Swickard Honda

The Extra Mile...literally even Brian, Beau, and Joe...what can I say? These guys truly made me cry. My most difficult situation became their reason to be an awesome team on my behal Brian, Beau, and Joe...what can I say? These guys truly made me cry. My most difficult situation became their reason to be an awesome team on my behalf. They shine like gold in my eyes. From creative financing, to extended warranties, to electric bills, and three dead cars needing to be gone...and then a ride home (the extra mile), and the elusive promise of a Filet Mignon dinner at Tad's. I Love You Guys! Thanks for an excellent experience! You ROCK!!! More

Simple service Made on appointment online via the website last week for an oil/filter change and rotate tires. My appointment was at 12:00. Figured since it appear Made on appointment online via the website last week for an oil/filter change and rotate tires. My appointment was at 12:00. Figured since it appeared to be a relatively show day my service might take an hour or so. At 1:00 I went to the service area, could see my car was done but no service advisors around to ask. At 1:30 finally flagged someone down and told them I'd like to pay and leave - the guy I was working with was still nowhere to be found - maybe at lunch?? Kind of poor service to leave - I did let them know I would be waiting for the car in the dealership so they knew I was around. If this was the 1st time maybe I wouldn't say anything but same thing happened last time I came in for oil change. More

2 hrs to change oil? Made appt for 8:30 and 2 hrs later had to ask where my car was? Service rep said they were just doing the paperwork and it took 10 more minutes to com Made appt for 8:30 and 2 hrs later had to ask where my car was? Service rep said they were just doing the paperwork and it took 10 more minutes to complete paperwork More

Makes you feel special Engine light illuminated. Thorough check. Resolved light issue and found another major concern. Took care of that problem in a day and gave me a $100 Engine light illuminated. Thorough check. Resolved light issue and found another major concern. Took care of that problem in a day and gave me a $100 coupon to help with payment. More

Almost great I went in for an airbag recall servce. Everyone was very friendly. I was in and out quickly with a complementary loaner car. The only negative was the I went in for an airbag recall servce. Everyone was very friendly. I was in and out quickly with a complementary loaner car. The only negative was they failed to wash the outside of the car, which they volunteered to do during the check in process. More

Oil Change Matt who helped was polite courteous and knowledgeable. The service was so fast I didn’t make it home before I got a call to come back and pick up the Matt who helped was polite courteous and knowledgeable. The service was so fast I didn’t make it home before I got a call to come back and pick up the car. Thank you More

Service Review from 8/21/19 Monica Bufton always provides professional and friendly service. She is very helpful and attentive to what needs to be done for servicing my vehicle; Monica Bufton always provides professional and friendly service. She is very helpful and attentive to what needs to be done for servicing my vehicle; explains items thoroughly. More

New happy owner Great customer service and they met my necessities. They worked with my price range that I had in mind and that was a big help for me. Great customer service and they met my necessities. They worked with my price range that I had in mind and that was a big help for me. More

Amazing Customer Experience I was so impressed with my experience at Swickard. I emailed in the day before about the certified Honda I was interested in and was replied to very q I was so impressed with my experience at Swickard. I emailed in the day before about the certified Honda I was interested in and was replied to very quickly when I had some questions. Shawn was helping me out and he was super friendly and helpful. He even came in on his day off when I wanted to come check the car out the next day and had it all ready for me when I arrived. He and Momo helped me with all the paperwork and got me in and out in a very timely manner! I drove my new (to me) car home that same night and was more than pleased with my purchase! Everyone at the dealership was so sweet and nobody was pushing me to make any decisions. Shawn even helped me with connecting my phone before I left and showed me some other features to be aware of. It was great. A+ teamwork and service here, I left a very happy customer. :) More

Fair and Friendly - Great to Work With! This was absolutely the best car buying experience we've ever had! Soriah and Alex were friendly, fair, and knowledgeable and made the entire promise This was absolutely the best car buying experience we've ever had! Soriah and Alex were friendly, fair, and knowledgeable and made the entire promise relatively painless. They are both highly recommended! More