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Swickard Honda

Gladstone, OR

4.5
547 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 547 reviews

August 03, 2024

Brian was knowledgeable and very helpful during the buying process! I appreciated all the options he was able to show us More

by Newcarowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Purnell
Aug 05, 2024 -

Swickard Honda responded

We're glad to hear Brian provided knowledgeable and helpful service during your purchase at Swickard Honda! Thanks for sharing your positive experience with us. Enjoy the new car!

August 03, 2024

Great service. Thanks for being so helpful. I did not have to wait long for the oil change. More

by Civic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
Aug 05, 2024 -

Swickard Honda responded

We're glad to hear your service went smoothly and our team at Swickard Honda ensured you were back on the road in no time. Thanks for sharing your experience with us!

August 03, 2024

Grew customer service from front desk and shuttle car services. Both kasey and Andrew were great. More

by Isara ketmanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey and Andrew
Aug 05, 2024 -

Swickard Honda responded

Thanks for choosing Swickard Honda! Kasey, Andrew, and the rest of our team look forward to seeing you next time. Safe travels!

July 31, 2024

Warranty repair, ZERO follow through, not any sort of communication and when I wrote a Google review someone replied from Swickard saying they'd contact me and I've not heard a peep in two weeks which More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel was who I was told was the Service Advisor and he's yet to contact me., Taylor Covert, Traci Amor
Aug 01, 2024 -

Swickard Honda responded

Carrie, I am truly sorry to hear about your frustrating experience with our service department and the lack of hospitality you have experienced. Clear communication is crucial, and it sounds like our team really missed the mark here. Please know that your feedback is being addressed internally and appropriate actions will be taken. Thank you, Leadership Team - CustomerExperience@Swickard.com

July 30, 2024

Service team is always very helpful and friendly. They always remind me of maintenance based upon miles, but are never pushy about making you complete them. I always feel like I am treated well and More

by Dpietrok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
Jul 31, 2024 -

Swickard Honda responded

We're delighted to hear that our service team at Swickard Honda consistently provides helpful and friendly assistance. It's great to know you feel well-treated and confident in the care of your vehicles with us! Thanks for sharing this feedback!

July 30, 2024

Great service and friendly customer support Would recommend to anyone Coupons usually never work due to timing of service More

by dodie tombleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 31, 2024 -

Swickard Honda responded

Dodie, thanks for the feedback! We're glad to hear you enjoyed our service at Swickard Honda. We'll look into the coupon issue and appreciate your recommendation!

July 30, 2024

Swickard Honda was easy to do business with. We appreciate Stephen's no pressure way of doing business. More

by Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Jul 31, 2024 -

Swickard Honda responded

Sue, we're glad to hear that Stephen's approach made your experience at Swickard Honda enjoyable. Thanks for the great feedback!

July 29, 2024

Wonderful, easy, and low pressure experience! We worked with Cruz and he was a great host and helped us out throughout the whole process. More

by JosephK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cruz
Jul 30, 2024 -

Swickard Honda responded

We're delighted to hear Cruz made your experience at Swickard Honda so enjoyable and stress-free. Thanks for sharing!

July 28, 2024

My experience with the service at Swickard Honda was efficient and professional. Service rep explained and recommended more timely services, which I agreed upon. Nice to have service dept. watching out More

by dhcanbyor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman, Taylor Covert, Traci Amor
Jul 29, 2024 -

Swickard Honda responded

We're delighted to hear that our service team at Swickard Honda provided efficient and professional care. It's great knowing you felt well-informed and looked after during your visit. Thanks for sharing!

July 27, 2024

Tina and Casey were incredibly friendly and helpful. They kept me up to speed on the progress of my Ridgeline being serviced up to completion. More

by Srohrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Casey
Jul 29, 2024 -

Swickard Honda responded

We're delighted to hear that Tina and Casey provided such friendly and helpful service during your visit at Swickard Honda. Thanks for sharing your positive experience!

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