Swickard Honda

We visited Swickard after making an appointment through the Costco Auto buying program, we supplied the Vin# and Stock # at that time so that they would/could be prepared with the Costco Price Sheet that i the Costco Auto buying program, we supplied the Vin# and Stock # at that time so that they would/could be prepared with the Costco Price Sheet that is normally provided with Lowest Advertised sell price and any dealer add ons for a net cost except for Tax,license and doc fees. They didn’t supply that until we finally demanded it. Then they filled out the form with the total and said there would be another 957.00 for paint protection , “this was a preowned car” and they hadn’t included it on the sheet because the computer wouldn’t let them and didn,t want to write in in and mess up the total. In short “Cheating the system” and was told there is fine print on the website that allows them to charge for anything they want. We were treated like idiots by the finance guy for not buying the extended warranty And told them instead of 5 years on the paint protection we only got 1 year because we didn,t pay the full price for it. We really thought by using the Costco program they would act more professionally But got the same old false advertising, deceptive pricing that has always been the mainstay of disreputable Dealers. I would caution anyone shopping for a Honda to read the negative reviews on this Dealer. More

I'm really pleased with the service I received there and love that they don't push other recommended services but do give a printout at what services that will be needed soon would cost. love that they don't push other recommended services but do give a printout at what services that will be needed soon would cost. More

Jada was great. Friendly and helpful. Service was done timely, car was washed and everything was great. Friendly and helpful. Service was done timely, car was washed and everything was great. More

Claire, Sevice Advsior was super! She listened and understood what I was telling her when I spoke. She was not pushy but explained to me items on my 98 Accord that need to be repaired She listened and understood what I was telling her when I spoke. She was not pushy but explained to me items on my 98 Accord that need to be repaired or replaced in a way that I could understand. I have a 26 year old Honda which still runs great however does have it sqeeks and things that no longer work. I still love the car and have owned it since it was new and am not ready to give up on it. I will certainly be back to tp have additional work done when I have the money. Great job Claire More

Very helpful and understanding, experience was very good. It took less then what we were expecting It took less then what we were expecting More

Tina was efficient and helpful in the processing of the service for my CRV. Effortless. service for my CRV. Effortless. More

Kasey always goes above and beyond to make my experience exceptional and provides excellent customer service. exceptional and provides excellent customer service. More

Dealer personnel are all friendly, professional and knowledgeable. Salesman Andrew Grimes is especially helpful and knowledgeable. knowledgeable. Salesman Andrew Grimes is especially helpful and knowledgeable. More

Jada was very nice and communicative through the entire experience. She was patient with my messy schedule. They did the work they said they’d do and didn’t pressure me into doing a bunch of other things experience. She was patient with my messy schedule. They did the work they said they’d do and didn’t pressure me into doing a bunch of other things even though the car needed it More

I recently had the pleasure of working with Andrew Grimes, and I can’t speak highly enough about my experience. From start to finish, Andrew made the entire process smooth and enjoyable. Andrew was Grimes, and I can’t speak highly enough about my experience. From start to finish, Andrew made the entire process smooth and enjoyable. Andrew was incredibly attentive and knowledgeable. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His friendly demeanor made me feel comfortable and valued as a customer. His expertise was evident and he provided thorough insights, helping me to make an informed decision that best suited my needs. He was very transparent regarding pricing and financing, and clearly laid out all the costs and options, ensuring there were no surprises along the way. This level of honesty built my trust in both him and the dealership. After my purchase, Andrew continued to provide support, answering all my questions and making sure I was comfortable with my new car. It’s clear that he genuinely cares about his customers even after the sale is completed. I left the dealership feeling confident in my choice and excited about my new car. I highly recommend Andrew to anyone looking for a new vehicle. More