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Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

4.2
322 Reviews

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 322 reviews

February 22, 2025

Gio was great and Josh the manager at the time was helpful. There was no internet service at the time and Gio acquired a T-Mobile hotspot so we could do business. That part was painless. The problem w More

by squeak63
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gio, Mike (Not the one in the list)
February 14, 2025

Gio was incredibly helpful and got me a great deal on the car our family wanted. Highly recommend reaching out to Gio if you're in the market for a new Chevy! Thanks! More

by wdiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanny L. Camacho
Feb 17, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're delighted to hear that Gio provided such helpful service and secured a great deal for your family at Swickard Chevrolet Thousand Oaks! Thank you for the recommendation, and enjoy your new Chevy!

February 06, 2025

Transaction was simple and fast! Joanna was very imforactive and attentive to our needs. Made this car purchase a breeze! More

by Stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Joan Sandoval
Feb 06, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Stephanie, we're delighted to hear that Joanna made your car purchase a breeze at Swickard Chevrolet Thousand Oaks! Thank you for sharing your experience with us.

January 26, 2025

Edin was very helpful and good at explaining the issues related to my car's repair. He also connected with me by text to give status updates. More

by LadyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier
Jan 27, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're delighted to hear that Edin provided helpful and clear communication during your car's repair at Swickard Chevrolet Thousand Oaks. Keeping our customers informed is a top priority, so it's great to know you appreciated the updates!

January 07, 2025

Great customer service by the sales agent Pejman. I really appreciate his efforts and follow up with the app and showing me how to use my app. Very nice guy. Very helpful. More

by Reza_dianti57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pejman
Jan 07, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're delighted to hear that Pejman provided excellent service and assistance with your app at Swickard Chevrolet Thousand Oaks. Thank you for sharing this positive feedback, and we're here if you need anything else. Welcome to the Swickard family!

December 31, 2024

My Daughter and I had a Great experience at Swickard Chev. because of salesman Pejman Salehi!!! Plus of course you had the best car there!!!!!! More

by stevebullets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pejman Salehi , Jeremy in Finance and GM Josh
Jan 02, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're delighted to hear that Pejman made your visit a great experience at Swickard Chevrolet Thousand Oaks, Steve! It's fantastic you found the perfect car, and we appreciate your support. Enjoy every mile in it!

December 20, 2024

Very pleasant, convenient appointment for service. Text notifications kind of intermittent ( busy day ) not real fond of that system. service performed was excellent. One thing, there was a note at th More

by silfam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Geary
Dec 20, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for your feedback! We're glad to hear that the service was excellent at Swickard Chevrolet Thousand Oaks. We appreciate your suggestion and will keep it in mind moving forward. Safe travels ahead!

November 24, 2024

David is welcoming,helpful and courteous,new management has made a big difference and I was satisfied with the service I received,good luck!P.s.looking forward to see your complimentaory car wash resume,it More

by Tabesh Bayat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service Dept.acrossfrom Lobby!
Nov 26, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Tabesh, we're delighted to hear that David and the new management at Swickard Chevrolet Thousand Oaks made a positive impact on your experience. We appreciate your feedback and are glad you were satisfied with our service. Stay tuned for updates on the complimentary car wash!

Dec 19, 2024 -

Tabesh Bayat responded

tabeshbayat@gmail.com

November 13, 2024

The service department lacks help up front. They need more people due to one person running around and can’t even finish their job. The service department quoted me a different price than what More

by Mamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter
Nov 14, 2024 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for sharing your feedback. It's concerning to hear about the issues you've experienced with our service department, and I apologize for any inconvenience caused by miscommunication or incomplete work. We appreciate your understanding of Hunter's efforts, We will definitely tell him about your kind comments and give him a pat on the back. We certainly recognize the need for improving staffing and communication in this area and are actively looking to make some positive changes. If you'd like to discuss further or need assistance, please reach out at your convenience. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 01, 2024

Service person was trying very hard to up sell me. Said things that were just not true. He was unaware of the Costco discount program. He even told me that discounts come off of his "gross" amount whi More

by ccrdoc@tgmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Last name Wise (maybe)
Nov 04, 2024 -

Swickard Chevrolet of Thousand Oaks responded

It's disappointing to hear about your experience. We strive for transparency and honesty, so it's concerning that you felt pressured or misinformed during your visit. Your feedback is valuable and appreciated. Your comments will be shared with our Service Management team. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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