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Swickard Honda

Gladstone, OR

Overview
Reviews
4.6
662 Reviews
Call Dealership (503) 722-5000

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 662 reviews

May 16, 2025

Jada, a service rep at Swickard Honda in Gladstone was condensending and rude. I will never deal with her again. She did not explain the process or price. When I asked her the comment was " it was in the More

by robinconnelly
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jada
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May 16, 2025 -

Swickard Honda responded

Robin, I'm sorry to hear about your recent experience at Swickard Honda. We appreciate your feedback and will address this internally to ensure better service in the future. Thank you for bringing it to our attention. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 16, 2025

Did everything that needed to be done in a timely manner. Very polite and professional. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig , Taylor Covert, Traci Amor
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May 16, 2025

Customer waiting area was pleasant and the service rep, Tina was very helpful in explaining all that needed to be done. I’ve tried other dealerships in the past, and I think this one ranks above them all. More

by Ron Cascisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina (service representative)
Report | Print
May 13, 2025

Great customer service, easy scheduling, and Kasey went out of her way to make my service appointment a positive experience. More

by smileen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Griggs Technician
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May 14, 2025 -

Swickard Honda responded

We're delighted to hear that Kasey made your service appointment a positive experience at Swickard Honda! Thank you for highlighting our customer service and easy scheduling. We appreciate your feedback!

May 10, 2025

My experience getting service at this dealership has been phenomenal; Jada especially is lovely to work with. When I came here to buy a car, I was passed over and the salesperson only spoke to my husband, More

by gravesjillianm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
May 12, 2025 -

Swickard Honda responded

Jillian, we're glad to hear that Jada made your service experience at Swickard Honda a positive one. We apologize for the earlier sales interaction and appreciate your feedback as it helps us improve. Thank you for sharing! Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 09, 2025

They have served my needs well over nineteen years and and and and and and’s More

by odwyer7365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, service
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May 12, 2025 -

Swickard Honda responded

Thanks so much. We look forward to your next visit to Swickard Honda!

May 09, 2025

I have been taking my Odyssey for 10+ years. Always treated me right. I love the free car wash as it sends me down the road with a smile. More

by olsofran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Report | Print
May 12, 2025 -

Swickard Honda responded

We're delighted to hear that you've been enjoying your visits and the complimentary car wash at Swickard Honda for over a decade! Thank you for being such a loyal customer, and we look forward to keeping you smiling on the road.

May 08, 2025

It’s close to where I live & I like the people who work there. It appears the people working on the cars know what they are doing so why not go there. I am soon moving to Phoenix, AZ, so I will miss comin More

by Mollypkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
May 08, 2025 -

Swickard Honda responded

Molly, we're going to miss having you at Swickard Honda too! Thank you for your kind words and support. Best of luck with your move to Phoenix!

May 08, 2025

Always clean and very nice to me. Not like some dealers, tired of seeing a flood of vehicles, they loose the closeness to the customer. I feel like I am heard here and they are perso More

by brendahiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina , Taylor Covert, Traci Amor
Report | Print
May 08, 2025 -

Swickard Honda responded

Thank you for sharing your experience with us at Swickard Honda! We're delighted to know that our team made you feel heard and valued. We appreciate your kind words and look forward to serving you again in the future!

May 07, 2025

It was a very good experience at the dealership. A fair price was quoted and honored by the dealership for a brake job. The Costco coupon was also honored. The service manager was engaged and very h More

by homeroan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Casey and Tina
Report | Print
May 07, 2025 -

Swickard Honda responded

Homeroan, we're delighted to hear about your positive experience at Swickard Honda! It's great that our team could provide a fair and helpful service. Thanks for choosing us!

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