Swickard Honda
Gladstone, OR
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Service I bought my 2017 CRV from the dealership and had 2 years of oils changed on them...well my free oil changes are over and needless to say I will always I bought my 2017 CRV from the dealership and had 2 years of oils changed on them...well my free oil changes are over and needless to say I will always bring my car in for service here. Very convenient, easy to work with and great staff! More
The Extra Mile...literally even Brian, Beau, and Joe...what can I say? These guys truly made me cry. My most difficult situation became their reason to be an awesome team on my behal Brian, Beau, and Joe...what can I say? These guys truly made me cry. My most difficult situation became their reason to be an awesome team on my behalf. They shine like gold in my eyes. From creative financing, to extended warranties, to electric bills, and three dead cars needing to be gone...and then a ride home (the extra mile), and the elusive promise of a Filet Mignon dinner at Tad's. I Love You Guys! Thanks for an excellent experience! You ROCK!!! More
Simple service Made on appointment online via the website last week for an oil/filter change and rotate tires. My appointment was at 12:00. Figured since it appear Made on appointment online via the website last week for an oil/filter change and rotate tires. My appointment was at 12:00. Figured since it appeared to be a relatively show day my service might take an hour or so. At 1:00 I went to the service area, could see my car was done but no service advisors around to ask. At 1:30 finally flagged someone down and told them I'd like to pay and leave - the guy I was working with was still nowhere to be found - maybe at lunch?? Kind of poor service to leave - I did let them know I would be waiting for the car in the dealership so they knew I was around. If this was the 1st time maybe I wouldn't say anything but same thing happened last time I came in for oil change. More
2 hrs to change oil? Made appt for 8:30 and 2 hrs later had to ask where my car was? Service rep said they were just doing the paperwork and it took 10 more minutes to com Made appt for 8:30 and 2 hrs later had to ask where my car was? Service rep said they were just doing the paperwork and it took 10 more minutes to complete paperwork More
Makes you feel special Engine light illuminated. Thorough check. Resolved light issue and found another major concern. Took care of that problem in a day and gave me a $100 Engine light illuminated. Thorough check. Resolved light issue and found another major concern. Took care of that problem in a day and gave me a $100 coupon to help with payment. More
Almost great I went in for an airbag recall servce. Everyone was very friendly. I was in and out quickly with a complementary loaner car. The only negative was the I went in for an airbag recall servce. Everyone was very friendly. I was in and out quickly with a complementary loaner car. The only negative was they failed to wash the outside of the car, which they volunteered to do during the check in process. More
Oil Change Matt who helped was polite courteous and knowledgeable. The service was so fast I didn’t make it home before I got a call to come back and pick up the Matt who helped was polite courteous and knowledgeable. The service was so fast I didn’t make it home before I got a call to come back and pick up the car. Thank you More
Service Review from 8/21/19 Monica Bufton always provides professional and friendly service. She is very helpful and attentive to what needs to be done for servicing my vehicle; Monica Bufton always provides professional and friendly service. She is very helpful and attentive to what needs to be done for servicing my vehicle; explains items thoroughly. More
New happy owner Great customer service and they met my necessities. They worked with my price range that I had in mind and that was a big help for me. Great customer service and they met my necessities. They worked with my price range that I had in mind and that was a big help for me. More
Fair and Friendly - Great to Work With! This was absolutely the best car buying experience we've ever had! Soriah and Alex were friendly, fair, and knowledgeable and made the entire promise This was absolutely the best car buying experience we've ever had! Soriah and Alex were friendly, fair, and knowledgeable and made the entire promise relatively painless. They are both highly recommended! More