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Swickard Honda

Gladstone, OR

4.5
547 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 547 reviews

September 02, 2024

Dealt with them in the past, no complaints. Would’ve been nice to not have grease fingerprints on the door though. Brand new car, sparkling … More

by ibreathe2fish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Sep 03, 2024 -

Swickard Honda responded

Thanks for your feedback! We're glad to hear you had a positive experience overall with Swickard Honda. We'll definitely address the issue of grease fingerprints to ensure it doesn't happen again in the future. Enjoy your new car!

August 31, 2024

I have bought 2cars from them and have really appreciated the dealership thank you very much More

by jalton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 03, 2024 -

Swickard Honda responded

Jalton44, thank you for taking the time to write Swickard Honda a review!

August 29, 2024

Best experience coming in 2 weeks ago with the good fortune of having Angel Figueroa at the service desk to help me. I did not get the "pink treatment" as a woman coming in with questions about my veh More

by Clair G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Figueroa
Aug 29, 2024 -

Swickard Honda responded

Clair, we're delighted to hear about your positive experience with Angel at Swickard Honda! It's great to know he provided thorough and patient service. We'll make sure he hears your kind words—thank you for being a loyal customer!

August 28, 2024

Angel was wonderful to work with. Explained everything so I could understand. Would love to work with him again. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 28, 2024 -

Swickard Honda responded

Ann, we're delighted to hear that Angel provided such a great experience at Swickard Honda. We look forward to assisting you again in the future!

August 28, 2024

The best dealership I’ve ever gone to for service. Arman, my service advisor is really a great guy. He’s respectful, caring, honest and personable. The best service advisor I’ve ever met. I feel at ea More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armon
Aug 29, 2024 -

Swickard Honda responded

Janice, we're delighted to hear that Arman provided you with such exceptional service at Swickard Honda. Thanks for sharing your positive experience!

August 27, 2024

Claire was very helpful and gave me a courtesy ride home while they worked on my Honda. Claire called me with updates, and they had my car ready the same day. Excellent service. More

by rgrina10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claire
Aug 28, 2024 -

Swickard Honda responded

We're delighted to hear that Claire provided excellent service and kept you updated throughout the process at Swickard Honda. Thanks for sharing your positive experience!

August 27, 2024

Service department clerk Kasey was very condescending when I asked questions. I eas taken back by it. More

by HondaParent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Covert, Traci Amor
Aug 27, 2024 -

Swickard Honda responded

We apologize for your experience with our service department. It's important to us that all customers feel respected and valued, so while your feedback is appreciated, it is concerning. Your comments will be relayed to the Service management team, and this issue will be dealt with internally. So that we can gain a better insight into your experience, please contact me at the email address below with your full name and contact number. Also, when you contact me, please reference the name "Honda Parent" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 26, 2024

I had a great experience when taking my car in for service. The staff are friendly and professional, and the service was punctual and expedient! More

by lorarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 26, 2024 -

Swickard Honda responded

We're delighted to hear you had a great experience with our friendly and professional team at Swickard Honda. Thanks for the kind words!

August 24, 2024

Zach was excellent, patient, and extremely helpful. He went above and beyond to help me with my car purchase. More

by filmsuitmaggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Potts
Aug 26, 2024 -

Swickard Honda responded

We're delighted to hear that Zach provided excellent service and went above and beyond during your car purchase at Swickard Honda. Thanks for sharing your positive experience!

August 23, 2024

I had a great experience at Swickard Honda. The first day I was there I worked with Allen who was very informative and helpful with finding cars I might be interested in. I found a car I decide More

by Ranndi_salzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Grimes, Allan Belle, Daniel King,
Aug 26, 2024 -

Swickard Honda responded

Ranndi, we're delighted to hear that Allen, Andrew, and Daniel made your experience at Swickard Honda so positive. Thanks for recommending us! Enjoy your new vehicle!

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