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Swickard Honda

Gladstone, OR

4.5
548 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 548 reviews

June 03, 2024

Love the excellent service which is quick and friendly-the environment is comfortable too! I like the free snacks More

by Gperelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Jun 04, 2024 -

Swickard Honda responded

We're delighted to hear you enjoyed the quick and friendly service at Swickard Honda! Thanks for mentioning our comfortable environment and free snacks.

June 02, 2024

All people at Swickard were friendly and competent. I appreciate Angel’s attention to detail! More

by Milwaukie girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Andrew
Jun 03, 2024 -

Swickard Honda responded

It is great to hear that Angel and the Swickard Honda team provided excellent service. Thank you for working with us!

June 02, 2024

I took my CRV into the service dept at Swickard Honda for an oil change and tire rotation. Later on (the same day), my maintenance light came on saying my oil percentage is 15%, despite having just paid for More

by Mg522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada
Jun 03, 2024 -

Swickard Honda responded

Marissa, I'm so glad to hear that the store was able to get the confusion straightened out. So sorry about the inconvenience. This was a great learning lesson for us. We'll make sure to reset the system after every oil change going forward! Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 01, 2024

Every one at dealership was helpful and happy to see us. Showroom was clean and inviting. More

by R_strege
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arman, Steven, Eric , Taylor Covert, Traci Amor
Jun 03, 2024 -

Swickard Honda responded

Thank you for taking the time to review Swickard Honda! We are glad that our team was helpful and that you enjoyed your experience.

May 31, 2024

Easy and quick buying a Passport. We had an appointment to look at a former courtesy car. Steve had it ready next to the show room. We went on a test drive and felt it was a perfec More

by Brian H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Rohrbough
Jun 01, 2024 -

Swickard Honda responded

Brian, we're delighted to hear that Steve and the team at Swickard Honda made your buying experience smooth and efficient. Enjoy your new Passport!

May 30, 2024

Representative was very attentive and helpful, including potential options for repairs other than the recall for which the vehicle was taken to the dealership. Suggestions were polite and not demanding. P More

by peterall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
May 31, 2024 -

Swickard Honda responded

We're glad to hear you had a pleasant experience with our attentive team at Swickard Honda. Thanks for sharing your feedback!

May 30, 2024

Everyone was extremely friendly! Brianna was very kind at checkout. I will be back. I am hoping to get my next car at Swickard More

by mazdago29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
May 31, 2024 -

Swickard Honda responded

We're delighted to hear that Brianna and the team at Swickard Honda made your visit enjoyable. We look forward to seeing you again for your next car!

May 30, 2024

The customer service is always great Love the complimentary snacks and coffee while waiting. The charges are a little excessive for the cabin filter and other services I recd. More

by cbonawitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 31, 2024 -

Swickard Honda responded

Thanks for the feedback! We're glad you enjoyed our customer service and complimentary snacks at Swickard Honda. We'll take your comments about pricing into consideration as we strive to improve.

May 29, 2024

Swickard Honda offered excellent customer service. They made the process quick and easy. Brian Purnell was professional and went above and beyond. I would recommend them to anyone. More

by licensing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Purnell, Taylor Covert, Traci Amor
May 29, 2024 -

Swickard Honda responded

Thank you for the glowing review! We're delighted to hear that Brian and our team at Swickard Honda provided excellent service. We appreciate your recommendation!

May 25, 2024

Stephan did an amazing job making us feel at home at Swickard Honda. He stayed late to make sure we got the right car. More

by kip.sullenger
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
May 27, 2024 -

Swickard Honda responded

We're delighted to hear Stephan made you feel at home and went the extra mile for you here at Swickard Honda. Thanks for sharing your experience!

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