Swickard Honda

Service Visit I paid a visit to the Service Dept. for a Recall (airbag). I arrived on time and was told the scheduler notes I was”dropping off” my car. I was planni I paid a visit to the Service Dept. for a Recall (airbag). I arrived on time and was told the scheduler notes I was”dropping off” my car. I was planning to wait. A drop off takes 3 hours; wait schedule for 1 hour. I had budgeted only an hour, so I opted to return a couple of days later. The “1 hour wait” visit took 2 hours, but I was prepared by having brought in my work laptop. The waiting area is comfortable and complete with TV and WiFi. Service was great. I like that a full safety check is done and a written report given. They wash and vac your auto too. I recommend. More

Excellent personal care Our service was managed by Monica Bufton in such a kind manner. Thorough, meticulous, and kind. We'll be glad to come back again with other vehicles. Our service was managed by Monica Bufton in such a kind manner. Thorough, meticulous, and kind. We'll be glad to come back again with other vehicles. More

Nicest people… Poor service from the Tech side. Was immediately impressed with the exceptional friendliness of the sign-in service staff. Once I left the dealership the communication with my servic Was immediately impressed with the exceptional friendliness of the sign-in service staff. Once I left the dealership the communication with my service person became very spotty and did not happen in the timeframe I was told. Turned out I had to leave my car overnight - the story was that the tech was pulled off my job to do another more important job. When I picked up the car and received the service sheet, I was at first impressed but then realize the checkmarks said my windshield wiper washer fluid was full… But it wasn’t - it was empty. Makes me wonder how I can trust the rest of the information if the tech didn’t really do the job well. Two stars and a recommendation because the staff was so nice upfront but minus 3 stars because I have little confidence in the service tech oversight. More

Great experience with George Safadi George Safari was amazing to work with, not pushy and was not harassing me to come in to get a car. Had to wait a week and a half to get my pay out ch George Safari was amazing to work with, not pushy and was not harassing me to come in to get a car. Had to wait a week and a half to get my pay out check from my old vehicle from the day I test drove with him! He was very knowledgeable with the car I bought and helped me set up a few thing with my car. I got the best price on line and did the pre approval so by time a came in George had everything ready to go, fast and easy! More

Great service We have had excellent service from when we bought our car to routine check ups. The staff is very friendly and helpful. They go above and beyond. We have had excellent service from when we bought our car to routine check ups. The staff is very friendly and helpful. They go above and beyond. More

Friendly and easy to work with Every person we met during the lease process was friendly and professional. Definitely the best car buying experience I've ever had. I'll be back! Every person we met during the lease process was friendly and professional. Definitely the best car buying experience I've ever had. I'll be back! More

Quick and easy Honda Swickard delivered everything they promised and a bit more, in the time frame that was set. We appreciate the support and mechanics good work. Honda Swickard delivered everything they promised and a bit more, in the time frame that was set. We appreciate the support and mechanics good work. More

Deceptive financial Our sales guy was great. The financing seemed good at first..... not so. We had said NO to all extra extended warranties and, a new one for me, thef Our sales guy was great. The financing seemed good at first..... not so. We had said NO to all extra extended warranties and, a new one for me, theft protection for $399. I said no, then by some miracle they found a lower interest rate....thanks, and next thing I knew the theft protection was back on the table. He said, I was basically getting the protection free because of the lower interest rate..... I should not have been so slow to figure this out. By the next morning, I woke up realizing I was still giving the dealership $399 for something I did not want. Now they told me it was non-refundable.... a whole 10 hours later. I asked to be contact by email from management. No contact. I tried to contact two other managers, including the CEO. It has been almost a week and still have not received an email from management. "Buyer beware" if you decide to take the low ball price from Swickard. More

Beau Thomas is Amazing Beau, is truly a pleasure to work with. He is so helpful and never pushy and his customer service is top notch. Even after I purchased my car he’s gon Beau, is truly a pleasure to work with. He is so helpful and never pushy and his customer service is top notch. Even after I purchased my car he’s gone above in beyond in helping schedule appointments for oil changes and routine lease maintenance. He doesn’t stop helping after the sale he will be my car guys for as long as he stays in the car business. More

Fantastic We had a fantastic experience at swickard. They took such good care of my family and made just the overall experience such a positive experience. I wo We had a fantastic experience at swickard. They took such good care of my family and made just the overall experience such a positive experience. I would highly recommend swickard. Soriah and josh made this process just simple and easy. I never felt pressured one bit. More