Swickard Honda
Gladstone, OR
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Warranty repair, ZERO follow through, not any sort of communication and when I wrote a Google review someone replied from Swickard saying they'd contact me and I've not heard a peep in two weeks which communication and when I wrote a Google review someone replied from Swickard saying they'd contact me and I've not heard a peep in two weeks which is completely unacceptable. DO NOT GO HERE, it was a nightmare of non-stop ineptitude. Even did Night Drop thinking that would help but I cannot recommend a business that operates like the least of their concerns is Customer Service. Horribly disappointing and even though I'm local I will drive across town so I never have to set foot at Swickard Honda again. Am considering a new car but with how poorly they handled this situation, I'll buy elsewhere. They said I needed a repair that was recently performed somewhere else, THAT is another reason to steer clear of this Service Department. More
Service team is always very helpful and friendly. They always remind me of maintenance based upon miles, but are never pushy about making you complete them. I always feel like I am treated well and They always remind me of maintenance based upon miles, but are never pushy about making you complete them. I always feel like I am treated well and my cars are well taken care of. More
My experience with the service at Swickard Honda was efficient and professional. Service rep explained and recommended more timely services, which I agreed upon. Nice to have service dept. watching out efficient and professional. Service rep explained and recommended more timely services, which I agreed upon. Nice to have service dept. watching out for you. More