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Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

Overview
Reviews
4.2
322 Reviews
Call Dealership (805) 953-7281

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 322 reviews

July 05, 2024

Great customer service. Short wait for first service. Ease to get an appointment at a convenient time More

by dcampbell141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Jul 08, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thanks for sharing your experience! We're glad to hear that Swickard Chevrolet Thousand Oaks provided great customer service and a convenient appointment process. We appreciate your feedback!

June 05, 2024

Into service a m hours. Service writer very friendly, received shuttle back home, called when ready for pickup. Great customer service, very impressed. More

by prw726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, service
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Jun 05, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thanks for sharing your experience! We're glad to hear our team at Swickard Chevrolet Thousand Oaks provided great customer service and made the process smooth for you. We appreciate your support!

May 16, 2024

Chris did an excellent job with a very difficult problem with my Colorado.I took working with Chevrolet Technical Services to help diagnosis the problem. More

by davidbowman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no other names
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May 16, 2024 -

Swickard Chevrolet of Thousand Oaks responded

David, we're glad to know Chris and our team at Swickard Chevrolet Thousand Oaks were able to help with your Colorado's issue. We appreciate the feedback!

May 08, 2024

Was able to adjust to my schedule and adjust my appointment as needed. Prompt service. Very helpful More

by Hillary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 08, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Hillary, thank you for this great review of Swickard Chevrolet Thousand Oaks! Have a lovely day!

May 06, 2024

Chris was fantastic, very knowledgeable and got me out in a timely manner. Good crew over there. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 06, 2024 -

Swickard Chevrolet of Thousand Oaks responded

We really appreciate you taking the time to leave Chris and Swickard Chevrolet Thousand Oaks this awesome review, thank you!

April 16, 2024

Fast and friendly service from Debbie Seeger. She scheduled me when it was convenient for me, performed my service quickly and efficiently and my car was done within 2 hours. She did the work a More

by Krista Blackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Seeger
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Apr 17, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Krista, it's great to know that Debbie provided you with such efficient and friendly service at Swickard Chevrolet Thousand Oaks. We appreciate your feedback!

April 04, 2024

Awesome customer service! Best dealer in Ventura County. Fixed my Transmission after Simi Chevrolet did nothing!. This is the dealer to go to in Ventura County. They did a gr More

by dano4643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Apr 04, 2024 -

Swickard Chevrolet of Thousand Oaks responded

We're glad to know you had a positive experience with our team at Swickard Chevrolet Thousand Oaks! We always aim to provide top-notch service and keep our customers updated. Thanks for choosing us, we appreciate your support!

March 21, 2024

Brought in my Tahoe for service. Rear differential was making noise... Took over a month to get it. GM was behind and it affected us here. More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Mar 21, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Alex, we apologize for the delay in getting your vehicle serviced. We understand how frustrating that can be and appreciate your patience during this time. Thanks for choosing Swickard Chevrolet Thousand Oaks and if there is anything else we can do for you, please reach out. Take care, Leadership Team - customerexperience@swickard.com

August 07, 2023

Tried to order a corvette with them but the experience was a nightmare. No confirmation, no timeline, and as someone else noted the manager Ruben will not return your calls, period. Stay away!! More

by JB
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kristi, Ruben
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Aug 08, 2023 -

JB responded

Awful experience! Am considering Canceling my order.

July 29, 2023

I bought a Dodge Durango from them 2 days check engine light was on. The car has had 8.000$ in repairs. I was rub and I paid cash. Don't buy a car from them. More

by Cockert592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben will not return your calls
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