Swickard Honda

Fantastic service department, very prompt and personal greeting when I arrived for first time service at this dealership. Service advisor Tina Albright explained details of service in detail. greeting when I arrived for first time service at this dealership. Service advisor Tina Albright explained details of service in detail. More

I have used this Service Center for years with my Hondas. The staff is usually very responsive and helpful. Evan Guilford was informative and respectful. He answered my questions in a very timely manner. The staff is usually very responsive and helpful. Evan Guilford was informative and respectful. He answered my questions in a very timely manner. The accommodations for customers who have to wait an hour or so, are quite comfortable. There seems to be a high turnover of staff but maybe that’s typical of the industry. A few times I have needed a ride home and back, when my car required several hours of work. I appreciate Swickard’s help with that transportation; its one of the reasons I keep coming back! More

Staff was helpful, professional, knowledgeable and friendly. In addition, they offered to answer any questions I might have after their departure. Impressive indeed. friendly. In addition, they offered to answer any questions I might have after their departure. Impressive indeed. More

It was overall I had a great experience, and never felt experience pressure to buy the experience of the fact that the new CRVs sell quickly, besides that Sean Day and Jeff, I apologize I forget his last n experience pressure to buy the experience of the fact that the new CRVs sell quickly, besides that Sean Day and Jeff, I apologize I forget his last name Were very good, and the information from the moment called about inventory to driving off the lot. The only thing they were pushy about was the warranty when I said I could get it cheaper from an authorized online seller. They said it wasn't legal when in fact it is (see succacci Handa, it's about 1500 cheaper for the same product because they sell it at a break-even price). But they did knock down the price a bit for the warranty and didn't charge for the wheel locks and all-weather mats. The only other thing was I never saw a Costco pricing sheet which I was told by Costco id see, so I don't know if I got the true Costco price so be sure you see it and are dealing with a Costso-trained person as I don't think he was because he wasn't on the long of people Costco listed. More

Appreciate efficiency of the Service Department. Work done well, Service Reps attentive and helpful. No complaints! Work done well, Service Reps attentive and helpful. No complaints! More

It was a very good overall car buying experience! Kylee was very knowledgeable and very helpful during the whole process. I will definitely. recommend her to others who are looking for Hondas. Kylee was very knowledgeable and very helpful during the whole process. I will definitely. recommend her to others who are looking for Hondas. More

Worst experience ever. They lied with their work. They did not done tire rotation but they commented in the work sheet tire rotation done. This is 5th time I checked. Last They lied with their work. They did not done tire rotation but they commented in the work sheet tire rotation done. This is 5th time I checked. Last year I pointed out to the service manger and he promised to fix this bad behavior but they never fixed the issue and keep disguising the customer. I can not believe anything with their service works. More

Everyone is very friendly and personable. Taking time to explain details about the services(s) performed. I really have had a great experience since I purchased my car from them. Taking time to explain details about the services(s) performed. I really have had a great experience since I purchased my car from them. More

Check in for my oil change and tire rotation was done quickly when I arrived, and I elected to wait for my service to be completed. While in the waiting room, I was surprised that a lightbulb was out but quickly when I arrived, and I elected to wait for my service to be completed. While in the waiting room, I was surprised that a lightbulb was out but I elected not to have it replaced at that time. My oil change was completed within an hour, and the payment process was quick and my car was brought around for me. More

I had a great experience working with Andrew at Swickard Honda He was very knowledgeable and helpful in the purchasing process. Honda He was very knowledgeable and helpful in the purchasing process. More