Back

Swickard Honda

Gladstone, OR

4.6
662 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

Directions

By Type

Showing 662 reviews

August 27, 2024

Claire was very helpful and gave me a courtesy ride home while they worked on my Honda. Claire called me with updates, and they had my car ready the same day. Excellent service. More

by rgrina10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claire
Aug 28, 2024 -

Swickard Honda responded

We're delighted to hear that Claire provided excellent service and kept you updated throughout the process at Swickard Honda. Thanks for sharing your positive experience!

August 27, 2024

Service department clerk Kasey was very condescending when I asked questions. I eas taken back by it. More

by HondaParent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Covert, Traci Amor
Aug 27, 2024 -

Swickard Honda responded

We apologize for your experience with our service department. It's important to us that all customers feel respected and valued, so while your feedback is appreciated, it is concerning. Your comments will be relayed to the Service management team, and this issue will be dealt with internally. So that we can gain a better insight into your experience, please contact me at the email address below with your full name and contact number. Also, when you contact me, please reference the name "Honda Parent" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 26, 2024

I had a great experience when taking my car in for service. The staff are friendly and professional, and the service was punctual and expedient! More

by lorarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 26, 2024 -

Swickard Honda responded

We're delighted to hear you had a great experience with our friendly and professional team at Swickard Honda. Thanks for the kind words!

August 24, 2024

Zach was excellent, patient, and extremely helpful. He went above and beyond to help me with my car purchase. More

by filmsuitmaggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Potts
Aug 26, 2024 -

Swickard Honda responded

We're delighted to hear that Zach provided excellent service and went above and beyond during your car purchase at Swickard Honda. Thanks for sharing your positive experience!

August 23, 2024

I had a great experience at Swickard Honda. The first day I was there I worked with Allen who was very informative and helpful with finding cars I might be interested in. I found a car I decide More

by Ranndi_salzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Grimes, Allan Belle, Daniel King,
Aug 26, 2024 -

Swickard Honda responded

Ranndi, we're delighted to hear that Allen, Andrew, and Daniel made your experience at Swickard Honda so positive. Thanks for recommending us! Enjoy your new vehicle!

August 22, 2024

Good friendly, ptofessional customer service. All maintenance services done properly and within the estimated time. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claire Llane
Aug 23, 2024 -

Swickard Honda responded

David, thanks for highlighting the friendly and professional service you received at Swickard Honda. We're glad to hear everything was done efficiently!

August 21, 2024

Employee was rude and he had really bad altitude I told him I have a discount coupon and he refused to apply it I told him I’m not coming back and he ignored me I’m very disappointed of the customer serv More

by Victor vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey O. Hassan Ali
Aug 23, 2024 -

Swickard Honda responded

Victor, I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short this time. I'd like to discuss this further with you, but I cannot locate you in our database; please reach out with your best contact number so that a member of our team can get in touch with you. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 19, 2024

Everything ok , they’re very nice, happy hearing, talking for services , we are very like them . But when we done and we leave there , they don’t gift all season floor mats with Honda Pilot elite 2025 More

by huynhkiet777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian 5 stars
Aug 22, 2024 -

Swickard Honda responded

Kiet, we're glad our service at Swickard Honda has exceeded expectations, and I'm very glad to hear that we were able to get you some floor mats for your new Pilot. Happy driving! We're looking forward to serving your automotive needs for years to come!

August 17, 2024

Very good service and the service agent was very helpful and got the job done More

by mjewelry63
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 19, 2024 -

Swickard Honda responded

Thank you for your business and kind review! We hope to see you again at Swickard Honda.

August 17, 2024

I’ve experienced Swickard Honda doing their best to underpromise and over deliver. Thank you! More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 19, 2024 -

Swickard Honda responded

Here at Swickard Honda, we always value and appreciate our customers' feedback. Thank you for your kind review!

...
20
...