Swickard Honda

Very bad attitude from service advisor Melissa Kumm and It was very unwelcoming attitude from service advisor Mrs: Melissa Kumm and unneeded service and repair was advised like transmission fluid flush wh It was very unwelcoming attitude from service advisor Mrs: Melissa Kumm and unneeded service and repair was advised like transmission fluid flush which I had them flush it about last two years ago(should of checked their record) and cabin air filter which I had it replaced three months ago. To my opinion that’s steeling and un-honest customer service. Their technician don’t even check before up sale a service. They try to sell unneeded repair and service.. More

Everything was fine. There were no surprises and repairs were done as requested. I would go back. There was no pressure to have more work done on my car. were done as requested. I would go back. There was no pressure to have more work done on my car. More

Recall air bag fix Mellissa was able to squeeze me in on the busy schedule as I was going out of town. Everything was perfect! Told about two hours and I was out in two Mellissa was able to squeeze me in on the busy schedule as I was going out of town. Everything was perfect! Told about two hours and I was out in two hours More

I just leased a new HRV from Swickard Honda. Great experience, The salesman was really good (Chris Stratham). Very patient and helpful. Momo was also very good. They explained everything very well. Ev experience, The salesman was really good (Chris Stratham). Very patient and helpful. Momo was also very good. They explained everything very well. Everyone was very nice. Beautiful dealership. More

My experience was excellent with customer service, informati My experience with the dealership, and its employees was an excellent one. They were attentive, courteous, intelligent, and professional. I was very My experience with the dealership, and its employees was an excellent one. They were attentive, courteous, intelligent, and professional. I was very impressed, I was never pressured in anyway. More

Good Service Easy to Work With Easy going assistance, knowledgeable staff, and easy to work with salesman. I worked with Chris Stratman and he made the process feel comfortable and Easy going assistance, knowledgeable staff, and easy to work with salesman. I worked with Chris Stratman and he made the process feel comfortable and smooth. More

They all were amazing !!! They all were great,amazing and went way above and beyond for me. I can't thank them enough.... I would recommend anyone to them. They all were great,amazing and went way above and beyond for me. I can't thank them enough.... I would recommend anyone to them. More

Routine Maintenance Overall, the service was great. Kayla was very pleasant and professional. My car was ready well within the timeframe that she indicated. I appreciated Overall, the service was great. Kayla was very pleasant and professional. My car was ready well within the timeframe that she indicated. I appreciated having it vacuumed and washed - a nice treat! The only reason that I didn’t give a 5 overall rating was that the person I spoke with to set up the appointment gave me incorrect information. I was told that all a code 13a meant was an oil change, so I planned my time (and budget) accordingly. Upon arrival, it turned out that it also meant I needed the transmission serviced. Not a problem, it’s just not what I was told. Kayla handled the situation very well. More

Great experience We love this dealership we always buy our cars here.. we love dealing with Andrew he is so informative and very honest and all around super great sale We love this dealership we always buy our cars here.. we love dealing with Andrew he is so informative and very honest and all around super great salesman and very helpful..And Joe in financing was really great and patient in answering all our questions about leasing our car.. More

Airbag recall I had made an appt. because of an airbag recall notice. Swickard’s Service Dept. took excellent of my Honda CR-V and me; even shuttling me back & fort I had made an appt. because of an airbag recall notice. Swickard’s Service Dept. took excellent of my Honda CR-V and me; even shuttling me back & forth from my house. That’s customer care I appreciate! More