Swickard Chevrolet of Thousand Oaks

Shock replacement Had a leaking shock. It was easy to scheduled appointment for time and day I wanted. Dropped car off. Shock was replaced under warranty and ready for Had a leaking shock. It was easy to scheduled appointment for time and day I wanted. Dropped car off. Shock was replaced under warranty and ready for pick up in a couple hours. Great service! More

Excellent service and responsive customer service needs Becky was efficient, friendly and professional. Noted I planned to wait and said she’d get it thru. Answered other questions about possible issues. Becky was efficient, friendly and professional. Noted I planned to wait and said she’d get it thru. Answered other questions about possible issues. Thanks as always. More

3 recalls completed for our company cars back to back. Carmen in the service dept. made it easy for me to take the cars in at my time. She called me when the vehicle was ready and drop off the next car. A Carmen in the service dept. made it easy for me to take the cars in at my time. She called me when the vehicle was ready and drop off the next car. A very pleasant lady. More

Becky is the Best Becky was professional, knowledgeable, friendly and comforting! Becky's communication skills are great! Really appreciate her help! I was able to dr Becky was professional, knowledgeable, friendly and comforting! Becky's communication skills are great! Really appreciate her help! I was able to drop off my car and get in a rental in no time! Thank you Becky! More

Pleasant, quick and attentive. From beginning to end it was a pleasant experience. Service manager was so nice and they even washed my car. Only took a little over an hour and on a From beginning to end it was a pleasant experience. Service manager was so nice and they even washed my car. Only took a little over an hour and on a Saturday that was a surprise. More

Serivce performed as expected for my vehicle I was completely satisfied with the service performed on my 2017 Camaro SS convertible vehicle. On time and everything was done as requested. The te I was completely satisfied with the service performed on my 2017 Camaro SS convertible vehicle. On time and everything was done as requested. The technician was especially nice, commenting on how impressed he was with my vehicle. More

Can’t complain! Becky was amazing. Thank you Becky and mechanics for getting me in an out fast with the oil change! Will come again keep up the good work! Becky was amazing. Thank you Becky and mechanics for getting me in an out fast with the oil change! Will come again keep up the good work! More

Very quick service and turnaround. Very quick service and turnaround on preparing paperwork. Salesman Art was patient and delivered the car to my home and gave me instructions... much a Very quick service and turnaround on preparing paperwork. Salesman Art was patient and delivered the car to my home and gave me instructions... much appreciated. More

Gold Stars for Silver Star This is not my first vehicle from Silver Star and it certainly will not be my last. From the receptionist to management, this dealership provides o This is not my first vehicle from Silver Star and it certainly will not be my last. From the receptionist to management, this dealership provides outstanding service and assistance to its customers. Theodore Sojourn, my sales representative, is knowledgeable and most courteous and went out of his way to help me select my new vehicle and interface with others at the dealership, including Joe in finance. I drive to this dealership from Westwood for service and for purchases and have been doing so since the former Thousand Oaks Chevrolet dealer (Courtesy) closed some time ago. I highly recommend Silver Star! More

Oil Change / Chevy Cruze Service Advisor Becky Ispas went out of her way in order to get me in...as my daughter's car had only 5% oil left. Becky was awesome FIVE STAR...on he Service Advisor Becky Ispas went out of her way in order to get me in...as my daughter's car had only 5% oil left. Becky was awesome FIVE STAR...on her knowledge, communication and very friendly. You can tell she cares about her customers. I waited for the car...Becky gave me updates via texts...which help plan my day. She also reviewed the results and we planned for next steps on a few items. A+ experience overall. Paul F. Meder More