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Swickard Honda

Gladstone, OR

4.5
548 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 548 reviews

April 26, 2024

Outstanding service and attention to detail! Angel was excellent at communicating with me throughout the whole process! More

by pinehollow97267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 29, 2024 -

Swickard Honda responded

We're so glad to know that Angel provided outstanding service and kept you informed throughout your experience at Swickard Honda. Thanks for sharing this positive feedback!

April 25, 2024

On 2 récent occasions, I’ve tried to call Swickard service center in Gladstone OR. Even though they list a 503 area code, the calls go through a central call center instead. Because of the importance More

by Nwfolks2
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Apr 26, 2024 -

Swickard Honda responded

I'm sorry to read about the communication issues you've experienced. We want our customers to feel confident in the service we provide, so it's disappointing that we haven't lived up to those expectations. I want to arrange for someone who can help to get in touch with you. Please send your full name and best contact number to the email listed below and I'll make sure that we follow up. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

Apr 26, 2024 -

Nwfolks2 responded

Terry-thank you for your response. We contacted Safelite and our windshield has been replaced.

Apr 29, 2024 -

Swickard Honda responded

We are thrilled that the issue has been resolved! Thank you for the update. Please let me know if there is anything else we can do for you in the future! Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

April 19, 2024

The service department is quick and efficient. The service reps listen and follow through with obtaining answers and take care of customer requests. More

by Sharon Gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 21, 2024 -

Swickard Honda responded

Sharon, we're glad to know our service department at Swickard Honda met your expectations! We always aim for efficiency and great customer care. Thanks for the positive feedback!

April 18, 2024

Service department is responsive and courteous and repairs are made in a timely manner consistently . More

by Ranberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 18, 2024 -

Swickard Honda responded

Ranberg, we're glad to know you've had consistent and timely service at Swickard Honda. Thanks for the positive feedback!

April 17, 2024

I was very happy with the service. I expect to return when I need future service. More

by Jimbofleming1949
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Albright
Apr 17, 2024 -

Swickard Honda responded

We are honored to receive your support. Thanks for this positive review of your service experience! - Swickard Honda Team

April 16, 2024

Andrew is a wonderful salesperson and the service people are very nice and helpful. I never feel like they're pushing me to get extra maintenance done. More

by jillspitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Apr 16, 2024 -

Swickard Honda responded

Jill, it's great to know that Andrew and our service team at Swickard Honda have been able to provide you with a comfortable experience. We appreciate your feedback!

April 14, 2024

Always good service. Jonas is awesome. Very thorough and patient in explaining things. The other employees are also friendly. I would like to suggest that the chair More

by Bobharrietmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with Jonas Jimenez.
Apr 15, 2024 -

Swickard Honda responded

We appreciate your feedback and are glad to know that Jonas provided you with excellent service at Swickard Honda. We'll also take note of your suggestion about the chairs in our waiting area - we want all customers to be comfortable during their visit!

April 13, 2024

Clean, friendly satisfying job results I’ll be back for any other problem that arise More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Albright
Apr 15, 2024 -

Swickard Honda responded

Teddy - Your feedback is much appreciated! Thank you for supporting Swickard Honda. We are here to help with any future service needs.

April 11, 2024

Great service! Highly recommend Angel! Definitely will be back. Five star service. Great communication, prompt service. More

by lauradholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 11, 2024 -

Swickard Honda responded

Laura, we're so glad to know you had a five-star experience with Angel at Swickard Honda! We appreciate your recommendation and look forward to seeing you again. Safe travels until then!

April 09, 2024

Angel was helpful and efficient in explaining my car work orders. He gave prices on estimates to be done in future. More

by belle_tang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Figueroa, Traci Amor
Apr 09, 2024 -

Swickard Honda responded

We're glad to know that Angel was able to assist you effectively at Swickard Honda! We always aim for transparency, especially when it comes to future estimates. Thanks for the review!

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