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Swickard Honda

Gladstone, OR

4.6
548 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 548 reviews

February 23, 2024

My salesman Steve was helpful, friendly, and informative. I got decent trade in close to KBB and general manager was reasonable and transparent with costcoauto pricing. Overall, it was a great buying experie More

by nwcharley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve in sales
Feb 23, 2024 -

Swickard Honda responded

Thanks for sharing your experience with Steve and our team at Swickard Honda! We're glad to know you had a great buying journey with us. Your feedback about the titling department is noted - we always aim to improve every aspect of our service. If there's anything else you can share here, please let us know. Enjoy the road in your new car and welcome to the Swickard family!

February 15, 2024

The work team is friendly, attentive, helpful, and respectful. I want to highlight Santiago's professionalism and excellent treatment in the Commercial Department, which is greatly appreciated and des More

by Carlos Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Carrillo
Feb 15, 2024 -

Swickard Honda responded

Carlos, we're delighted to know that Santiago and our team at Swickard Honda made your car-buying experience enjoyable. Your kind words are greatly appreciated - here's to happy miles ahead in your new vehicle!

October 14, 2023

Bought a car from them, during the test drive we saw that the sunroof didn’t open and was jammed, we said well we like it but this needs to be fixed. The sales woman said that they would take care of it. Onc More

by Irierollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Oct 20, 2023 -

Swickard Honda responded

Irie, we're so sorry to hear about your experience. It's important that our customers feel heard and valued during their purchase process, and it seems there was a mix-up here. Before you decided to buy, our team made sure you were aware of the sunroof issue and informed you that we would be unable to fix it. Furthermore, our General Manager has reached out personally and left a voicemail to discuss this matter further. Please consider contacting us when you have a moment. Thank you, Leadership Team - customerexperience@swickard.com

October 13, 2023

Beware over priced check your prices. Over 2600. On top value. And refuse to negotiate. I just want innocent people to not be taken advantage of in these hard times. Look up values of car More

by Msbling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Covert, Traci Amor
Oct 17, 2023 -

Swickard Honda responded

We're sorry to read about your experience. We strive for transparency in our pricing and we never intend to take advantage of anyone. Your feedback is important and we'd like the opportunity to discuss this with you further if you're willing. Please reach out at your earliest convenience. Thank you, Leadership Team - customerexperience@swickard.com

September 14, 2023

I negotiated all weekend with someone for a Pilot. I went in to purchase and it was a FWD pilot, even tho they knew I wanted an AWL. They did nothing to rectify the situation, just a sorry we don’t More

by JDEl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Doug
August 17, 2023

Very sneaky. Please try and get private financing. Do not rely on their salespeople. They use stalling tactics to get you to the point where you will sign just to More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Covert, Traci Amor
August 15, 2023

We made an appointment to get a recall fixed. Drove 2cars 16 miles just to be told they were over booked & couldn’t get to our car today, so had to make another appointment. Very unprofessional. More

by Jerry
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 05, 2023 -

Swickard Honda responded

We apologize for this and can assure you it will never happen again. We appreciate you and thank you for choosing us for your vehicle needs.

July 29, 2023

Mark is an excellent salesman who goes the extra mile to seal the deal... he was Patient with my questions during the test drive and was gracious enough to deliver the car to my door step More

by Abhishek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Manzo
June 11, 2023

They were very helpful in helping us find the car that we ended up with and would recommend Sean Dayw More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Day
June 10, 2023

Andrew was professional throughout my time at the dealership. He answered all of my questions while making me feel comfortable. I would definitely recommend him to any buyer More

by pamccarthy03
Recommend Dealer
Yes
Employees Worked With
Andrew
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