Swickard Chevrolet of Thousand Oaks

Unexpected surprise When I got the car back it had been washed and was clean inside as well. Also wait time was shorter than I expected. I have a walking problem and When I got the car back it had been washed and was clean inside as well. Also wait time was shorter than I expected. I have a walking problem and the personnel in the service dept were very helpful and courteous. More

Craig Florio, Timelines Always Kept I made an appointment to have a product recall completed my Corvette. When I got there he was available, wrote me up and provided me with a ride hom I made an appointment to have a product recall completed my Corvette. When I got there he was available, wrote me up and provided me with a ride home. When the work was done Craig called. Within 10 minutes their driver was at my home. When I arrived at the store the car was parked in a secure area in the shade, it had been hand washed and the work was done exactly as Craig said it would be. More

Traveled 750 miles I flew from Utah to purchase this car. From the start Juan and his team were the most attentive, fast responding, and easiest to deal with sales staf I flew from Utah to purchase this car. From the start Juan and his team were the most attentive, fast responding, and easiest to deal with sales staff I've dealt with. They handled everything electronically, which is generally nerve racking, so when I arrived all we did was hand over a check, but they still took the time to have us test drive, have refreshments and set up our phones for us. Utah car dealers could learn from these guys! More

Service Adviseor Bob Geary I have known Bob for over 25 years. When he was with Courtesy Chevrolet, and now with Silver Star. He has to be the most knowledgeable, and competen I have known Bob for over 25 years. When he was with Courtesy Chevrolet, and now with Silver Star. He has to be the most knowledgeable, and competent adviseor I have had in 45 years owning Chevrolet vehicles. I really want to thank this dealership for have an excellent adviseor on there team. I also own BMW's and other cars, they come nowhere close to Bob, as an experience adviseor. More

Friendly staff and efficient service. Scheduling appointments for service is quick and my car is always done on time. I always work with Bob and he is honest, patient, and answers all my Scheduling appointments for service is quick and my car is always done on time. I always work with Bob and he is honest, patient, and answers all my questions (thanks, Bob!). This week was the first time I had to do a repair that was not warranty work or scheduled maintenance...they diagnosed the issue and fixed my car quickly. More

Nice & Very Quick Oil Change I called ahead and made an late afternoon appointment for 3 pm with Bob Geary. Bob was extremely professional and suggested a tire rotation was also d I called ahead and made an late afternoon appointment for 3 pm with Bob Geary. Bob was extremely professional and suggested a tire rotation was also due for my Silverado.......and he even got everything finished about 30 minutes sooner than I expected and I made it to an appointment way before 5 pm. Thx Bob ! More

Routine Maintenance Appt. I took my car in for routine maintenance and the car was taken in promptly and service was done in 40 minutes including a car wash. I am always impre I took my car in for routine maintenance and the car was taken in promptly and service was done in 40 minutes including a car wash. I am always impressed with your service especially since I wait for the service because I live pretty far away. Bob in service is always great to deal with. More

Very accomodating I really enjoyed having a female car sales person for once. I appreciated that they brought Crystal over from the GMC dealership to work with me. Her I really enjoyed having a female car sales person for once. I appreciated that they brought Crystal over from the GMC dealership to work with me. Her persistence, which verged on over-persistence (and in a man would have made me angry) made me decide to work with my husband so that we could get the car by the very last day of June so she could get the sale. Now that I have the car, I just love it. I'm still learning all the cool stuff, but that will come. More

Great service and price David Foley was fast, fair (pricing), and communicative regarding my repairs. Silver Star was flexible with the schedule, David saw me right away and David Foley was fast, fair (pricing), and communicative regarding my repairs. Silver Star was flexible with the schedule, David saw me right away and gave a simple & clear estimate. This was practically a no-hassle experience... More

Excellent experience (with reservations) I was happy with the lease on my 2017 Chevrolet Volt and my Sales Representative treated me very well. I was disappointed however when I got home and I was happy with the lease on my 2017 Chevrolet Volt and my Sales Representative treated me very well. I was disappointed however when I got home and found both front and rear windshields covered with hard water marks which were very hard to get off. My Lexus dealer uses soft water to wash my car. For my first scheduled service I will try Silver Star's maintenance department, but ask them not to wash my car. More