it. I will certainly be back to tp have additional work done when I have the money. Great job Claire More