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Swickard Honda

Gladstone, OR

4.6
663 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 663 reviews

March 04, 2025

I did purchase a vehicle from swickard honda on 2/27/25. The vehicle is nice, that is why they get a couple stars. Unfortunately, they were not transparent with there pricing. Repeatedly said "no" to the no More

by hawk61487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
Mar 06, 2025 -

Swickard Honda responded

I'm sorry to hear about your experience with the pricing and warranty options. We strive for transparency in all our dealings, so it's concerning to learn that this wasn't reflected during your visit. I understand how frustrating it must be when expectations aren't met. I appreciate the feedback, it will be shared with the store management team. Your comments give us guidance and the opportunity to address these issues directly. Thank you, Terry Collins - Customer Experience Manager CustomerExperience@Swickard.com

March 03, 2025

My car has been acting up. When I went to Swickard service all I could do was explain noises and vibrations. Jada was so kind and professional. She helped me drill down to wher More

by Carol.stahlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Hawkins
Mar 03, 2025 -

Swickard Honda responded

Carol, we're delighted to hear that Jada was able to assist you with her expertise at Swickard Honda. Thank you for sharing your experience and trusting us with your car's needs!

February 28, 2025

My service agent makes sure the work is done accurately and within the time estimated for completion. I am always happy with my service experiences at Swickard Honda. More

by Jcusmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey O. Hassan Ali
Mar 03, 2025 -

Swickard Honda responded

Thank you for sharing your positive experience! We're delighted to hear that our service team at Swickard Honda consistently meets your expectations. We look forward to serving you again in the future!

February 27, 2025

Olivia Rozema at the service desk took excellent care of me and my car. My appointment made through the 800 number got screwed up, but Olivia and her supervisor sorted it out quickly. My shuttle driver turn More

by christopherjameshorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig York & Olivia Rozema, Taylor Covert, Traci Amor
Feb 28, 2025 -

Swickard Honda responded

Christopher, we're delighted to hear that Olivia and Craig made your experience at Swickard Honda a memorable one. It's great knowing our team provided such positive service despite the initial mix-up. Thanks for recommending us so highly!

February 26, 2025

Was able to get my car in last minute with no appointment scheduled. Thank you More

by Jenkssmith2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Feb 26, 2025 -

Swickard Honda responded

We appreciate the stellar review here at Swickard Honda!

February 26, 2025

Great service and explanations regarding what was needed to be done on my car and time to get it done. More

by Totoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 27, 2025 -

Swickard Honda responded

Thanks for sharing your experience with us! It's wonderful to hear you received great service and clear explanations from our team at Swickard Honda.

February 24, 2025

We LOVE Swickard Honda. Andrew has been with us for our last three car trade ins and purchases. He is straight forward, the BEST! Highly recommend. They will do their best t More

by btroxel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Grimes
Feb 24, 2025 -

Swickard Honda responded

Thank you for the glowing review! We're delighted to hear that Andrew has consistently provided excellent service during your visits at Swickard Honda. We appreciate your recommendation and look forward to assisting with any future car needs! Enjoy the road in your new vehicle, and thanks for being part of the Swickard family!

February 21, 2025

Service dept. is always exceptional. Whatever I bring my car in for, maintenance check, oil change, recall, etc., they've always been good at scheduling and done g More

by 2019Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey O. Hassen Ali, 5/5 stars, amazing person
Feb 21, 2025 -

Swickard Honda responded

Thank you for sharing your positive experience with our service department at Swickard Honda! We're delighted to know that our team consistently provides exceptional service and a friendly atmosphere. We appreciate your trust in us for all your car's needs!

February 20, 2025

Once again I received exceptional service from Swickard Honda. I had a warning light that came on and I came in to have it looked at. Jada got my car right in and the staff quickly diagnosed and fixed the More

by Lkranz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Feb 20, 2025 -

Swickard Honda responded

We're delighted to hear that Jada and the Swickard Honda team provided you with exceptional service once again. Thank you for sharing your experience, and we look forward to assisting you in the future!

February 20, 2025

Had a good experience with Swickard. My rep was Andrew Grimes and he was very helpful and fun character. Will definitely recommend Swickard to others. More

by jmachus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Grimes
Feb 20, 2025 -

Swickard Honda responded

We're delighted to hear that Andrew made your experience enjoyable at Swickard Honda. Thank you for recommending us!

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