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Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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Dishonest Total lied to my daughter , sold a extended warranty and would not cover any repairs , it was a 60 month plan and only set up as a 24 month , no help Total lied to my daughter , sold a extended warranty and would not cover any repairs , it was a 60 month plan and only set up as a 24 month , no help what so ever ! Very very Dishonest and will never ever buy a car from this dealership . More
Smooth & Easy From the moment I made contact with your Internet Sales Manager, Joshua Vafee, I felt comfortable and at ease. He was extremely knowledgeable and alth From the moment I made contact with your Internet Sales Manager, Joshua Vafee, I felt comfortable and at ease. He was extremely knowledgeable and although the particular car that I wanted was not at your location, he worked tirelessly to find it for me. A great personality, always smiling and upbeat and he made my entire experience from start to finish enjoyable! More
Adiss Stepanians Very good, worked with us both at the sales transaction and at delivery. Small dent on delivery but he coordinated everything and was fixed in 3 days. Very good, worked with us both at the sales transaction and at delivery. Small dent on delivery but he coordinated everything and was fixed in 3 days. Didn't feel we overpaid for the car even though we might have been. Would recommend him highly.. More
Great service from Augustine and Joe Great price Even delivered car to our house! Would recommend to friends Found car we wanted at another dealer Good lease terms No waiting at deal Great price Even delivered car to our house! Would recommend to friends Found car we wanted at another dealer Good lease terms No waiting at dealership More
Service completed timely The service was completed in one day. The dealership gave me a ride home and a ride back to th3 dealership to pick up my car. The service was completed in one day. The dealership gave me a ride home and a ride back to th3 dealership to pick up my car. More
Disappointing So very disappointed in this dealership. Post sales support/response is absolutely abysmal. I have been trying to get a mistake in the paperwork cor So very disappointed in this dealership. Post sales support/response is absolutely abysmal. I have been trying to get a mistake in the paperwork corrected and it has been almost two weeks. Don't expect anyone to call you back right away. No one seems to talk to each other. More
Oil Change, inspection Clint, Service Advisor, quickly accommodated me. Did the oil change and free car wash. Did a safety inspection, the original brakes still good at 9 Clint, Service Advisor, quickly accommodated me. Did the oil change and free car wash. Did a safety inspection, the original brakes still good at 96,000 miles-amazing. . More
Excellent Service & Very Friendly Staff The Staff is very friendly and accommodating! I never have to wait too long and I am always offered a ride. My car is always delivered very clean! B The Staff is very friendly and accommodating! I never have to wait too long and I am always offered a ride. My car is always delivered very clean! Best Dealership ever! I will be Leasing or Buying from Silver Star again! More
Rick and Clint did a fine job. It was a simple oil change but they both did a fine job and are a pleasure with whom to deal. There is no more to say except your requirement for at l It was a simple oil change but they both did a fine job and are a pleasure with whom to deal. There is no more to say except your requirement for at least 25 words makes no sense. More
Quick and Friendly. I appreciate the one on one visit. No distraction from the reason I am there. From the time I placed the call to the moment my car was returned to me. I appreciate the one on one visit. No distraction from the reason I am there. From the time I placed the call to the moment my car was returned to me. All involved were very friendly and helpful. Thank you all ..... More