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Swickard Honda

Gladstone, OR

4.6
663 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 663 reviews

September 18, 2024

Avoid this dealership at all costs. Pushy salespeople, bait-and-switch tactics, and a finance department that would make loan sharks blush. Worst buying experience of my life. Not to me More

by ShanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric, Taylor Covert, Traci Amor
Sep 20, 2024 -

Swickard Honda responded

Shan, we're really sorry to hear about your experience. This feedback is very concerning and not reflective of the standards we strive for. We would like to understand more about what happened and make things right if possible. Please reach out when you can. Thank you, Leadership Team - customerexperience@swickard.com

September 18, 2024

I’m just saying that if was the only reason I would go there again More

by Vinadamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Taylor Covert, Traci Amor
Sep 19, 2024 -

Swickard Honda responded

Thank you for reviewing Swickard Honda! We hope to see you again down the road!

September 16, 2024

Great service from Tina on a confusing starter system issue. Thank you Tina, for excellent service! More

by Terry Huth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Sep 16, 2024 -

Swickard Honda responded

Terry, thank you for reviewing Tina and Swickard Honda! We appreciate your 5-star review!

September 15, 2024

Want to thank Aiden and Swickard for a great experience. Aiden worked hard to get us a great deal on the car we wanted. Thank you Aiden! More

by fhernandez5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden, Taylor Covert, Traci Amor
Sep 16, 2024 -

Swickard Honda responded

We're delighted to hear that Aiden provided you with a great car-buying experience at Swickard Honda. Thanks for trusting us with your business!

September 15, 2024

Jada was great at welcoming me, getting me situated, providing updates while I waited and helpful with explaining everything that was done for my maintenance. Great customer service! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Sep 16, 2024 -

Swickard Honda responded

Christine, we're delighted to hear that Jada provided such excellent service during your visit to Swickard Honda. Thanks for sharing your positive experience!

September 15, 2024

The staff is always friendly and knowledgeable! They provide excellent service and go above and beyond. More

by austaarndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Sep 16, 2024 -

Swickard Honda responded

We're delighted to hear that our team at Swickard Honda provided you with excellent service! Thanks for the kind words and support.

September 15, 2024

Impressed with customer service and quick turn around time. Detail of service and recommendation of other services was easy to understand. More

by akhamkhosy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Sep 16, 2024 -

Swickard Honda responded

We're delighted to hear you were impressed with our customer service and efficiency at Swickard Honda. Thanks for the kind words!

September 14, 2024

Dealership was quick, friendly, courteous, and didn’t try to upsell. I give them five stars. More

by melloke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
Sep 16, 2024 -

Swickard Honda responded

Melloke, thank you for the great review. We look forward to seeing you again at Swickard Honda!

September 13, 2024

Your service writer clearly stated the facts of what work needed to be done and how long it would take. He answered all our questions quickly and accurately. Our car was ready right on schedule More

by jmtcorrigan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armon
Sep 13, 2024 -

Swickard Honda responded

Thank you for sharing your positive experience! We're glad to hear our service writer at Swickard Honda provided clear and accurate information, and that your car was ready on time. We appreciate your feedback!

September 13, 2024

Swickard Honda is friendly and inform you how things are going during the service you are there for. If there is something else that needs attention they give you a written estimate of that work when you le More

by becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Hawkins
Sep 13, 2024 -

Swickard Honda responded

Thank you for sharing your positive experience! We're glad to hear our team at Swickard Honda kept you informed and provided clear estimates. We appreciate your feedback, Becky!

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