
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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Excellent customer service Service was completed on time, normal service plus a wheel alignment, work was excellent including repair of scuffed wheel rims. Becky kept me informe Service was completed on time, normal service plus a wheel alignment, work was excellent including repair of scuffed wheel rims. Becky kept me informed of the progress several times. More
Great service experience Very smooth check-in and out! The service was exceptional and Becky was awesome! She kept me informed about the car service status and answered all my Very smooth check-in and out! The service was exceptional and Becky was awesome! She kept me informed about the car service status and answered all my questions. Additionally, the shuttle service was great for dropping off and picking up! Thanks guys More
Fast & friendly. Becky was very helpful to me in scheduling my car for service on Friday .Thank you Becky... There is plenty of lighting in the waiting room. Internet Becky was very helpful to me in scheduling my car for service on Friday .Thank you Becky... There is plenty of lighting in the waiting room. Internet connection is provided. Breakfast is served with snacks, coffee, and water More
not as stressful as past purchases have been. Silver Star had the model of Tahoe (Premier) and the color (white) we were looking for. It's a not so common model being that it's equipped with the 6 Silver Star had the model of Tahoe (Premier) and the color (white) we were looking for. It's a not so common model being that it's equipped with the 6.2 engine and all the other options. They were fair on pricing. At the time I think Silver Star was the only dealer in Ventura county that had what we were looking for. We love the car and the extra punch the 6.2 delivers. More
Going the extra mile. Wonderful experience, very helpful, knowledgeable, and provided the exact truck I wanted. I was in a rush to return my rental however truck I wanted h Wonderful experience, very helpful, knowledgeable, and provided the exact truck I wanted. I was in a rush to return my rental however truck I wanted had to be brought in. So Silver Star offered to reimburse me for the days I used the car until my truck arrived. That gesture meant so much. Highly recommend this top notch agency. Very well run. More
Very Easy everything was satisfactory with the sole exception of the finance rate , it was way too high for someone with A paper credit rating . Great coffee everything was satisfactory with the sole exception of the finance rate , it was way too high for someone with A paper credit rating . Great coffee More
Great experience! Theo went above and beyond to get me the car I wanted and make the purchase process go as smoothly as possible. He was professional, courteous, and v Theo went above and beyond to get me the car I wanted and make the purchase process go as smoothly as possible. He was professional, courteous, and very helpful. If you need a car, this is the place to go and Theo is the guy to help you with the purchase. Frank in finance was also awesome. He handled the paperwork like a pro. He was very knowledgeable about all of my options and gave great advice. Highly recommend this dealership! More
Great Service!! i have always experienced excellent service in a timely manner. I enjoy my wait in the lounge and am able to check email and do some work while waitin i have always experienced excellent service in a timely manner. I enjoy my wait in the lounge and am able to check email and do some work while waiting and enjoy a choice of coffee and a snack. My car is washed and mats cleaned before it is returned. More
Silver Star Chevrolet is Wonderful I really appreciate Silver Star Chevrolet, from the helpful Sales staff to accommodating Service department. I don’t have to go faraway to get the be I really appreciate Silver Star Chevrolet, from the helpful Sales staff to accommodating Service department. I don’t have to go faraway to get the best deal possible, because they will just beat the best price out there and save me time. Thanks for a great deal on my Tahoe! More
Wonderful Experience I was nervous coming in by myself as I hadn't bought a car in 17 years. Everyone I dealt with was kind, helpful, good sense of humor (made me calm). I was nervous coming in by myself as I hadn't bought a car in 17 years. Everyone I dealt with was kind, helpful, good sense of humor (made me calm). More