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Swickard Honda

Gladstone, OR

4.3
395 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 395 reviews

November 26, 2019

So far...So, so, good!There service department has been So far...So, so, good! There service department has been great! Everyone there is friendly and quick to ask if you’ve been helped and a smile never More

by Trouble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica service department , Quincy Mugg
Nov 27, 2019 -

Swickard Honda responded

Hi there, thanks for the review! We hope to see you back here soon!

November 22, 2019

Great Professional Customer Service Anthony our Sales Person was GREAT. He handle the purchase of our vehicle very Professionally, it was a pleasure to do business with him. He answere More

by earlkirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Nov 26, 2019 -

Swickard Honda responded

Hi there, thank you for the great review! We all appreciate it!

November 15, 2019

Brian, Brad, and Moe were professional and great to work with. It took a lot of effort on their part to find and deliver my truck and It was an over all very good purchasing experience for me. More

by Rlh
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Nov 16, 2019 -

Swickard Honda responded

Thank you for the review! Welcome to the Swickard Honda family. We hope to see you back here soon!

November 15, 2019

Monica's customer service is superb. She was very helpful even when I had to change my appointment to a later time in the day. She was very accommodating. More

by SP
Recommend Dealer
Yes
Employees Worked With
Monica , Quincy Mugg
Nov 16, 2019 -

Swickard Honda responded

Thank you for the kind review! We appreciate it! Have a great weekend.

November 08, 2019

Fantastic people to deal with. Andrew Grimes was a very professional salesman. He was informative, helpful, and the most pleasant car salesman I have ever dealt with in the 58 years More

by John
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Momo Dem
Nov 12, 2019 -

Swickard Honda responded

John, thank you for the review! Welcome to the Swickard Honda Family!

November 03, 2019

1st time VERY BAD EXPERIENCE! I live in Colorado, saw an add for a GMC TERRAIN. Notified them of interest. Tried to fly out there but due the inclement weather was not able to. I n More

by Back1lastime
Recommend Dealer
No
Employees Worked With
Also dealt with Dillon, Quincy Mugg
Nov 08, 2019 -

Swickard Honda responded

Edwin, sorry that we weren't able to earn your business. We worked with you every step of the way, but unfortunately the vehicle sold. When trying to purchase a vehicle out of state, this comes with a time restraint. If you would like to discuss this further please feel free to reach out directly. 503-722-5000 ext: 4037.

November 02, 2019

Will not be a return customer. One of the worst buying experiences ever, and on my birthday no less. I came in with preapproval and they still ran my credit. Norman Phillips who also goes by a different n More

by Swickardshysters
Recommend Dealer
No
Employees Worked With
Norman Phillips
Nov 06, 2019 -

Swickard Honda responded

HI there, sorry to hear that you didn't have a satisfactory experience. Here at Swickard Honda we take customer service very seriously! If you would like to discuss this further with our finance department please let reach out directly.

Nov 06, 2019 -

Swickard Honda responded

HI there, sorry to hear that you didn't have a satisfactory experience. Here at Swickard Honda we take customer service very seriously! If you would like to discuss this further with our finance department please let reach out directly.

October 25, 2019

Timely and on price! They were ready for me and were done when they said they would at the price quoted. Coffee was great. Nice waiting area. Clean restrooms. More

by DP
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Oct 25, 2019 -

Swickard Honda responded

Hi there, thank you for the review! Have a great week.

October 12, 2019

Very bad attitude from service advisor Melissa Kumm and It was very unwelcoming attitude from service advisor Mrs: Melissa Kumm and unneeded service and repair was advised like transmission fluid flush wh More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa Kumm
Oct 15, 2019 -

Swickard Honda responded

Ray, I am sorry to hear this. Melissa is one of our best service advisers. Let me get with her to see what happened here. Again we are sorry to hear this, we will get to the bottom of this. If you would like to discuss this further please don't hesitate to reach out to me directly. 503-722-5000 Ext: 4044.

October 10, 2019

Everything was fine. There were no surprises and repairs were done as requested. I would go back. There was no pressure to have more work done on my car. More

by Marjorie
Recommend Dealer
Yes
Employees Worked With
Quincy Mugg
Oct 12, 2019 -

Swickard Honda responded

Hi there, thanks for the great review! We appreciate it, have a great day!

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