Swickard Honda

Very pleasant interaction today in the service department of Swickard Honda. I've had experiences in the past of very pushy, like "if you don't do this service on your car you could crash and die" but today of Swickard Honda. I've had experiences in the past of very pushy, like "if you don't do this service on your car you could crash and die" but today was a pleasant conversation. I'll be back in about a month when I have more funds to fix what needs to be. More

Fast friendly serviceQuote and end price was the Fast friendly service Quote and end price was the same Clean environment This review requires me to use twenty five words- I am getting close... Fast friendly service Quote and end price was the same Clean environment This review requires me to use twenty five words- I am getting close...... More

Jonathan was very helpful throughout the process and the financial manager Mo helped me get through the process of a first time car buyer easy. financial manager Mo helped me get through the process of a first time car buyer easy. More

This dealer is really very good service quality and price the personal is very friendly for sure I will recommend this dealer to my friends the personal is very friendly for sure I will recommend this dealer to my friends More

Excellent service snd Mark Doublin is an excellent employee an great team you have Thanks so much will of course be my main Place to have my Honda serviced , Jean Keller employee an great team you have Thanks so much will of course be my main Place to have my Honda serviced , Jean Keller More

Kaila was beyond wonderful! The facilities were clean and safe. My needs were met at every turn. Super nice folks. No pressure. It can't often be sid but I loved my experience with the finance department. safe. My needs were met at every turn. Super nice folks. No pressure. It can't often be sid but I loved my experience with the finance department. More

I'm not a person who purchases vehicles every few years. I have kept my cars for 8-10 years. So finding a place to purchase a car is a very hard thing to do.    I'm a registered nurse working two different I have kept my cars for 8-10 years. So finding a place to purchase a car is a very hard thing to do.    I'm a registered nurse working two different jobs, I work hard for my money.  I  had gone to Swickard because one of their employees recommended them. Your employee confirmed Honda would give me a great value and be treated like a family.   But the outcome was not that, on 9/15, I went to see a Honda CRV with high mileage, it was beautiful. I went ahead and started the financial nightmare, during the price negotiation process, I had only two requests to keep my original plates and tags, since they were still valid till 4/22, and a low interest rate (1.99%) which was being advertised.  The financial manager told me this would be corrected later once all the paperwork was reviewed. Several hours later, I was told Honda financial was giving me the best rate, which again he stated this will be corrected in a few days.  I trusted him and Honda's employee So I left feeling a bit odd about the rate in my newer car.  A few weeks later, I was asked to stop to resign the financial contract, and asked again about the rate and was told this will be corrected.     So I took time out of my nursing schedule to resign the contract.  So 45 days later, I received new tags and my interest rate was 4.79%.  My credit rating is good to great, so this interest rate was not good.  I tried reaching the financial manager, and of course he no longer works there.  Then I was told to contact another financial manager, which I did.. He had nothing to say or offered any assistance other than to find another finance company to get a lower rate, they can no longer help me.  He offered to give me two free oil change services, which was already included.  Proving this manager did not review my contact or 'their' internal notes on each contract. He had nothing to offer or say once I corrected him about this.  So I proceeded to find another finance company, Clackamas Credit Union, who offered a lower rate and great over the phone service.  I still had to spend a day refinancing my Honda loan. Even now, I cant believe Honda can't offer to waive the maintenance contract, to at least make sure the vehicle continues to work at peak performance. More